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“Great location with good sized rooms.” 4 of 5 bubbles
Review of Days Inn Liverpool City Centre

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Days Inn Liverpool City Centre
Ranked #38 of 99 Hotels in Liverpool
Certificate of Excellence
Houston
Level Contributor
219 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
“Great location with good sized rooms.”
4 of 5 bubbles Reviewed July 19, 2014

A great location close to the main shopping area, the Beatles area plus right next to a metro station with good regular connections (no noise heard from the Metro however). Rooms are a generous size. Overall good value for money and a great location - would stay there again.

  • Stayed July 2014, traveled solo
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank evelyninhouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn Mgr M, Front Office Manager at Days Inn Liverpool City Centre, responded to this review, July 20, 2014
Dear evelyninhouston,

Thank you for taking the time to review your stay with us. We are very lucky to have such a central location and we're pleased you found this handy for your stay. Thank you for your comments and we look forward to hopefully seeing you again on your next visit to Liverpool.

Best wishes,

Amy Johnston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,168 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (393)
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Berkshire
Level Contributor
108 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed July 19, 2014

Very good value at £65 per night. Rooms were clean and comfortable (no view from the internal bit of the building), bathroom rather well appointed - seems as if they've spent some money on new fittings. Breakfast good value wholesome and well cooked. Location is second to none really - literally next door to James St Merseyrail station from where you can get anywhere in Merseyside it seemed, and about 200 yards from the docks and Royal Liver building. The extra bed requested on room was brought up at 11pm with smiles and scouse chat from the lads on the late shift. No worries with this hotel

Room Tip: Overlooking the road would have a better view, but if you're using it just as somewhere to sleep...
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  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank miniman2804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn Mgr M, Front Office Manager at Days Inn Liverpool City Centre, responded to this review, July 23, 2014
Dear miniman2804,

Thank you for reviewing you stay with us in Liverpool. We are lucky to have such a central location and we're pleased this was handy for your visit. I will pass on your review to the nights team who will be very pleased with their mention.

Best wishes,
Amy Johnston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galway, Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed July 18, 2014

Great location, right beside James St train station, the docks/musuem and the shopping area. The room was ideal for a short stay and we didn't hear any noise despite out room facing the street. The choice of TV channels was the best I've seen in any hotel. On the minus side, the bed was a bit soft.

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bullet M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn Mgr M, Front Office Manager at Days Inn Liverpool City Centre, responded to this review, July 20, 2014
Dear Bullet M,

Thank you for reviewing your stay with us. We're pleased to hear you enjoyed your stay and we hope you will think of us for your next visit to Liverpool.

Best wishes,
Amy Johnston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed July 17, 2014

They say you only get what you pay for, well that is really the case here. No frills just clean and modest. Luckily my room was overlooking the back (which I did ask for) and although dark, was clean. It is clear they do not cater for people to stay more than two or three nights as there are no wardrobes or drawers, just a basic hanging space. One word of warning though, I am unsure about other rooms, but my room (120) had a very high step intro the bathroom.
The breakfast room which shares the same space as the bar on the 1st floor, was adequate and the bar closes on the dot at midnight. There were 8 of us in the bar but clearly the barman was not interested or had any incentive to stay on to serve us after midnight. The location is quite good for the riverfront, but there are loads of hotels in this area. This hotel does NOT have a car park.

  • Stayed July 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Service
Helpful?
Thank Broadslord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn Mgr M, Front Office Manager at Days Inn Liverpool City Centre, responded to this review, July 23, 2014
Dear Broadslord,

Thank you for taking the time to review your stay with us. We really appreciate receiving feedback from our guests as it highlights where we can improve the service we offer our guests.
We're pleased you found the rooms clean and your requests were catered for. Although we don't have drawers in our rooms we do have wardrobe hanging space with spacing above and to the side along with bedside storage. A few of our rooms do have a step into the bathroom but on your next visit feel free to request a room without and we will be able to sort this for you.
I will be passing our review onto our restaurant team to investigate why this occured.

Best wishes,
Amy Johnston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed July 16, 2014

Stayed in Liverpool Days Inn for 3 nights. Very central hotel, close to trains, buses. Had two requests to hotel before arriving (a) early check in and (b) change of room from family to twin room, neither of these requests could be accommodated and that was understandable but no acknowledgement was made of these requests. Bedrooms basic, beds not very comfortable and if you have a pull out bed for a person you can be guaranteed a sleepless, painful night. Carpet in our room was bumpy in places and as we had someone using a walking stick it was quite dangerous. Bonus of the place is the shower which was spacious and able to adjust water with ease.Wifi advertised but not always available.

  • Stayed July 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank bunvee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn Mgr M, Front Office Manager at Days Inn Liverpool City Centre, responded to this review, July 23, 2014
Dear bunvee,

Thank for taking the time to review your stay with our hotel and for bringing these issues to our attention. I was very concerned when I read your review and have been investigating into this. I have passed on our review to the relevant departments as well. I hope the time you spent in Liverpool more than made up for this.


Best wishes,
Amy Johnston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed July 16, 2014

I was hoping that the hotel would have views over the Mersey - but no such luck! It is up a side street not far from a junction with a busy dual carriageway. The exterior was a little disappointing & the tiny reception desk was the size of a broom cupboard! The internal layout was a little confusing, especially if you use the stairs instead of the lift. The room decor looked really modern - for the 1970's with odd colours. The wardrobes were open-fronted and looked like a bulk buy from Ikea! Having been disappointed that our room overlooked a carpark, at least it was quiet (unlike some reviews & were unaware of the proximity of the underground station until we were outside). We did not try the breakfast having read some mediocre reviews. In its favour, the hotel is handy to the waterfront area (we had come from a ship docked at the cruise terminal, which is why we picked this hotel). Also, it seems to be one of the best value hotels in the centre. In the USA the Days Inn chain are I believe mostly motels, and in many ways, this is more like a motel than a hotel. For a good value 2-night break to see some of the sights of Liverpool, it is recommended, but I'm not sure I would have been keen to stay longer!

Room Tip: Quiet overlooking the carpark!
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  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank Portishead26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn Mgr M, Front Office Manager at Days Inn Liverpool City Centre, responded to this review, July 23, 2014
Dear Portishead26,

I'm sorry to hear that you didn't like the decor of our rooms. I hope the handy location and good value of your stay more than made up for this.

Best wishes,
Amy Johnston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abertillery, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed July 15, 2014

this is the second time that we stayed at this hotel but just a few things were lacking from previous stay.
bed making was slap dash. had to request a toilet roll. ice machine on corridor was out of action for whole stay.
The positives were location, comfort of room, breakfast, general cleanliness, friendliness of staff

Room Tip: we were on 3 rd floor, far end from lift and think this was a little quieter
See more room tips
  • Stayed July 2014, traveled with friends
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank abergirl5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn Mgr M, Front Office Manager at Days Inn Liverpool City Centre, responded to this review, July 21, 2014
Dear abergirl5,

We love to hear that guests choose to stay with us again. I apologise that you had issues during your second stay and would like to thank you for bringing these to your attention. We are pleased you found the room comfortable and staff friendly and we hope you will think of us for your third stay in Liverpool.

Best wishes,
Amy Johnston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Liverpool City Centre

Property: Days Inn Liverpool City Centre
Address: James Street, Liverpool L2 7PQ, England
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#5 Best Value Hotel in Liverpool
#10 Family Hotel in Liverpool
#21 Romantic Hotel in Liverpool
#21 Business Hotel in Liverpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — Days Inn Liverpool City Centre 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Days Inn City Centre Liverpool Hotel Liverpool

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