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“What a let down !”
2 of 5 bubbles Review of Jamie's Italian

Jamie's Italian
Ranked #254 of 1,680 Restaurants in Liverpool
Price range: $12 - $26
Cuisines: Italian, European
More restaurant details
Restaurant details
Good for: Families with children, Special occasions, Kids, Large groups
Dining options: Late Night, Dinner, Lunch, Drinks, Brunch, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Neighborhood: Central Liverpool
Description: JAMIE'S ITALIAN LIVERPOOL A partnership between Jamie Oliver and his Italian mentor, chef Gennaro Contaldo, Jamie's Italian has won thousands of fans for its delicious and affordable food since launching their first restaurant in Oxford in May 2008. The Jamie's Italian menu is based on dishes you'd find people eating all over Italy, made with care but delivered without fuss. The family-friendly restaurants are all about serving up rustic, Italian food made using the best possible ingredients, plus fresh pasta that's made on-site every day, and an award-winning children's menu, too. Situated in the bustling Liverpool One shopping centre, Jamie's Italian Liverpool has something for everyone. When the sun is out, relax after an afternoon of shopping in our outside dining area and in the cooler weather, sit upstairs in a cosy corner by the window and watch the world go by. The restaurant also boasts an upstairs area which is the perfect place to celebrate special occasions as whole areas can be reserved for up to 50 people. Don't forget to visit the beautiful little deli shop on your way out where they sell a variety of amazing products for you to take away.
Level Contributor
84 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“What a let down !”
2 of 5 bubbles Reviewed November 3, 2013 via mobile

We booked a table at 8.30 and arrived at 8.15, the welcome was poor from the front of house. After being seated we were told someone would be with us in a minute .... 20mins passed, when we came to place our orders we were let down by the fact that loads of items were not available as they had limited stock ! In total we counted 7 items were not available off the menu, plus 2 of the 4 specials were now finished. Even the pudding was not complete as they had run out of praline.
We did complain and got money off (which helped) but for sorry we will never return to Jamie's again.
Very disappointing and a let down.

Thank lexington12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,048 reviews from our community

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Rating summary
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Manchester, United Kingdom
Level Contributor
30 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Chain Restaurant with Prentensions”
3 of 5 bubbles Reviewed November 3, 2013

Not the first time i've visited one of Jamie Olivers italian's, however what was notable this time was;
1. The menu is pretty much the same as when they launched the franchise 3years? ago
2. The restaurant, despite it being a Sunday lunchtime was quite quiet.

Gone it seems are the days of having to queue for 30-40mins which is not surprising. I see the usp of this place was to focus on a more interesting menu than your average Italian chain restaurant however whilst i accept they achieve this and the ingredients they use are a cut above, I'm left with the feeling that the quality of the cooking and presentation is no better than the likes of Frankie and Bennies.

Visited October 2013
Thank foleytrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
19 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed November 2, 2013 via mobile

Huge Jamie Oliver fan and was really looking forward to eating here, place was really busy with a great atmosphere and we were seated promptly, unfortunately the table was dirty, ordered olives very tasty, most of the specials were sold out despite it only being 7pm on Wed, when I went to order the two mains I was considering were sold out, I ordered pomodora pasta in a rush and it was very bland, bill arrived with desserts we hadnt ordered, would not consider going back nor would I reccommend eating here, expensive for what you get, have spent 5 days in Liverpool and much much nicer places to eat

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Thank curlysue82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Absolutely gorgeous!”
5 of 5 bubbles Reviewed November 2, 2013

Managed to seat 5 of us on a busy sat arvo. Amazing bread and staRters. Pasta al la norma was gorgeous. Great portions. Fast service and fab wine. I dunno what the bad reviews are about. X

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
2 Thank peachybum12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
43 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“Never again”
1 of 5 bubbles Reviewed October 31, 2013

We had a terrible experience at Jamie's, the wait was ages to be seated then the service was slow (no 15 minute meals here) and the food portions were tiny with the food itself bland and completely uninspiring.

There are far better places nearby, trust me and give it a miss.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Thank UrbanSports21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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