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“GREAT HOTEL, GREAT LOCATION”

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Heywood House Hotel
Ranked #15 of 98 Hotels in Liverpool
Certificate of Excellence
Reviewed November 25, 2013

Just back from a long Weekend break for three couples at the Heywood House Hotel in Liverpool and would like to say what a fantastic time we had. The Hotel is perfectly situated to get out and about in Liverpool being just a few minutes walk to the docks and the shopping arcades as well as many local bars and restaurants. The Hotel (which used to be a bank at one time) is very quirky but with a modern touch. Very nice bedrooms, quite large with either a nice bathroom or shower room. The beds are ultra comfy and huge. There are tea / coffee making facilities and an I pod docking station in the room as well as a large flat screen tv. The dining room which is also next to the bar area and seating area is very clean and the full English breakfast was very nice. Probably not the cheapest in Liverpool but you can't beat it for location and our meal on the first night was excellent. All in all a top hotel and and we are already planning our next trip back there.

  • Stayed: November 2013, traveled with friends
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Thank classongrass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this reviewResponded November 26, 2013

Hi there! Really pleased to hear that you and your friends stay here was everything you wanted from the location, to the service provided. It was a pleasure having you all stay with us. We can’t wait to welcome you back, so give us a call and enquire about our Dinner, Bed & Breakfast or Bed & Breakfast packages and we will see what we can offer you. See you soon!

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1,104 - 1,110 of 1,596 reviews

Reviewed November 24, 2013

We stayed in Liverpool for one night as part of a friend's wedding celebrations. We were impressed by the room and modern decor and received a complimentary bottle of wine on arrival. The bed was comfy and overall we had no major gripes. The breakfast in the adjoining bar/restaurant was lovely. Our only concern was that there was no hot water from the bathroom tap and the shower was luke warm. We reported this to reception and they advised us that they were aware of the issue with the temperature of the showers and were in the process of getting the problem resolved. Overall an enjoyable stay and we would return here.

  • Stayed: November 2013, traveled as a couple
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1  Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this reviewResponded November 26, 2013

Hi Mike, thanks for leaving such positive feedback on the hotel. I am glad to hear that you will be returning to us in the future and that you enjoyed your stay here. Regarding the hot water, I do apologise. We are having the required maintenance work done tomorrow which should resolve the issue. See you soon!

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Reviewed November 20, 2013

I was in Liverpool for a meeting this hotel is perfect for the centre close to the Liverpool 1 shopping centre. It is small and friendly lovely room with all the facilities you need .very tastefully decorated. The breakfast was great the staff very helpful my only negative was the lack of hot water in the shower . I would defiantly stay here again

Stayed: November 2013, traveled on business
1  Thank Helen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this reviewResponded November 22, 2013

Good evening Helen, thanks for leaving feedback on the hotel. I apologise about the hot water issue, we have had some issues but I assure you they will be resolved for your return to us. Thank you for not letting this deter you from returning and that you enjoyed your stay with us

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Reviewed November 18, 2013

we stayed at this hotel for 1 night and we wished we could have stayed longer, excellent well run hotel . Standard room was brilliant and we really enjoyed the breakfast. all the staff are helpful and friendly we will definitely be returning to this well located hotel.

  • Stayed: November 2013, traveled as a couple
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Thank maureen s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this reviewResponded November 22, 2013

Hi Maureen! Thanks for the kind comments, i’m really pleased to hear that you enjoyed your stay with us so much that you will be returning to us in the future. See you soon!

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Reviewed November 17, 2013

First visit to Liverpool, was there for business in Birkenhead but wanted to use the time to see bit of Liverpool also.
Good location for access to the tunnel, was surprised how quick it was to get across to the other side and back each day.
The Hotel was also in a perfect location to see sites in Liverpool, access entertainment and do bit of shopping.
Enjoyed the hotel facilities and found the rooms very clean and modern.
I will use this hotel again.

  • Stayed: November 2013, traveled on business
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Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this reviewResponded November 22, 2013

Hi Andrew, thank you for taking the time to leave positive feedback on the hotel. I am pleased to hear that our location was ideal for you and your trip to work and overall you enjoyed your stay with us. We look forward to welcoming you back.

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Reviewed November 15, 2013

This is my third stay here on business and so far I can't find any reason to change. Always a friendly welcome, this is a nice clean well run hotel which is ideally place in the city centre. If you are looking for a decent priced quiet and comfortable location for a weekend in Liverpool, you can spend more and do worse than this. I'd like to see them offer breakfast as part of their rate, but other than that, I like this place.

  • Stayed: November 2013, traveled on business
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Thank Dyet92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this reviewResponded November 17, 2013

Hi there, thank you for leaving feedback on the hotel. Also, thank you for being one of our returning, loyal guests, we appreciate the positive comments and look forward to welcoming you again in the future. Give us a call on reception to discuss possibly setting up a corporate rate that includes breakfast, or ask about our bed & breakfast or dinner, bed & breakfast package rates.

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Reviewed November 14, 2013

Reviewed lots of Hotels on Trip Advisor looking for somewhere really special to celebrate my Birthday with 25 friends and really glad I chose this one. Convenient and central for all attractions. Staff were friendly and very helpful. Rooms Gorgeous and whole Hotel very clean, modern and bright. All rooms were slightly different in size and shape which added to the Bohemian atmosphere of the Hotel. We ate in the adjacent Bar bank and Brasserie for dinner on our first night, good service, although mixed reviews on quality of food, most enjoyed but a couple returned meals. staff handled really well and cooked something else for them with no quibbles. Breakfast was lovely there. Would definately recommend and return

  • Stayed: October 2013, traveled with friends
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1  Thank Gaynor R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this reviewResponded November 15, 2013

Hi Gaynor, really pleased to hear that you enjoyed spending your birthday with us and your friends had a good time too. Sorry to hear about the mixed feedback regarding the restaurant. I will pass this feedback over the staff and hope that has not deterred you from dining there in the future. Thank you for recommending us and we look forward to welcoming you back in the future.

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Additional Information about Heywood House Hotel

Address: 11 Fenwick Street, Liverpool L2 7LS, England
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #15 of 98 Hotels in Liverpool
Price Range: $65 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heywood House Hotel 4*
Number of rooms: 35
Official Description (provided by the hotel):
Situated in the heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Carefully restored from what was the first bank in Liverpool, The Heywood House Hotel delicately blends old with new.Since its inauguration in March 2010, the Heywood House Hotel has built up a faithful following of discerning guests to Liverpool. Comfortable Hypnos beds, sumptuous fabrics and invigorating showers ensure you enjoy rest, relaxation and rejuvenation in equal measures! These luxuriously appointed rooms feature complimentary high-speed Internet access, iPod docking stations and all the comforts of sleek, chic and tasteful accommodation. Other in-room facilities include 32-inch flat screen satview TV, workdesk, welcome tray, safe, hairdryer, iron & ironing board. ... more   less 
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