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All reviews albert dock baltic fleet city centre wardrobe door the breakfast area car park echo arena complimentary breakfast self service sofa bed per night building work good size lovely hotel minute walk secure parking clean hotel
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27 - 32 of 3,400 reviews
Reviewed May 14, 2019 via mobile

Nice hotel close to the Albert Dock and 10 minutes walk to city center. Very nice staff and nice breakfast, full english and some continental breakfast choises as well.
But but but.....
The beds in the rooms are in really bad shape, very low quality and it affects the overall view of the stay.

Date of stay: May 2019
Trip type: Traveled with family
Thank 145casperh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethany H, Front Office Manager at Hampton by Hilton Liverpool City Centre, responded to this reviewResponded May 17, 2019


Dear 145casperh ,

Thank you for taking the time to leave some feedback regarding your recent stay at the Hampton By Hilton.

I am thrilled to see you found our location great for your travels.

Your kind comments regarding our staff and breakfast experience are much appreciated and I cannot wait to share them across the team.

At the Hampton we do honor all feedback good and bad and I will for sure be passing over your feedback regarding your bed.

Once again thanks for your feedback.

Best Wishes ,

Bethany Heaton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2019

Lovely Hotel Great location with secure parking underneath the hotel charged at £13 per day. All staff very friendly and helpful . Hotel room and all other areas of hotel very clean. Would definitely recommend this hotel

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Misssiobhan2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethany H, Front Office Manager at Hampton by Hilton Liverpool City Centre, responded to this reviewResponded May 17, 2019

Dear Misssiobhan2013 ,

Thank you for taking the time to leave some feedback regarding your recent stay at the Hampton By Hilton. Its great to read your review and see you had such a overall fantastic stay , I cannot wait to share your kind comments across the team.

We loved welcoming you as our valued guest and I very much hope we can welcome you back again sometime soon.

Kind Regards ,

Bethany Heaton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2019

This hotel was brilliant, location wise very central. A few minutes walk to the docks and Liverpool one and also the centre of Liverpool. The rooms were sizable and well presented. Breakfast was very good apart from the size of the dining room very small and hard to find sit if busy. Overall I would stay again and will be going back to Liverpool soon.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Climber42106996129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethany H, Front Office Manager at Hampton by Hilton Liverpool City Centre, responded to this reviewResponded May 17, 2019

Dear Climber42106996129 ,

Thank you for taking the time to leave some feedback regarding your stay at the Hampton By Hilton Liverpool.

I am pleased to see you found the hotels location brilliant and very central wise for your trip.

Your kind comments regarding your room are much appreciated and will be passed across the team , I am pleased you said you would return to the Hampton I very much hope we get the joy of welcoming you back on your next trip to Liverpool.

Kind Regards ,

Bethany Heaton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2019

Very clean modern hotel good value and the rooms very clean, the staff were always very helpful the breakfast was first class 
This hotel is within short walking distance from the city centre and the Albert docks would definitely recommend for a city break to liverpool

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Vtcman11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethany H, Manager at Hampton by Hilton Liverpool City Centre, responded to this reviewResponded May 11, 2019

Dear Vctman11 ,

Thank you for taking the time to leave a review from your recent stay at the Hampton By Hilton Liverpool. Its fantastic to see you found the hotel very clean and modern and found all the team to be helpful .

Its great to see you had such a good breakfast experience and found our location good for your travels. I am pleased to see you would recommend the hotel and I would love to be able to welcome you back sometime again.

Best Wishes ,

Bethany Heaton
Deputy General Manager

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Reviewed May 7, 2019 via mobile

Stayed here for 1 night. Hotel in excellent location across from Albert Dock and 5 minutes walk into Liverpool one.
Room was double bed and sofa bed very clean and comfortable.
Did not eat in hotel so cannot comment on food.
Would definitely recommend and stay in again.

Date of stay: April 2019
Trip type: Traveled with family
Thank jjb80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethany H, Manager at Hampton by Hilton Liverpool City Centre, responded to this reviewResponded May 11, 2019

Dear jjb80 ,

Thank you for taking the time to leave some feedback regarding your recent 1 night stay at the Hampton By Hilton.

I am pleased to see you found the hotels location excellent for your vacation , your kind comments regarding your comfort of your bed are much appreciated.

We really enjoyed welcoming you as our valued guest and I would love to welcome you back again to the hotel sometime soon.

Kind Regards ,

Bethany Heaton
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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