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“Affordable city centre hotel”

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Hampton by Hilton Liverpool City Centre
Ranked #35 of 98 Hotels in Liverpool
Certificate of Excellence
GreenLeadersGold level
Reviewed November 14, 2013

Affordable, nice and clean room & near the waterfront. It is also about 15-20 minutes walk to the train station at Liverpool Lime Street but you will need a map to navigate across the city centre. The Hilton is just a few streets down the road but for a lower price, the Hampton is a better-for-value choice.

Breakfast selection is average but included with the room rate. May have difficulty in getting seats during busy period so go early to avoid the crowd.

Received free Wi-Fi.

  • Stayed: November 2013, traveled on business
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2  Thank Randy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,938 - 1,944 of 2,919 reviews

Reviewed November 13, 2013

Stayed at Hampton by Hilton for 3 nights from 8th January 2013 bed and breakfast, it was just perfect, considering bad weather with snow we finely made it, our room was lovely and warm with a great view looking over the docks and Liverpool eye, room was immaculate, toiletries, hairdryer, tea/coffee, iron etc. free WIFI, Staff we're very attentive and helpful. The breakfast was gorgeous the hotel being in the city centre made it just perfect for a weekend Partying with friends.
I would definitely recommend this hotel, just booked again for three nights for January 28th 2014, made sure I got the booking as I have left it to late for this Saturday night 16th as full up.

  • Stayed: January 2013, traveled with friends
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Thank 647Sharon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louise C, Manager at Hampton by Hilton Liverpool City Centre, responded to this reviewResponded November 18, 2013

Thank you for taking the time to write to me with your feedback about your stay at Hampton by Hilton Liverpool City Centre. I appreciate the time and effort you have taken to inform me of your experience, as this enables us to continue to maintain our high standard of service that our guests such as yourself expect of us.

I am delighted you enjoyed your stay with us and have booked again for January 2014; we look forward to welcoming you back.

Kind Regards,

Louise Cross
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2013

Lovely hotel, kept very clean with friendly staff, close to town. i would recommend this hotel for any type of trip, i traveled with 4 other couples and we were all very satisfied with the whole stay breakfast selection is very good, snack available 24 hours

  • Stayed: November 2013, traveled as a couple
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Thank Leah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2013

Just had my second stay & have to say that I'm impressed by the comfort offered. Well appointed room with extremely comfy bed, slept very well. Only criticism is that I would prefer a proper door on the bathroom as opposed to the sliding glass affair. Buffet breakfast included in the price which was ok but busy. Very friendly staff & on my stay managed by a Spanish chap who was very hands on, Good. Positioned within 10 min. walk to the centre of all things happening in Liverpool. Next door to the hotel is the 'Baltic Fleet' pub brewing it's own beer & also selling bowls of 'Scouse' a peppery stew which is a good winter warmer.

  • Stayed: November 2013, traveled with family
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Thank Clive P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gianfranco B, General Manager at Hampton by Hilton Liverpool City Centre, responded to this reviewResponded November 18, 2013

Dear Clive P,

Thank you for taking the time to share your experience regarding your recent stay at the Hampton by Hilton Liverpool City Centre.

It is wonderful to read that you thought so highly of our hotel, reflected by the high scores that you have given to us.
Hampton by Hilton brand is new in the UK, all aspects of the constriction and design are being looked after by Hilton to achieve the high standards for the new brand and our hotel. I have passed your comment to the Brand design team for further consideration.

On reading your review it is warming to note that our staff assisted you with their outstanding customer service. Our attention to guest satisfaction is something we pride ourselves on at the Hampton by Hilton, Liverpool City Centre.

We loved having you here and we very much look forward to welcoming you back to our hotel very soon.

Kind Regards

Gianfranco Boccuzzi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2013

Hampton Hilton is a hotel i would definitely recommend for business or liesure. Excellent location. Clean hotel and room. Very polite and wonderful hotel staff at this hotel and a complimentary breakfast too. I had a wonderful 5 days staying here. I would recommend this hotel to family and friends.

  • Stayed: November 2013, traveled solo
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Review collected in partnership with Hampton
1  Thank 143michael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael o, Front Office Manager at Hampton by Hilton Liverpool City Centre, responded to this reviewResponded November 18, 2013

Dear Trip Advisor Member,

Thank you for your review concerning your stay at Hampton by Hilton Liverpool City Centre.
I am overjoyed to read that you found the team members polite and helpful. We strive to be the best in service and we believe that providing excellent service will only improve guest experience and overall satisfaction.
I am also pleased to read that you would recommend our hotel to your family and friends; we believe that making guest satisfaction our key focus enables us to consistently provide excellent service to each and every guest.

Thank you for choosing to stay at Hampton by Hilton Liverpool City Centre and I look forward to greeting you as our guest in the near future.

Yours Sincerely,

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Reviewed November 10, 2013 via mobile

Stayed here for the weekend- the room was spotless and had everything you needed hairdryers, iron and board. Bathroom was great with all the the toiletry essentials. The staff were lovely and friendly and the breakfast selection was great. Would definitely stay here again. The location was spot on too.

Stayed: November 2013, traveled as a couple
1  Thank Catbot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2013

Stayed here for three nights whilst attending a conference. This is a comfortable and clean hotel with lovely soft beds and the bedrooms have everything that you could require for an enjoyable stay. The breakfast selection is very good and the staff are friendly and helpful. Would definitely stay here again.

Room Tip: My room was on the second floor and had a view towards Albert Dock and the Mersey beyond. Nice and q...
  • Stayed: November 2013, traveled on business
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2  Thank Anon093
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louise C, Manager at Hampton by Hilton Liverpool City Centre, responded to this reviewResponded November 18, 2013

Dear Anon093,

Thank you for taking the time to write to us with your feedback about your stay at Hampton by Hilton Liverpool City Centre. I appreciate the time and effort you have taken to inform us of your experience, as this enables us to continue to maintain our high standard of service that our guests such as yourself expect of us.

Our attention to guest satisfaction is something we pride ourselves on at the Hampton by Hilton Liverpool City Centre and your comments will be passed on to the Hampton Team.

Once again thank you for taking the time to respond to us and we very much look forward to welcoming you back to our hotel very soon.

Kind Regards,

Louise Cross
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton by Hilton Liverpool City Centre

Address: 7 Hurst Street | Kings Dock Mill, Liverpool L1 8DA, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#1 Green Hotel in Liverpool
#12 Business Hotel in Liverpool
#17 Romantic Hotel in Liverpool
#28 Family Hotel in Liverpool
Price Range: $82 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton by Hilton Liverpool City Centre 3*
Number of rooms: 151
Official Description (provided by the hotel):
With an enviable location at Kings Mill Dock in the "Baltic Triangle" area, the Hampton by Hilton™ Liverpool City Centre hotel puts you near it all! We're close to Wapping, Salthouse, Canning and Albert docks, as well as the Echo Arena and BT Convention Centre. The Lime Street and James Street train stations are all less than three kilometers away, while Liverpool John Lennon Airport can be easily reached in minutes by car or coach transfer from Lime Street Station. Take a short walk from our Liverpool hotel and you'll experience the stunning architecture, exciting museums, world-class attractions, abundant nightlife and excellent dining this great city has to offer. If shopping is on the agenda, Liverpool ONE, a 1.65 million square-foot complex, is just steps from our Liverpool, UK hotel. The name "Liverpool" is also synonymous with football and we have two Premiership clubs, Everton and Liverpool, about five kilometers away. We're also just minutes from Aintree, home of the Grand National horse race. Whether you're traveling for business or pleasure, the Hampton by Hilton Liverpool hotel puts world-famous attractions at your doorstep. ... more   less 
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Also Known As:
Hampton By Hilton Liverpool City Centre Hotel Liverpool

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