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“Long wait” 3 of 5 bubbles
Review of Gourmet Burger Kitchen

Gourmet Burger Kitchen
Ranked #186 of 1,650 Restaurants in Liverpool
Price range: $6 - $15
Cuisines: American, British
More restaurant details
Restaurant details
Good for: Families with children, Kids, Large groups
Dining options: Lunch, Late Night, Brunch, Dinner, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Digital Payments, Free Wifi, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible, Wine and Beer
Neighborhood: Central Liverpool
Wolverhampton
Level Contributor
61 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Long wait”
3 of 5 bubbles Reviewed August 11, 2012

We visited this restaurant after reading how good their burgers were. The restaurant was very full and very noisy which you would expect being so busy. The tables were too close together though and I didn't think particulary clean. Everyone who followed us in were advised there would be up to a 30 minute wait for food, we weren't. The waiter did explain how it worked, you noted your table number and then went to the bar to order your food and drinks, sauces and jugs of water were self serve at the side of the restaurant. We plumped for a cheese and bacon burger as the buffalo was off the menu as were the chicken skewers and home slaw - it was only 1.30pm. Although the burger was nice, I didn't think it was anything special, some of the relish on there was a little spicy too, you had to order chips separate and it's not the cheapest of places 2 burgers and 2 chips came to just over £20. The waitress started to sweep us before we had finished which I didn't like, I know they have to clean but the last thing I want to see when I have just finished eating is discarded chips and burger bun on the floor with all the dust. As we were leaving and there were lots of empty tables but those going in were still being advised of up to a 30 min wait! Nice burger, but nothing special, big question - would I go again? Yes but only if others in the group wanted to go, I wouldn't go out of my way to eat here again, sorry.

  • Visited August 2012
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank jpdwilli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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433 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Liverpool, United Kingdom
Level Contributor
245 reviews
134 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
“bit of a let down”
2 of 5 bubbles Reviewed August 10, 2012

Haven't been in one of these for a few years, since we went to one in York. That was great, both food and service BUT this was poor really. The decor had seen better days, including the table and chairs, but I remembered York and thought no, it'll be ok. Sadly my burger was just a bit below ok, and really for a glorified McDonalds hugely overpriced. One great guy serving but otherwise nothing of note. Give Liverpool branch a miss !

  • Visited August 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank paddy5658
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
skibereen
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“not great”
2 of 5 bubbles Reviewed July 29, 2012

Food was adequate although over priced and extraordinarily greasy. The staff were plain rude. Especially the tall blonde girl at the till. She was just plain ignorant. She was unhelpful and made you feel like you were putting her out by just asking for food. She was under-attentive and snobby. She made us feel so uncomfortable that we ate as fast as possible and left quickly. Would never eat there again.

  • Visited July 2012
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank monicaleis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Awful”
1 of 5 bubbles Reviewed July 29, 2012 via mobile

Rude staff, food was not cooked properly, dirty tables!! Was shocked as we had heard only good things. Will not return

    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank Missalty82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
78 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Posh McDonald's at twice the price”
1 of 5 bubbles Reviewed July 23, 2012 via mobile

Not impressed-when we walked in tables were dirty and whole place looked just like a fast food joint not a classy gourmet burger place. On examining the menu realised that the food on offer could be bought at McDonald's for half the price -with fries included! -although if you have a voucher deal it's probably priced about right
After realising that despite being half empty that the staff were hanging around and didn't seem to care we left.

    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank Luckykins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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