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“Great stop over for early flights”

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Hampton by Hilton Liverpool/John Lennon Airport
Ranked #27 of 97 Hotels in Liverpool
Certificate of Excellence
Malaga, Spain
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Great stop over for early flights”
Reviewed February 14, 2013

We have stayed at this hotel on previous trips , we find it great for early flights you just go down in lift across walk way and your in the airport , you get a free breakfast but when your flight is early you only get offered cereals, toast, juice, coffee etc , room large and clean coffee& tea in room, will stay again in future I'm sure as we pop to Malaga monthly for week ends.

  • Stayed February 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Pauline F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead_Smyth, Guest Relations Manager at Hampton by Hilton Liverpool/John Lennon Airport, responded to this review, March 3, 2013
Dear Pauline,

Thank you for your very kind review following your recent stay with us; As a regular guest I am so glad you enjoy staying with us, and that the room and the hotel's facilities are to your liking. We look forward to welcoming you back to the Hampton soon!

Kind Regards
Mairead Smyth
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2,207 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (292)
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English first
2 reviews
Reviewed February 14, 2013

We arrived at 8.30am as we had an early flight and straight away we were made feel welcome with a buffet breakfast. The rooms were spacish,modern and very cosy. We stayed here for 2 nights and the only complaint is the plates used for breakfast which were side plates. There was buses every 30 min to and from the city so it's easy get around. Staff were very helpful. I would recommend it to a friend anyway :)

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scrappydooooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead_Smyth, Guest Relations Manager at Hampton by Hilton Liverpool/John Lennon Airport, responded to this review, February 19, 2013
Dear ‘scrappydooooo’

Thank you for taking the time to review your recent stay with us at the Hampton Liverpool Airport. I am pleased to read you were made to feel welcome, and enjoyed the hotels facilities and our staff’s hospitality. I can only apologise if you found our breakfast plates to be too small; as it is a Brand standard, we must provide the plate size suggested by Hilton. I hope that this did not inconvenience you too much during your stay, and we look forward to welcoming you back to the Hampton soon.

Kind Regards,

Mairead Smyth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exeter, United Kingdom
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 13, 2013

We stayed here on a Friday night (8/2/13) after a rugby match (Sale v Exeter) & before a football match on the Saturday (Morecambe v Exeter) & this hotel was geographically handy for both. Only £47 for a large double room which was clean & with that lovely Hampton bed which we love. Free parking (for honours members), wifi & breakfast. Took 2 speed tests for the internet & they came in at 0.86 mbps download at 4 o'clock in the afternoon on the Friday & 2.34 mbps at 08:50 in the morning on the Saturday. Both were adequate for our usage, which basically was Facebook & reading the paper on an iphone. Hotel seems to be pretty new & everything in good working order. Breakfast was plentiful with a spacious layout so not in other guests pockets & there was none of that horrible plastic cutlery we had at Hamptons in the States last year. Lady doing the breakfast was a smiling,friendly person & was on the spot with keeping everything stocked. One suggestion is there could have been more smiles whilst checking in but all in all, a good hotel. Will stay again.

Room Tip: High floor gets a good view over airport & River Mersey.
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank ecocars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead_Smyth, Guest Relations Manager at Hampton by Hilton Liverpool/John Lennon Airport, responded to this review, February 19, 2013
Dear 'ecocars'

Thank you for reviewing your recent stay with us - it was a pleasure to read your positive comments regarding our location, facilities and friendly staff.

We hope to welcome you back to the Hampton very soon.

Kind Regards,
Mairead Smyth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
69 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed February 10, 2013 via mobile

Another relaxing night in the Hampton at John Lennon Airport. Great rooms and very good buffet breakfast for the price. Caught the 500 bus into Liverpool One for shopping. 25 mins. Free wifi on the bus and in the Hotel what more can you ask for. Excellent all round!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stevecass100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LPLJL, Guest Relations Manager at Hampton by Hilton Liverpool/John Lennon Airport, responded to this review, February 11, 2013
Dear Stevecass100,

I would like to thank you for taking the time to review your recent stay with us at the Hampton Liverpool John Lennon Airport. It was a pleasure to read you enjoyed another enjoyable and relaxing night with us, and we hope to welcome you back to the Hampton soon.

Kind Regards,

Mairead Smyth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Level Contributor
72 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed February 10, 2013 via mobile

Although this hotel is situated on top of a multi storey car park the location is brilliant. The hotel itself is very modern, the rooms are lovely and spacious and so well fitted out. We had a great nights sleep in the large bed. The staff are so friendly and helpful, nothing is to much trouble for them. The breakfast was brilliant everything was so fresh and the lay out is superb. This hotel is fantastic value for money we would certainly stay here again. Well done the Hilton .

  • Stayed February 2013
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank gorgebabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LPLJL, Guest Relations Manager at Hampton by Hilton Liverpool/John Lennon Airport, responded to this review, February 11, 2013
Dear Gorgebabe,

Thank you for taking the time to review your recent stay with us at the Hampton, and for such positive feedback! It was lovely to read you enjoyed the hotel and its facilities, and thank you for the recognition of our staff team. We all endeavour to ensure our guests enjoy their stay with us, and feedback such as yours is always gratefully received.

Once again for choosing to stay with us - we hope to welcome you back soon.

Kind Regards,

Mairead Smyth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Wales UK
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 3, 2013

This hotel is incredibly close to the Airport entrance so you can roll out of bed 10 minutes before check in! The rooms are huge, extremely clean and well equipped, overnight was very quiet and I got a good night's sleep.

The bar and restaurant area is beautifully laid out with lots of different areas for chilling, I had read previous poor reviews of the food but I was still very disappointed with the evening food, the menu only had a choice of about 4 dishes. I opted for the burger (which looked and tasted worse than one of those dodgy ones you buy from a street van after a late night out), served with microwaved chips. For £10 I think this was incredibly poor value but there is absolutley no where else to eat either at Departures or in the vicinity of the hotel.

I would definately use this hotel again for it's location but I would eat on the way down or bring my own snacks!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank lovetotravel014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LPLJL, Guest Relations Manager at Hampton by Hilton Liverpool/John Lennon Airport, responded to this review, February 7, 2013
Thank you for taking the time to review your recent stay with us at the Hampton by Hilton Liverpool John Lennon Airport. I am glad you enjoyed your stay and thank you for your positive comments regarding our facilities. I can only apologise if the food you received from our restaurant was below standard - your feedback will help us improve our menu quality for future guests.

Once again, thank you for staying with us, and we hope to welcome you back to the Hampton soon.

Kind Regards,

Mairead Smyth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 2, 2013

The hotel uses side plates for you to put a full English Breakfast on. Why ? We have used this hotel many times and still side plates which most guests have to take two plates so they can have an English Brakfast. I asked amber of staff why and she said its what The Hiton uses.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fwads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mairead_Smyth, Guest Relations Manager at Hampton by Hilton Liverpool/John Lennon Airport, responded to this review, February 11, 2013
Dear Fwads,

Thank you for taking the time to review your recent stay with us at the Hampton Liverpool John Lennon Airport, and for awarding us such a high score. With regards to our breakfast plates, we must provide the specific plate size chosen for us by Hilton, as it is a Brand standard. I hope that this issue will not dissuade you from staying with us again, and we look forward to welcoming you back soon.

Kind Regards,

Mairead Smyth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton by Hilton Liverpool/John Lennon Airport

Property: Hampton by Hilton Liverpool/John Lennon Airport
Address: Speke Hall Avenue, Liverpool L24 1YD, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#14 Family Hotel in Liverpool
#18 Romantic Hotel in Liverpool
#23 Business Hotel in Liverpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton by Hilton Liverpool/John Lennon Airport 3*
Number of rooms: 160
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Also Known As:
Hampton By Hilton Liverpool/John Lennon Airport Hotel Liverpool

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