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“Great tasting food”

Merchants Bar & Restaurant
Ranked #1,201 of 1,846 Restaurants in Liverpool
Price range: $35 - $35
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Restaurant details
Good for: Romantic, Large groups, Bar scene, Special occasions, Business meetings
Dining options: Lunch, Late Night, Breakfast, Dinner, Reservations
Dining style: Casual Dining
Description: Merchants is a new Liverpool bar and restaurant, set within a former bank and Grade II-listed building opposite the QEII Law Courts and close to Liverpool One. There is a split-level restaurant that can seat up to 90 diners, a lounge, private dining facilities for 20 people and a 20-bed boutique hotel. Open from Monday to Saturday, 12 noon to 10pm, the varied menu caters to all tastes, ranging from small plates to larger classic dishes, along with a varied grill section.
Reviewed September 1, 2013 via mobile

Came here to try out this £5 lunch menu they had going on! Thought why not as it's decent for £5! And they have a burger on the menu...to be honest it was so much better than Burger King !!! It was absolutely delicious! Definitely worth every penny in fact more! It was good and compliments to the chef highly!

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Thank Keroppi123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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12 - 16 of 105 reviews

Reviewed August 23, 2013

I dont do negative reviews, but am afraid i have to today. Went for afternoon tea, Travelzoo voucher, been couple of times before. Seems to be going further down hill every time we go. Afternoon tea consisted of, not even what I would describe as sandwhiches but 50p size rye bread, unbuttered with some cheese in between, salmon and tuna. To say I was shocked was an understatement. We asked the waitress what they were and she advised the bread was 'home made'- if this is the case sack the chef!!!!!! It wasn't even as think as Riveta!!! We called for management, who didn't bother to come to table and instead sent the young waitress over who insisted she will change for proper sandwhiches!!! Did we have to ask!!! We then ended up with few triangles of sandwhiches and some cake, which in the end was ok. I've been a few times here and I've noticed food getting worse and portions getting smaller. We went Hilton last week- lot nicer, save ur money and go elsewhere. I'm afraid it's going to the dogs. Everyone round us said they will not return. Better values else where.

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1  Thank Swimsab1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2013

I visited with my friend for afternoon tea on Monday , we were worried after reading the previous reviews but when we arrived we were greeted by a lovely waitress who sat us, we couldn't get over how beautiful the building was. When are afternoon tea arrived we where told to our surprise that everything was home made even the bread it was delicious! We LOVED it an we will definitely be returning. Hats off to the chef or the lovely food and thank you to the waitress for making are afternoon so enjoyable. Don't knock this place till you have tried it yourselves if we had gone by the previous reviews we wouldn't of gone but we are so glad we did! See you soon merchants

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1  Thank tess s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2013

Visited this afternoon for Afternoon tea using a travelzoo voucher. My sister had used a similar voucher here some weeks ago and had a great experience so we were really looking forward to it. Seated quickly but then had a wait of about 10 mins before the bubbly arrived. This was chilled and acceptable. Two tier cake stand then appeared. b
Bottom layer: containing 2 triangular cut white bread ham sandwiches, four finger size cheese and branston pickle white bread sandwiches???? and two square fish brown bread sandwiches (can't say if it was salmon or tuna as filling so sparse! Bread dry and some crusts still visible.
Top layer: Two cremated chocolate brownies, two creme brullees (I thought this was afternoon tea???) and two hard scones already filled with a blob of jam and what could only be synthetic cream. This was so runny that the top layer of scone eventually slid off the bottom and the cream dripped onto the table! In short a real class act!!
The waitress had said she would return with our tea a little while after serving the platter.......20 minutes later we went in search of a member of staff to bring it. All staff were in the kitchen chatting but the tea was duly served. Lovely teapot, hot water jug, china cups, cubed sugar? In your dreams! A thermos pot of tea! this was unsurprisingly refused and we requested a tea in a pot!( couple at another table had a pot each but ourselves and the couple at next table were offered the thermos!) Two pots of tea eventually came (not offered any choice of tea) no hot water and we again had to ask for a spoon with which to eat the creme brullee.
It was at this point that the scones did their acrobatics so the manager was summoned. She was very apologetic and agreed that the scones were not fit to eat so took them away and replaced them with two (small but warm )scones, and pots of jam and cream.
Generally then a pretty poor experience, yes it was a voucher offer, but to add insult to injury afternoon tea with bubbly was advertised on the bill board outside for the same price so why bother with a voucher....in fact why bother at all? Make yourself a couple of nice fresh sandwiches, buy a couple of fresh jam and cream scones from M&S and a cheap bottle of bubble from Aldi. Serve it at home on nice china with a pot of tea and you'll still save money and have afternoon tea as it should be!

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Thank tripsrme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2013

Visited with my sister today for afternoon tea with a Travelzoo voucher. Looked forward to it as had a very pleasant experience with a friend in April. Today could not have been more different. We were seated quickly and then ignored for over 10 minutes before the female manager came through and looked twice at the empty table! Prosecco arrived with the afternoon tea. We were asked if we wanted our tea then or a little later. We stated we would prefer our tea to drink afterwards.
Sandwiches- bread was dry- Cheese and branston pickle, ham and tuna devoid of cucumber! Not usual type of fillings for afternoon tea.
Minute flat " scones" filled with synthetic cream which was dripping on to the table. Looked and tasted like squirty cream. Scone burned on bottom.
Cakes consisted of mini creme brulee- never thought this was a part of afternoon tea, and chocolate brownie which was ok but very sickly. None of your delicate pastries here today!!!
Tea never arrived. I went in search for a waitress- no one in sight- all in kitchen chatting. Waited until waitress came out and asked for tea and teaspoons to eat creme brulee.
Tea attempted to be served from a flask!!!! I protested and asked for tea to be served in a teapot. Not much to ask I thought. Tea arrived with one teabag in a half filled pot. No extra water but why would you need water with one teabag!!!!
My sister asked for the manager who was sympathetic and apologetic when she saw the state of the dripping scones. insisted it was fresh cream with sugar and vanilla added. Never!!!
Manager offered fresh scones which arrived after a short wait and were warm. Cream and jam served in small pots and they should have been used originally.
Whole experience was very poor and to cap it all the board outside is offering afternoon tea for 2 for £15, or £20 with a glass of Prosecco each. That's what we paid for the voucher so what's the point in the voucher. I will not be returning or recommending anyone to visit this establishment.PS- The lady on a nearby table had the prosecco poured over her dress by the waitress- she was offered an extra glass but that never arrived.

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Thank NannyLiverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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