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“Good service”

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BridgeStreet at Liverpool ONE
Certificate of Excellence
Hobart, Australia
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Good service”
4 of 5 bubbles Reviewed June 13, 2013

I should like to commend Bridgestreet for their service. I booked with them to stay two nights having stayed with them twice before. Unfortunately an air traffic controllers strike in France meant we could not make it. Despite the fact we could only inform them twelve hours before, which is all the notice we got from the airline, rather than the twenty four required in the contract they waived the fee.

  • Stayed June 2013, traveled as a couple
    • Service
Helpful?
Thank Charles E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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468 reviews from our community

Traveler rating
    303
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    36
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed June 4, 2013

These apartments are very clean, spacious and comfortable.

I had no problems here at all.

All the amenities were great. Oven, microwave, hob, kettle, dishwasher. Even a washing machine/tumble dryer!

Great location, couldn't have stayed anywhere else closer to the centre of the city, where all the shops, bars and restaurants are located.

We initially booked with 'Premier Apartments' (completely different company), and had problems with our booking, as they had over-booked, and were re-located to here.

The staff were all very friendly and welcoming, and helped us as with the situation much as they could.

Due to the mix up with the other company, and the problems with having to re-locate, the staff at Bridge Street were very understanding and allowed us to park our car in their underground car park, which is off-street and very secure.

I will 100% stay here again if I visit Liverpool again.

Room Tip: We were on the 3rd floor, it was completely fine and there is lift service.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jhibb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felixstowe, United Kingdom
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed May 25, 2013

This place was found by a colleague, as our usual preference had no availability.

Stayed from Sunday to Thursday

Apartments are great, separate bedroom from the living area, so its not a hotel.

Kitchen is fully fitted, with an oven & microwave, and a Tesco's is 2 mins walk

No formal breakfast, but a bag with cereal, milk, bagel, yogurt & a chewy bar, was ample enough, and I don't need or want a full fat breakfast.

I was on the 10th floor, and my room was really quiet, although my colleagues complained of street noise from their rooms on the lower floors. You didn't hear the other guests.

Parking is easy for cars, as they have an underground car park

Liverpool 1 is right outside the front door, so ideal for a shopping trip.

Its more like a home from home, as the living space has a proper sofa & dining table. Good Tv, although Freeview only, but a DVD player is also part of the extras.

There is also a washer dryer, & iron if you're staying for an extended period.

Bed was comfy

There apartments have different layouts, depending on where you apartment is, so have big hallways and bigger living areas.

So this was equal if not slightly better than where we usually stay in Liverpool

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maviczap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lima, Peru
Level Contributor
158 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed May 24, 2013

Awesome location, right in the centre of everything! You don't need a car to visit Liverpool's main attractions, lots of restaurants and shops around (it's located right opposite the Apple store and H&M, so my partner and I were happy), cinemas, all walking distance.
The flat was very comfortable and well equiped. We were two couples, so we chose a two bedroom apartment with two bathrooms. It had everything we needed. The only "buts" would be the hot water ( it worked well, but they warned us not to take long showers if the 4 of us showered one after another, truth is we never ran out of hot water) and the washing machine/ dryer, but maybe this was our fault. We never managed to get the clothes dry!
The staff is very nice and helpful. We really enjoyed our 4 days stay!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GaliaMK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iver, United Kingdom
Level Contributor
124 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

Cant get much more central to the shops and bars in Liverpool One than this place, stayed for one night and in case your Sat Nav doesnt find it, its right opposite the Apple store in Liverpool One.

Well equipped and cant really fault the experience, we parked in the Q Park on Hanover Street and we got a reduction on the nightly charge so it worked out about £9 for 24 hours which was good.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shan4179
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Twickenham, United Kingdom
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed May 6, 2013 via mobile

The apartments are in a 10 floor building - ground floor is shops. Our one-bed apartment had a good view down to Albert Dock and the river, well-fitted kitchen/living room, bathroom and bedroom. Location is in the heart of the re-developed Liverpool One shopping area, all pedestrianised, and easy walking distance of everything, including the two cathedrals and Lime Street station. You don't need a car.

Only snags:
It's not properly air conditioned - an issue in hot weather as it can be noisy outside and you need the windows closed.
They're useless on recycling: after eating in for two nights (big M&S just round the corner), we ended up with big pile of rubbish with no sorting for recycling.
We didn't expect to be asked for £150 deposit to cover damage etc. Understandable but should be more prominently communicated in advance.
Wifi is a bit expensive. About time places of this quality included it in the overall fee - no-one charges extra for electricity any more!

Overall: we'd go there again, apart from during July/August.

Stayed May 2013, traveled as a couple
Helpful?
Thank Jeremy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed May 3, 2013

I stayed here on business and thoroughly enjoyed it.

I called provisionally to enquire about my booked stay and was impressed by the courteous staff, attention and professionalism on the phone - some places can't even get this right! So, from the very start - things were promising. Jan, sales manager, was very helpful and assisted me with my concerns and provided good directions.

The apartment I stayed in (704) was very clean, modern and had everything I needed. I stayed in a two bedroom apartment and I was very impressed with the space. A colleague of mine visited, who was staying in the nearby stay city apartments and he too was impressed with the cleanliness, layout and modern decor.

I would definitely recommend this for all visitors - cheap, great central location, friendly & helpful staff, clean, modern and quiet. Would highly recommend it for families.

Room Tip: I've only had one on the 7th floor - fantastic
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joeydenton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BridgeStreet at Liverpool ONE

Property: BridgeStreet at Liverpool ONE
Address: 39 Paradise Street, Liverpool L1 3ED, England
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Business Center with Internet Access Kitchenette
Hotel Style:
Ranked #4 of 103 Specialty Lodging in Liverpool
Price Range (Based on Average Rates): $
Hotel Class:4 star — BridgeStreet at Liverpool ONE 4*
Number of rooms: 77
Official Description (provided by the hotel):
BridgeStreet at Liverpool ONE is situated in the heart of the Liverpool ONE development, the North West of England’s premier shopping and leisure destination. Our centrally located apartments offer a choice of stylish one, two and three bedroom apartments. All of these apartments are fitted out to the highest specification throughout and have contemporary, fully functional kitchens and beautiful bathrooms.Why stay in a hotel when you can live in an apartment? ... more   less 
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Also Known As:
Bridgestreet At Liverpool One Hotel Liverpool

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