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“Liverpool Trip”
Review of Novotel Liverpool

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Novotel Liverpool
Ranked #33 of 97 Hotels in Liverpool
Certificate of Excellence
GreenLeadersSilver level
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2,272 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (323)
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Jarrow,Tyne & Wear
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 28, 2014 via mobile

Located in the centre of Liverpool, all main attractions within walking distance. Staff are first class, very helpful and friendly. Rooms very comfortable and everywhere very clean. My 2 kids loved the leisure facilities. Would recommend breakfast, spoilt for choice and filled us up for the day!

Stayed July 2014
Helpful?
Thank lrobertson3006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review, July 29, 2014
Dear lrobertson3006,

Thank you for taking the time to review your recent stay here at Novotel Liverpool. Thank you for your comments regarding our team members, I will be sure to pass this feedback along. I am so pleased to hear you had a comfortable stay and that you found time to enjoy our leisure facilities.

We hope to welcome you back again on your next visit to Liverpool.

Kind Regards,

Matthew Brett
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North York Moors National Park, United Kingdom
Level Contributor
67 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed July 28, 2014

hotel was great very good location room was a good size clean. bathroom layout was a bit strange toilet was separate to shower and sink would of liked a bath but shower was good. beds where a good size and very comfy extra pillows were avalible which was good.
staff very friendly check in was quick. every thing was trendy and modern hotel has a bar and restaurant we didn't eat there but it all looked nice. location 5 min walk to albert dock 2 min walk to shops and Mathew street were a lot of the bars are Liverpool lime street station about a ten min walk away. I would stay here again all in all we had a very nice stay.

  • Stayed July 2014, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Hayley R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review, July 29, 2014
Dear hayley499,

Thank you for providing a review of your recent stay at Novotel Liverpool. I am very glad to hear that you found your room comfortable and our staff friendly. For any rooming preferences, please contact the hotel directly on 0151 702 5100.

We look forward to welcoming you back soon.

Kind regards

Matthew Brett
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 27, 2014

Few hotels could offer more to a tourist who is only visiting a city for 24 hours. Central location - 5 minutes walk to Albert Dock, 10-15 minutes to Central Station, and easy access to everything in between.

Staff were very helpful, food was excellent and although the pool was quite small, it was enough to cool down after a long day of sight-seeing.

  • Stayed July 2014, traveled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank 131JoH13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review, July 28, 2014
Dear 131JoH13,

Thank you for taking the time to provide a review of your recent stay here at Novotel Liverpool. I am very glad to hear that you enjoyed your stay with us, and that you found our staff to be helpful.

I am pleased that you enjoyed dining with us, and that you enjoyed the use of our leisure facilities during your stay.

We hope to welcome you back again in the future,

Kind Regards,

Matthew Brett
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 26, 2014

I have just stayed at this hotel for 4 nights with my 2 children. You couldn't ask for a better location, it is within walking distance to the major train stations and bus terminal , and just a short walk to Liverpool 1 shopping centre and The Albert Dock . The hotel is modern, the staff friendly and helpful. The rooms aren't very big but they are clean and the beds comfortable, the room had all that we needed, hair dryer , fridge, iron , safe ,air conditioning and free wi-fi was an added bonus. My husband works in the hotel industry and I have been lucky to have stayed in 5* hotels around the world, the breakfast at this Novatel was as good , or even better than some of the top hotels. I would highly recommend this hotel and will stay there again next summer.

Room Tip: Ask for a room with views of the docks
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  • Stayed July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Lauren026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review, July 28, 2014
Dear Lauren026,

Thank you for providing a review of your recent stay with us at Novotel Liverpool. I am so glad to hear that you enjoyed your stay with us and found our staff to be friendly and helpful.

I am delighted to hear your feedback on our breakfast menu, and I will be sure to pass this along to our team.

We look forward to welcoming you back on your next visit to Liverpool.

Kind Regards,

Matthew Brett
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, NE
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 21, 2014

The Novotel Liverpool is a nice hotel in an excellent location. The front desk is extremely courteous and helpful. I don't think you could ask for a better location in central Liverpool--close to the subway and attractions. The rooms are modest but quite reasonable for Europe. Size is decent, bed is good, linens above average. Bathroom has both a tub and shower with separate WC. Note that there are only two electrical outlets in the room--neither by the bed. The staff is the shining beacon here.

  • Stayed July 2014, traveled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank SDT1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review, July 23, 2014
Dear SDT1

Thank you for taking the time to provide a review of your recent stay here with us. I'm glad that you enjoyed the location of hotel.

It is really great to hear such good comments about our staff, we are very proud to provide a friendly and welcoming reception.

We look forward to seeing you on your next visit to Liverpool.

Kind Regards

Matthew Brett
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Liverpool

Property: Novotel Liverpool
Address: Gradwell Street 40 Hanover Street, Liverpool L1 4LN, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Liverpool
#14 Luxury Hotel in Liverpool
#15 Business Hotel in Liverpool
#17 Family Hotel in Liverpool
#27 Romantic Hotel in Liverpool
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Liverpool 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Novotel Liverpool Hotel Liverpool

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