We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Overall great stay”
Review of Novotel Liverpool

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Novotel Liverpool
Ranked #33 of 97 Hotels in Liverpool
Certificate of Excellence
GreenLeadersSilver level
Write a Review

2,324 reviews from our community

Traveler rating
    972
    926
    299
    78
    49
See reviews for
666
732
113
337
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (328)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Northampton, United Kingdom
Level 4 Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed December 6, 2013 via mobile

We have stayed in many hotels in Liverpool but this is the best by far. Liverpool one is virtually on the doorstep and Lime Street Station only a 10min walk. Check in was easy bags stowed until room was ready so you can go and enjoy the city. We eat out at night not in the hotel but breakfast was delicious great for us and our 11yr old who can be fussy.We were looking forward to a swim but it was busy lots of kids with no supervision and chlorine very strong. Bed not the most comfortable but ok. Overall will definitely stay again as the location was spot on.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank butt_t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review, December 8, 2013
Dear butt_t
I am very pleased that you had a great stay we hope to welcome you again on your next visit to Liverpool.
Kind Regards,
Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesterfield
Level 4 Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 4, 2013

We stayed here last weekend for Christmas shopping and it was brilliant. I must admit, we did try booking in the Premier Inns first however they were all booked up so this was a last resort, however it was great! IT was probably even better than a Premier Inn, however a little on the pricey side. Our room was clean and modern, food was amazing, reception was quick, facilities were great and the swimming pool was good too! The location was also, outstanding, central to Liverpool ONE, the docks, the museum and other great places! Definitely would stay here again!

Room Tip: All rooms are great, even facing the road as windows are virtually soundproof!
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maureen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review, December 8, 2013
Dear Maureen C,
I am very pleased that we exceed your expectations sand hope to welcome you again on your next visit to Liverpool.
Kind Regards,
Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 3, 2013

Would recommend this hotel, close to everything in town and a very good restaurant next door called The Social, good food and service. We stayed room only as there are so many nice places to eat cheaper than the hotel. We went by train and It is a 10-15 min walk away from the station, nothing is very far away from this hotel I would say uhh there again as I would definitely go back to Liverpool, what a fantastic place.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with redspottedhanky.com

Helpful?
Thank Gill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review, December 8, 2013
Dear gill D
Delighted you would recommend our hotel and we hope to welcome you again on your next visit to Liverpool.
Kind Regards,
Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warrington, United Kingdom
Level 5 Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed November 30, 2013 via mobile

Room 420 - no sleep because of the noise from night clubbers (agree this is not the hotels fault) but that noise stopped at about 3:30 am after which deliveries started arriving and more noise!!! At breakfast we were left waiting to be seated so went to find our own table and the hostess have me grief! Like I needed that after a night of no sleep!

Stayed November 2013, traveled on business
Helpful?
1 Thank Giframac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review, December 8, 2013
Dear giframac,
I am sorry that you were disturbed by noise outside of the Hotel. I have requested that the engineer service the window to make sure there is no noise ingress to the room.
I am also disappointed to read your comments about the Breakfast welcome. If you have time do please call me on 0151 702 5100 so I can investigate further.
I hope we can still have the opportunity to welcome you back to our Hotel
Kind Regards,
Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eccleshall
Level 5 Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed November 30, 2013 via mobile

Visited here to sample the delights of the town on a friday night.
The hotel is well located nearby all the best attractions of this iconic city.
Car parking is an addition and quite close by at £15 for 24 hours.
The hotel is clean and modern with a compact swimming pool, gym and steam room.The latter was out of action due to ongoing maintenance and was missed by us as guests who were both looking forward to enjoying using it
Well designed bedrooms with separate loo from the ensuite shower room.
The internet was the usual crappy bandwidth to ensure that you have to upgrade at extra cost.Why do these hotels still think people will pay the extra when there are so many venues giving it for free as part of their customer service experience.
All in all a good place and I would use it again.

Stayed November 2013, traveled with friends
Helpful?
Thank bartonsmpson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review, December 8, 2013
Dear bartonsmpson,
Thank you for sharing your detailed review. I am pleased you will stay with us again.
On your next visit please do take advantage of the discount ticket for the Q-park Hanover Street available from your reception.
Kind Regards,
Matt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Liverpool hotels
Central Liverpool
Liverpool Marriott Hotel City Centre
The Nadler Liverpool
#2 of 97 in Liverpool
4,060 reviews
Show Prices
Show Prices
Show Prices
Central Liverpool
Hilton Liverpool City Centre
Show Prices
Show Prices
Show Prices

Been to Novotel Liverpool? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Liverpool

Property: Novotel Liverpool
Address: Gradwell Street 40 Hanover Street, Liverpool L1 4LN, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Liverpool
#14 Luxury Hotel in Liverpool
#15 Business Hotel in Liverpool
#17 Family Hotel in Liverpool
#27 Romantic Hotel in Liverpool
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Liverpool 4*
Number of rooms: 209
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com, Priceline, Travelocity, Expedia, Orbitz, Agoda, Cancelon, Hotwire, TripOnline SA, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your Novotel Liverpool reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Liverpool Hotel Liverpool

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing