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All reviews these apartments great location apartment was clean great apartments the penthouse washing machine one bedroom apartment living room car park city centre hen weekend concert square albert dock within walking distance home from home great place to stay double bed
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Reviewed 2 weeks ago

We stayed here last weekend for my friend's 22nd birthday so we could go out in Liverpool. We arrived and the woman on reception was lovely, and welcoming. She told us she'd upgraded us because it was my friend's birthday! We ended up in the penthouse suite, which had two bedrooms, one with an ensuite, a bathroom, kitchen and living area with two sofa beds in. There was a lovely big balcony off the living room... The apartment was so nice that we hardly ended up going out at all! I would definitely stay here, even though we won't be upgraded again, because the rooms were clean and tidy and the staff were very accommodating. The apartments are spacious and have anything you could need for an overnight, or even longer, stay (washing machine, dish washer, toaster, kettle, etc)

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank pmayj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayCity, Guest Relations Manager at Staycity Aparthotels Liverpool - Duke Street, responded to this reviewResponded 2 weeks ago

Dear pmayj

Thank you for taking the time to leave this lovely review about your stay.

I am very pleased to hear that you enjoyed your visit, loved the apartment and found our staff accommodating, this is what we aim for every day.

We hope to be able to welcome you back again to Liverpool soon.

Kind regards
Rebecca O'Callaghan
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

From the moment we got there everything was great all the staff were friendly we were given a free upgrade and the accommodation was superb the location is very good as well would recommend to everyone

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lesleys491
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayCity, Public Relations Manager at Staycity Aparthotels Liverpool - Duke Street, responded to this reviewResponded 2 weeks ago

Dear lesleys491

Thank you for taking the time to review your stay.
We are delighted you enjoyed you time with us and thank you for the great review, we really do appreciate it.

It is a pleasure to know our staff delivered an excellent service.

We wish to welcome you back in the future.

Kind regards
Rebecca O'Callaghan
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Very good location, clean and spacious rooms, all facilities we needed was there. All the family was very happy to stay. The hotel is really suitable for family or group stays. Friendly staff at the reception. Will stay again.

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jolitele007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayCity, Guest Relations Manager at Staycity Aparthotels Liverpool - Duke Street, responded to this reviewResponded 2 weeks ago

Dear Jolitele007

I'm delighted to see such a glowing endorsement for our property. A clear indication that you have enjoyed your time with us. Thank you.

We look forward to seeing you again soon.

With thanks and kind regards
Rebecca O'Callaghan
Guest Service Manager

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Reviewed 3 weeks ago

Great apartment, clean and really comfortable. Brilliant kitchen, very well-equipped. Wonderful staff. Perfect location, we walked everywhere. We'd happily come again if back in Liverpool! Plus they upgraded us to a two bedroom apartment - bonus!

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jo W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayCity, Guest Relations Manager at Staycity Aparthotels Liverpool - Duke Street, responded to this reviewResponded 2 weeks ago

Dear Jo W

Many thanks for sharing your recent feedback.

Delighted to see that you have enjoyed your time with us and look forward to welcoming you back next time.

With thanks and kind regards
Rebecca O’Callaghan
Guest Service Manager

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Reviewed 3 weeks ago

We stayed for a girly night out in Liverpool. The location is perfect and very central. It’s only a 5 minute walk to the shops. There are lots of lovely restaurants near by. I highly recommend Lunya Tapas! We had a one bedroom apartment with twin beds and a sofa bed. This suited the 3 of us perfectly. The staff were very pleasant and efficient and checked us in and out nice and quickly. We stayed in room 9 which was lovely and quiet, however this room does back onto a construction site. There was no noise as we stopped Saturday night so no one was working. Our room had a balcony which was great, I don’t think that all the rooms have one so worth checking when booking. Tea, coffee, milk, dish cloth, towels, 1 x dishwasher tablet and fairy liquid is included. Sheets, duvet and pillows for the sofa beds are stored in the wardrobes in packs. Everything was lovely and clean in the apartment and everything work perfectly. We had a fantastic stay and will definitely return.

Date of stay: September 2019
Trip type: Traveled with friends
Thank HelenIbbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayCity, Guest Relations Manager at Staycity Aparthotels Liverpool - Duke Street, responded to this reviewResponded 2 weeks ago

Dear Helenibbo


I am delighted to read that you have the best time! It's great that you noticed our high cleanliness standards which we have here at the Hotel. I shall definitely pass your comments over to the Housekeeping team, they will be delighted to read your comments.

We really appreciate your feedback and would love for you to join us again in the future.

Kindest Regards
Rebecca O'Callaghan
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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