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“Large rooms with kichenettes”

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Staybridge Suites Liverpool
Ranked #3 of 98 Hotels in Liverpool
Certificate of Excellence
Reviewed June 26, 2013

We stayed one night in this apartment style hotel. The hotel is near the Mercy River and the Albert Dock. It is fairly quiet in the night. We were in Ireland the night before. We crossed from Dublin to Holyhead in the ferry and drove to Liverpool. Unfortunately, we had only one night in this hotel. That gave us little time to explore the area.
The hotel rooms are fairly big and more like apartments. There is a small kitchenette which allows you to do your own cooking though we did not use it. We had free breakfast and WiFi included in the price. They had facilities for undercover parking, but we had to pay for parking. We could see the difference in attitudes coming from Ireland. In Ireland, we were spoilt by the excellent service of hotel staff. In England the staff are more casual and at times indifferent. They assume you are familiar with the area. They do not volunteer information. You have to ask them to extract information.

Once you get used to their ways, it becomes easier to deal with them. The first time we got into the lift and pressed the correct floor, the lift did not move. We waited and another person got into the lift. We saw him inserting his room key card into a slot in the lift. We realised why the lift did not move when we pressed the button. You have to insert your card before pressing the button. It may be that I did not listen to the receptionist when she explained things or she assumed we knew how the lift works.
The rooms are clean and well maintained. Beds are very comfortable. There is an area near the reception where you can sit and relax. The breakfast is good. English breakfast was a welcome change after having Irish breakfast for nearly twelve days. If you want to cook your own food and stay for a week, this is a good place. But parking for one week will cost you a packet.

  • Stayed: June 2013, traveled as a couple
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Thank AndrewFernando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,130 - 1,136 of 1,875 reviews

Reviewed June 24, 2013

Myself with a group of 6 friends stayed here a couple of weeks ago for the weekend. On arriving I could see the receptionist's face looking like she was not expecting us - it was about 10.30pm! When I showed her the booking she said it had been cancelled in January - the following day after I booked it!! I had not read the booking conditions properly and you have to confirm the booking within 24 hours!! As you can imagine I was mortified and there was 7 of us without hotel rooms for the weekend!! The receptionist DANI was excellent and was able to accommodate us for the weekend - even though we had to pay a more expensive rate - but that was OK. After this initial hiccup I can't praise this hotel enough! Excellent rooms, fantastic breakfast and very good location. If you intend booking through the Hotel website PLEASE remember to confirm within 24hours. However none of this spoilt our fabulous weekend in Liverpool

  • Stayed: June 2013, traveled with friends
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Thank leone2107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayGM, Guest Relations Manager at Staybridge Suites Liverpool, responded to this reviewResponded July 15, 2013

Thank you leone2107 for taking time out to leave us a lovely review we really do appreciate it.

I was happy to read that we were able to accommodate you and your party and that you enjoyed your suites and your weekend here in Liverpool.

Dani would also like to share her thanks for the special mention.

We will look forward to welcoming you back to Staybridge Liverpool in the near future.

Kind Regards
Kirsten
Guest Service Manager

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Reviewed June 24, 2013

Located close to Liverpool One and next to the Echo Arena, pretty basic but complementary and breakfast including hot buffet, room quality excellent. All rooms are suites so have a kind of kitchenette and you could buy ready meals at reception. In room movie hire was not prohibitively expensive but it would have been nice to get access to proper room service, would hapily stay again though for the right price.

Room Tip: We didn't experience any noise on the Echo side but had to be moved after a plumbing issue to th...
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  • Stayed: October 2012, traveled as a couple
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Thank Brodasaurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayGM, Guest Relations Manager at Staybridge Suites Liverpool, responded to this reviewResponded June 26, 2013

Thank you Brodasaurus we really appreciate you taking time out to leave us a review.

We will look forward to welcoming you back in the near future.

Kind Regards
Kirsten
Guest Service Manager

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Reviewed June 22, 2013

I stayed there for a week whilst attending a conference at the Arena. The rooms were well equipped and stylish. The beds were really comfy, it was really quiet which meant a good nights sleep was guaranteed every night. The staff were so friendly ad helpful. The complimentary wine and cheese was a lovely touch. Will definitely go back again.

  • Stayed: June 2013, traveled on business
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Thank Carrie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayGM, Guest Relations Manager at Staybridge Suites Liverpool, responded to this reviewResponded June 26, 2013

Hi Carrie P Thank you so much for taking time out to write such a wonderful review about us at Staybridge Suites Liverpool.

We here at the Staybridge Suites take great pride in the product that we are able to offer, and the customer service that we are able to provide to each and every one of our guests.

We will look forward to welcoming you back in the near future.

Kind Regards
Kirsten
Guest Service Manager

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Reviewed June 22, 2013

Getting ready to book out after a week at unison conference, tired but what helped so much was this hotel , stunning view over Albert dock, room so homely and comfy. What really made my stay top notch is the staff, the reception team with real smiles and hellos and knowledge were superb. And the folks who look after us when having breakfast, there care and genuine warmth is superb. If coming to Liverpool there is only one hotel to staybridge in. Mark

Room Tip: Ask for a room over Albert dock
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  • Stayed: June 2013, traveled on business
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Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayGM, Guest Relations Manager at Staybridge Suites Liverpool, responded to this reviewResponded June 26, 2013

Hi Mark B, Thank you for leaving us a lovely review.

Its always great hearing that our guests loved our hotel and that they enjoyed their stay. it was also great to hear that our Team were friendly and helpful.

We we look forward to Welcoming you back soon.

Kind Regards
Kirsten
Guest Service Manager

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Reviewed June 21, 2013

First time at a Staybridge Suites branded hotel but very impressed with this one. We stayed for two nights and were lucky enough to find it coincided with the Liverpool Waterfront Gala (which was not planned). The suites were modern, comfortable and although we didn't use the kitchen facilities (except the kettle of course) they were well equipped. The staff were very welcoming and helpful and the location was excellent. Despite being right on the doorstep of The Albert Dock and the Echo Arena it was extremely quiet. Breakfast was varied and plentiful to suit all tastes. Would definitely recommend and will stay again. Will also be looking at other Staybridge Suites when away for a weekend.

  • Stayed: June 2013, traveled as a couple
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Thank Trevor H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayGM, Guest Relations Manager at Staybridge Suites Liverpool, responded to this reviewResponded June 26, 2013

Thank you Trevor H for taking time out to leave Staybridge Liverpool a review,

We were so pleased to hear that you enjoyed our location and that you found our suites comfortable.

We will look forward to welcoming you back in the near future.

Kind Regards
Kirsten
Guest Service Manager

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Reviewed June 18, 2013

stayed here overnight. excellent location. central but must be the quietest place i have stayed in. well equipped and very clean.breakfast was complimentary- although not a huge selection , was adequate and better than cooking yourself!!! very friendly, helpful staff.

  • Stayed: May 2013, traveled with friends
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1  Thank a_rogers108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayGM, Guest Relations Manager at Staybridge Suites Liverpool, responded to this reviewResponded June 26, 2013

Thank you a_rogers108 for taking time out to leave us a review,

We were so happy to hear that you enjoyed your time with us.

We will look forward to welcoming you back in the near future.

Kind Regards
Kirsten
Guest Service MAnager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Liverpool

Address: 21 Keel Wharf, Liverpool L3 4FN, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Liverpool
#1 Romantic Hotel in Liverpool
#2 Business Hotel in Liverpool
#4 Family Hotel in Liverpool
Price Range: $96 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Staybridge Suites Liverpool 4*
Number of rooms: 132
Official Description (provided by the hotel):
Staybridge Suites is an all-suite, non-smoking, extended-stay hotel that caters to guests looking for just one night, one week or longer. Whether relocating to the area, on a project, in training, or in need of a Serviced Apartment Staybridge Suites Liverpool is the ideal place to stay for temporary housing. Staybridge Suites, Liverpool is located on the famous Kings Waterfront, opposite the ECHO Arena, BT Convention Centre and Albert Docks, the largest collection of Grade 1 listed buildings in the UK, also home to The Beatles Story, Tate Liverpool and Maritime Museum. To compliment this, just a 10 minute walk is the newly opened Liverpool One boasting 42 acres of shopping and leisure. Staybridge Suites offer 2 types of suites: Studio and One-Bedroom, Most Suites have a River View. All suites are furnished; containing a fully equipped kitchen, living room area, work space, FLAT SCREEN TV with cable/movies, and FREE Wi-Fi Internet. Hotel amenities include 24-hr service, complimentary breakfast and evening receptions (Mon-Thurs), newspaper, business center, fitness room, Priority Club Rewards and free guest laundry. ... more   less 
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Also Known As:
Staybridge Hotel Liverpool
Liverpool Staybridge Suites

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