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All reviews without windows city centre short stay tea coffee facilities stayed here for nights hen weekend staff were really friendly hotel room bed was comfortable excellent value for money checking in lime street station albert dock tv dryer philharmonic hens
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Reviewed May 22, 2019

Booking was cancelled without any explanation. Non-refundable train tickets already purchased and there are no longer any affordable options left in Liverpool. Absolute joke! Thanks very much for the kind consideration Cocoon...

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank mmattku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2019

We stayed at Cocoon during a recent weekend in Liverpool. It's a brilliantly-located hotel within 15-20 minutes walk of Lime Street Station, the Docks and the Cavern Quarter, and the area close to the hotel was crammed full of bars and restaurants. Though our bedroom was in the basement it was comfortable and clean and the lack of windows really wasn't an issue. We couldn't get a phone signal but the wifi worked in the room which made up for that.

There were only a couple of issues. Our door lock seemed not to work at times and we needed a few attempts to lock and unlock our door. The reception staff came and changed the batteries but it didn't help, though it may have been we needed to push or pull the door slightly first as it seemed to work OK the last time we went in.

The other problem was the air-conditioning ceiling blower in our room which couldn't be turned off and made the room a bit chilly. There was a heater to counteract that but using it felt a bit energy-wasting. There was also a blue light in the room which meant it wasn't pitch dark but that didn't stop us sleeping.

The staff were friendly and helpful and we'd probably stay here again, though sorting out the air-con would definitely be a bonus.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Fritzromanov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2019

If you are planning a visit to Liverpool, I highly recommend this small, well run hotel. It is not a fancy place, but it is perfect if you can't or do not want to have your hotel room eat up all of your travel budget. The management is top notch and the staff friendly and helpful. The location is ideal- the building is tucked between several major thoroughfares and a short walk in any direction brings you to places to dine and shop, theaters, and historic sights. I stayed for 6 nights recently and hope to return next year. My room was perfect - lots of coffee and tea, great television and the rain-head shower invigorating! Yes , you do have to trot up stairs to check on the weather, but I thought that was fun! And if you need extra coffee or towels, just ask!
Do give the International Inn Cocoon Pod a try if you will be in Liverpool, it is really nice!

Date of stay: April 2019
  • Trip type: Traveled solo
    • Value
    • Cleanliness
    • Service
Thank Janis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheInternationalInn, Manager at COCOON @ the International Inn, responded to this reviewResponded June 12, 2019

Thank you so much for taking the time to leave us this lovely review, we hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2019

Great value, clean comfortable, well appointed room. Unusual experience going downstairs to sleep in a room without windows, but at £32.00 per night can't be beaten. Good shower, comfortable bed, wifi tea and coffee what is not to like.

Date of stay: March 2019
  • Trip type: Traveled solo
    • Value
    • Cleanliness
    • Service
Thank c0linth0mps0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheInternationalInn, Manager at COCOON @ the International Inn, responded to this reviewResponded June 12, 2019

Thank you for your lovely review, we hope to see you again soon!

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Reviewed April 8, 2019 via mobile

We stayed for 4 nights, staff were really friendly and helpful. Perfect place for a short break because location. Rooms clean and tidy also nice a quiet with real comfortable beds. Would recommend especially at the price.

Date of stay: April 2019
Trip type: Traveled with friends
1  Thank theasianeric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheInternationalInn, Manager at COCOON @ the International Inn, responded to this reviewResponded April 9, 2019

Thank you so much for your lovely review, we are glad you enjoyed your stay and hope to see you again soon!

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