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All reviews without windows city centre short stay tea coffee facilities stayed here for nights hen weekend staff were really friendly hotel room bed was comfortable excellent value for money checking in lime street station albert dock tv dryer philharmonic hens
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Reviewed April 24, 2019

If you are planning a visit to Liverpool, I highly recommend this small, well run hotel. It is not a fancy place, but it is perfect if you can't or do not want to have your hotel room eat up all of your travel budget. The management is top notch and the staff friendly and helpful. The location is ideal- the building is tucked between several major thoroughfares and a short walk in any direction brings you to places to dine and shop, theaters, and historic sights. I stayed for 6 nights recently and hope to return next year. My room was perfect - lots of coffee and tea, great television and the rain-head shower invigorating! Yes , you do have to trot up stairs to check on the weather, but I thought that was fun! And if you need extra coffee or towels, just ask!
Do give the International Inn Cocoon Pod a try if you will be in Liverpool, it is really nice!

Date of stay: April 2019
  • Trip type: Traveled solo
    • Value
    • Cleanliness
    • Service
Thank Janis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheInternationalInn, Manager at COCOON @ the International Inn, responded to this reviewResponded 5 weeks ago

Thank you so much for taking the time to leave us this lovely review, we hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2019

Great value, clean comfortable, well appointed room. Unusual experience going downstairs to sleep in a room without windows, but at £32.00 per night can't be beaten. Good shower, comfortable bed, wifi tea and coffee what is not to like.

Date of stay: March 2019
  • Trip type: Traveled solo
    • Value
    • Cleanliness
    • Service
Thank c0linth0mps0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheInternationalInn, Manager at COCOON @ the International Inn, responded to this reviewResponded 5 weeks ago

Thank you for your lovely review, we hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2019 via mobile

We stayed for 4 nights, staff were really friendly and helpful. Perfect place for a short break because location. Rooms clean and tidy also nice a quiet with real comfortable beds. Would recommend especially at the price.

Date of stay: April 2019
Trip type: Traveled with friends
1  Thank theasianeric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheInternationalInn, Manager at COCOON @ the International Inn, responded to this reviewResponded April 9, 2019

Thank you so much for your lovely review, we are glad you enjoyed your stay and hope to see you again soon!

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Reviewed April 2, 2019 via mobile

Apartment was ideal for what we wanted, clean, tidy and no frills. We finally got to the apt. after meeting the most unhelpful and obnoxious staff I have ever met. Good location for everything and had a great time. Only downside like I said are the staff.. So because of this we've booked somewhere else to stay for our return trip.

Date of stay: March 2019
Trip type: Traveled as a couple
Thank grimmy6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheInternationalInn, Manager at COCOON @ the International Inn, responded to this reviewResponded April 9, 2019

Hi
Thank you for your review, and we are glad you enjoyed your apartment. We are sorry you found us unhelpful, however I would just like to clarify the situation for anyone reading your review. You made 2 bookings by mistake, and only realised on check in. As a business we have a cancellation policy, as do all hotels around the world. Therefore we have a cancellation cost which you had to pay, but you also had to first cancel the booking. As you didn't book direct with us, but with a 3rd party agent, we had no choice but to refer you back to them as that's who we pay commission to. As you can see from other reviews, our staff are 1st class.
Regards
Danielle
Manager

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Reviewed March 17, 2019 via mobile

The location is great, the rooms are underground without windows, but it’s not a problem considering the price and the atmosphere is nice.
The bathroom is nice especially the water pressure in the shower.

However, the phone signal and WiFi access is lacking is some rooms, you have to go to the corridor to access them, it is not the most convenient.

Date of stay: March 2019
Trip type: Traveled as a couple
Thank lizzyka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheInternationalInn, Manager at COCOON @ the International Inn, responded to this reviewResponded March 19, 2019

Hi

Thank you for your review! We are glad you enjoyed your stay, please be assured we are working on the wifi and phone signal issues.

Kind regards

Danielle
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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