Oh dear - exquisite food overshadowed by appalling management decisions. Yes the food here was everything we had been lead to expect but maybe we should have paid more attention to what was said (or unsaid) The e-mail confirming our New Year meal told us that the live jazz band would "play until the late hours" and technically they did ie finishing at 11.40pm but this is NOT what you expect at a New Year function. The day before we had popped into the hotel to confirm our booking and we asked the manager on duty "what time things started to pack up on NYE?" - just so that we knew when to book a taxi. Again we should have picked up on his reply "Oh it's over pretty quickly after midnight" - and it certainly was. I've never paid for a meal on NYE where Auld Lang Syne hasn't been played and inevitably this overshadowed anything that had been good about the meal. Add to this the cynical refusal to turn on the air conditioning (I thought keeping somewhere uncomfortably hot was the preserve of seedy bars and night clubs to force the punters to drink more)
So - whilst the food would get an unquestionable 5 rating the whole experience was VERY, VERY poor making this our worst ever New Years "Celebration" and an atrocious start to 2013. The Reform needs to reform its ideas.
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