Greeted warmly by reception and my Gold Card status was recognised. Room was as we expect from HIE, clean, efficient and all we need for a budget stay. The only 'problem' I would like to mention is the fact that there were only two staff members on duty at breakfast. As far as I could see there were over 200 covers and the staff were working incredibly hard to keep up but it was an impossible task. Sadly some guests took advantage of this and when the staff were running around madly trying to clear tables to reduce the queue (doing an EXCELLENT job) some very disrespectful people were 'stealing' all the food they possibly could. One table of 3 youths took around 20 pastries, 30 sausages, an entire loaf of bread, the entire pan of egg and much more... Food was being secreted in bags and in pockets and then taken back to rooms (where it was clear there were up to 5 or 6 people staying in one room, but that is another issue!). Nothing was done about the behaviour of these guests as the staff were too busy. The result was longer queues as those in line had to wait for food to be replenished. I understand it is difficult to police people when a buffet service is offered but having a few more staff on duty would have enabled better monitoring of the guests. We mentioned to the front desk how well the staff had tried to keep up and they agreed that it was hard work for them.
The reception lounge area was very cold as the doors were open causing a very low temperature around the TV watching areas.
Was not a great night sleep as there were no extra pillows in the room (ours were very soft and offered little neck support) and the beds are rather small (perhaps I am just used to my big bed at home?!). I know I could have called for more pillows and did not, so perhaps this is not a valid complaint... but it would have been nice to have some extras available.
Otherwise a great place to stay when in the area, free parking (thank you!) and easily accessible.
- Official Description (provided by the hotel):
- Holiday Inn Express Leicester City is ideally located, adjacent to the Leicester City Football Club, King Power Stadium and Conference Centre. At the hotel, we offer 110 well appointed en-suite rooms with shower, satellite TV, direct dial telephone, hair dryer and comfort cooling, the hotel also has a bar area, lounge and dining area.The hotel has easy access to the A5460, M1, M69, and M6 motorways and is within driving distance of East Midlands Airport, Birmingham International Airport, Nottingham, Birmingham , Derby, Silverstone and Northampton, The National Space Centre, Donnington Park Race Way, Malory Race Way, Leicester Cricket Ground and Leicester Horse Racing to name but a few. Within minutes you can be surrounded by the beautiful countryside of Leicestershire and surrounding counties, with places of interest such as, Rockingham Castle, Belvoir Castle, Oakham Castle, Burghley House and Warwick Castle. For the more adventurous there is Rutland Water with it's wildlife, cycling tracks, Water Sports and purpose made paths for walking.The Express by Holiday Inn Leicester Walker Stadium also makes an ideal base if you are visiting the historic city cathedral, with a host of traditional shops to choose from. Also boasting the Shires Shopping Centre and Fosse Retail Park within 3m. The nightlife of Leicester City Centre is within minutes of the hotel. ... more less
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- Also Known As:
- Holiday Inn Express Leicester Walkers Stadium Hotel Leicester
- Holiday Inn Leicester
- Leicester Holiday Inn