The hotel was lovely,clean and newly decorated. However at around 2 in the morning the fire alarm went off which while I realise this was not their fault thay handled it VERY poorly. We waited outside for around 10-15minutes and nobody came to inform us that it was a false alarm but we overheard another guest saying he had said it off accidentally so returned to our rooms. around an hour and a half later it was still going off intermitently so we called hotel reception who were very rude and didnt help at all. When we checked out in the morning we mentioned this to the manager on reception who simply said 'how do you think I feel I was up all night to...'. While I realsie the alarm was not their fault they could have firstly informed us there wasnt ann actual fire and then at the least apolised in the morning.
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- Also Known As:
- Mill On The Soar Hotel Leicester
- Mill On The Soar Leicester