Beautiful period building and lovely when you walk into lobby but rooms need a major overhaul. First room was so small we couldn't breathe and it had steps up to a tiny en suite, window barely opened and looked out on some kind of shed. We complained and were moved by a very nice girl. Second room bigger and nicer view but was still very dated. I travel a lot and definitely don't feel these rooms earn a four star status. I have family in Leicester and visit a lot as do a lot of my family but I certainly would be embarrassed to recommend this hotel to them.
- Official Description (provided by the hotel):
- Choose Mercure Leicester The Grand Hotel, where Victorian charm meets modern comfort in Leicester city centre. Enjoy a fabulous meal at Marco's New York Italian, our onsite restaurant by prestigious celebrity chef Marco Pierre White, or relax in the bar and lounge and catch up with friends over a cocktail or two. ... more less
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- Also Known As:
- Mercure Leicester Hotel Leicester
- Ramada Leicester
- Leicester Ramada