Booked 2 rooms for a friends wedding at the Athena so the hotel was a perfect location- not even a 5 min walk away- check in was quick but staff seemed disinterested- we booked using O2 priority moments and there was a note on our booking which we had an email copy of to say we could get a free upgrade or if none available a free bottle of wine- this was not mentioned- had to ask- was told no upgrade which is fine as busy sat night- free wine was delivered to room but was pretty awful- house cheap merlot.
The room itself was small but clean- freezing cold and very looking- the is tiles on the bathroom ceiling and have water stains all over which looks a mess- shower a trickle that took ages to wash hair- hot tap on sink spurts out- must have an airlock or something- generally dated room that needs a bit of tlc-
Bed a little soft for my liking and duvet a little thin given it is winter and room so cold even with rad on full blast-
Had a night cap in bar- there was no staff at bar at 11.15pm so asked reception if bar was open- was told yes- then some bloke- looked a bit like security said that there was a change in shift so just wait and should be only a minute- a lot more friendlier and helpful than reception!
Didn't have breakfast so can't comment
Check out again was fast and a different reception girl noticed we didn't get room upgrade so said we didn't need to pay for parking- this was a really nice gesture
All in all hotel was a bargain at £50 a
Night- clean and good location just needs a bit more heating in rooms and a little tlc- but as we were literally just sleeping there then was adequate for what we needed
- Official Description (provided by the hotel):
- Choose Mercure Leicester The Grand Hotel, where Victorian charm meets modern comfort in Leicester city centre. Enjoy a fabulous meal at Marco's New York Italian, our onsite restaurant by prestigious celebrity chef Marco Pierre White, or relax in the bar and lounge and catch up with friends over a cocktail or two. ... more less
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- Also Known As:
- Mercure Leicester Hotel Leicester
- Ramada Leicester
- Leicester Ramada