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Ramada Encore Leicester City Centre
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Reviews (654)
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Reviewed April 14, 2012

I recently stayed at the Ramada encore hotel and i found it a pleasant place to stay. The staff were polite and very professional with their jobs. The hotel was clean and looked after nicely. The food was displayed nicely and their was a great variety of foods to eat. The beds are really comfy and their was nothing to fault in the bedrooms as they were well looked after and everything was in working and clean condition. The hotel is really practical to stay at as it is near by to everything (town center, restaurants, theatre ) I would defiantly stay here again and i recommend it. :)

Room Tip: if you have any queries then ask the staff as they are lovely and they help you out, also choose a room with a sofa bed (so comfy)
  • Stayed: April 2012, traveled with friends
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1  Thank anjaa s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henrik J, General Manager at Ramada Encore Leicester City Centre, responded to this reviewResponded April 16, 2012

Dear Guest

Thank you very much for taking the time to review the Hotel following your recent stay with us. This is particularly useful as we have only recently opened the Hotel.

I was very pleased to learn that my staff looked after you so well and that you were impressed with our bedrooms and Restaurant. I particularly liked your comments regarding the Sofa Beds.

I hope that we will have the opportunity of offering you pur Hospitality again in the very near future.

Yours sincerely
Henrik Jespersen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2012

I stayed at the Ramada Encore for one night, after seeing a production at the nearby Curve Theatre. I was very happy with the hotel: very modern and clean and in an excellent location. The staff were friendly and polite. I did not eat any food there, so cannot comment on that aspect of the hotel. As the price of two full price tickets for the show and the hotel was actually cheaper than buying just the two theatre tickets for many shows in London, I thought the whole weekend was very reasonable! There's not a huge amount to do in Leicester, but the local museums are good and there are some fabulous curry houses! I'd certainly stay at the hotel again.

  • Stayed: April 2012, traveled as a couple
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1  Thank JLondonLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henrik J, General Manager at Ramada Encore Leicester City Centre, responded to this reviewResponded April 11, 2012

Dear Guest

Thank you for taking the time to write a review of our Hotel following your recent stay with us earlier this month. Feedback such as yours is particularly useful as we have only recently opened and need to listen carefully to the comments and observations we are given.

I am very pleased that you liked our hotel and that you would be happy to stay again. Please keep an eye on our our web site and that of Curve Theatre as we work closely together and will certainly have some other joint offers in the future.

Thank you once again for your feedback.

Sincerely
Henrik Jespersen

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Reviewed April 5, 2012

Location - good, only a few minutes walk to the main shopping areas with plenty of places to eat.
Arrival - my girlfriend and I were made to feel very welcome with polite, friendly and efficient staff. As we requested, they changed our room from the 2nd floor to 7th (top), to avoid be as far away from potential noise, and we didn't really notice any.
Room - we stayed in a standard double room, it was an average size, clean and at a comfortable temperature. There was a TV with Freeview, desk, chair, lamp, phone, tea/coffee tray with biscuits and a sofa. There was an open rail on the wall with a few hangars and storage below, opposite this was a full length mirror. The curtains were dark enough and the windows kept out the noise.
They have free wifi which was useful and it worked well.
The bed has a deep mattress and was comfortable, with bedside table, plugs and light either side. We had a good few hours sleep (having been out late) and heard no significant amount of noise from outside or other rooms.
The wet-room had a walk in shower, which was powerful enough and responsive to adjustments, a large sink and mirror with shower gel, soaps, tissues and hand cream. The towels were clean and in good condition.
Breakfast - was included in our rate was a self serve area and quite an impressive spread, with everything still topped up with just a few minutes of breakfast finishing. When they were closing the staff came over and asked if we wanted anything else. There was a range of cereals, pastries, yoghurt, toast and spreads, and cooked breakfast such as hash brown, beans, bacon, sausage and egg.
Check out - we didn't get to use the fast check out as there had been a query about the rate for the room, this was quickly corrected and very politely so too.

Room Tip: Floors on the top floor 7 may have less noise. We stayed in 703, which you can see from the pictures.
  • Stayed: March 2012, traveled as a couple
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1  Thank KlickingKarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henrik J, General Manager at Ramada Encore Leicester City Centre, responded to this reviewResponded April 11, 2012

Dear Guest

Thank you for taking the time to write a review of our Hotel following your recent stay with us. Feedback such as yours is particularly useful as we have only recently opened and need to listen carefully to the comments and observations we are given.

I am very pleased that you liked our hotel and would like to thank you for the very thorough review.

Thank you once again for your feedback and I hope we will be offering you our Hospitality again very soon.

Sincerely
Henrik Jespersen

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Reviewed April 4, 2012

nic e rooms bed was so comfortable but the breakfast was cold

  • Stayed: March 2012, traveled as a couple
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Thank suzanne s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henrik J, General Manager at Ramada Encore Leicester City Centre, responded to this reviewResponded April 11, 2012

Dear Guest

Thank you for taking the time to write a review of our Hotel following your recent stay in March. Feedback such as yours is particularly useful as we have only recently opened and need to listen carefully to the comments and observations we are given.

I am very pleased that you liked our hotel although sorry to learn that your breakfast was cold. Please be assured that this will be monitored vigourously over the coming weeks until we are happy that it is no longer an issue.

Thank you once again for your feedback.

Sincerely
Henrik Jespersen

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Reviewed April 2, 2012

We popped into their cafe one morning a few weeks ago for a coffee and was informed that we were their very first customers as they had only opened for business about half an hour beforehand.

Stayed for one night this week and descovered that they had nice rooms and fittings. The bed was especially comfortable, but I only managed to get a couple of hours sleep because of the noisy neighbours in the next room.

I reckon party time for the young is the norm in this area as it's location is next to the lively entertainment such as Curve Theatre. There must have been an Indian wedding accross the road from there as I also heard the beating of drums in celebration.

Room Tip: This place attracts the young and noise can be expected. Request a high and quiet room.
  • Stayed: April 2012, traveled solo
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Thank Meldrew69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henrik J, General Manager at Ramada Encore Leicester City Centre, responded to this reviewResponded April 3, 2012

Dear Guest

Thank you very much for taking the time to complete a review of the hotel following your recent stay with us. This feedback is particularly useful to us as we have only recently opened as you are aware.

I am so glad that you decided to book into the hotel having used our HUB for refreshments in the past, in fact on our opening day and am equally glad that you liked the Hotel and enjoyed your stay.

Unfortunately being in the CIty Centre, you do sometimes hear the activity taking place on the streets. Although this is generally not a problem and most noise is muffled when in the rooms, if you are a particulrly light sleeper, your suggestion for a high floor is valid and can help.

I hope we will have the oportunity of offering you our hospitality again in the very near future.

Sincerley

Henrik Jespersen

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