We went to the Cafe Rouge the other evening with high expectations - but it was a disater. OK, the chef had an accident and was absent - but the rest of the staff were runnibg about like headless chickens, with no one in apparent charge. The place was not very busy, yet it took a full thirty minutes for our starters to be served, and an hour and twenty minutes for the main course to appear, with a further delay for the sweet. Explanations were hard to come by, and the food was bland. To add to this, the bill was incorrect and had to be corrected, Things go wrong, I appreciate - but where was the leadership, and was there any contingency plan? The only redeeming feature of an unpleasant experience was that we had plenty of time to people-watch through the open windows.
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