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“Sunday Lunch £12.95”
3 of 5 bubbles Review of Blaby Hotel

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Blaby Hotel
Ranked #33 of 41 Hotels in Leicester
Leicester
Level Contributor
182 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
“Sunday Lunch £12.95”
3 of 5 bubbles Reviewed August 5, 2012

Its true you get what you pay for.

The kitchen are obviously trying hard to increase the standard of food served. I had sunday lunch with 2 guests and the 3 course Sunday Lunch menu for £12.95 was ok. I would say that the toast for the pate should be crisp or warm or ideally both. The soggy cold toast we were served could have been left over from breakfast. But that apart the soup and pate were nice. For mains we had the roast beef which was delicious and cooked just right. The yorkshire puddings apparently were a bit dry and we should perhaps have asked for a bit more gravy to moisten them. The slow roast pork was nice as was the crackling and apple slices served with it Apple crumble and Chocolate tart desserts again were nice. Effort had been taken in the presentation of the food and I hope that moving forward the efforts being made to improve the standard will continue and the restaurant will again become the venue of choice in the area for that 'Special' meal.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Lian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrookWestfieldHouse, Manager at Blaby Hotel, responded to this review, August 8, 2012
Thank you for your positive review of your recent Sunday Lunch with us .I am glad that the efforts made by my team to raise both the standard of service and quality of food were appreciated by you and your guests .I will be delighted to pass your comments on to the staff .Please accept my apologies for the soggy toast. We realise that if it is not served immediately it does not remain crisp .In the future we intend to accompany the pate with crisp breads as a “crisper” alternative. I look forward to welcoming you back to the hotel for lunch again very soon.
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170 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Nottingham, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed July 18, 2012

We were bought an Activity Superstore voucher as a gift.
We had the afternoon tea at Brook Westfield House Hotel near Leicester. The hotel staff were very welcoming and showed us in to the restaurant where we were the only customers. We were told that the "chef" was preparing our afternoon tea and were asked which kind of tea we would like. We chose English Breakfast and this arrived in a teapot with cracked lid and chipped milk jug. From the taste of the tea it was obvious these were the cheapest catering teabags. The sandwiches were OK, fresh sliced bread with cheese and tomato, ham and prawn. Then everything went down hill. The scones were of the cheap long life supermarket variety which had been microwaved. These came with a pat of butter, cheap plastic packs of jam and "cream" that was very thin and tasted disgusting. We wondered if it was some sort of cheap imitation cream. Then the cakes. We each got a small slice cheap catering soggy lemon tart and a thin piece of cheap catering chocolate gateaux. We are not natural compainers but when asked if everything was OK we had to tell the truth! The waitress was very apologetic and after speaking to the manager, returned our voucher. Perhaps the "chef" (head defroster and microwaver would be more appropriate) should go somewhere to have a proper cream tea or perhaps it was the best he could do on a budget of about 30p per head.

Stayed July 2012, traveled with family
Helpful?
5 Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
honileycourthotel, General Manager at Blaby Hotel, responded to this review, July 25, 2012
I am sorry that you had a bad experience for afternoon tea at the Brook Westfield House Hotel. I have only recently joined the hotel and I agree the afternoon teas have fallen short of what customers expect. The changes made to the afternoon tea experience is that scones are homemade, selection of sandwiches are what you would expect on an afternoon tea and also the variety of teas available are communicated to the guests. This will hopefully make an afternoon tea at the Westfield House Hotel a pleasent experience. Once agian accept my appologies for sub standard experience you recieved.

Kind regards

Claire Palmer
General Manager
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Travelers are raving about these Leicester hotels

Cockburnspath, United Kingdom
Level Contributor
67 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed June 19, 2012

We did not know what to expect from a hotel in Leicester but we need not have worried. The welcome we got from the manager was second to none. He was very concerned for our comfort and pleasure. We had a very decent sized room and bed and were very comfortable. The food was very good as was the breakfast. Very nice check out too, also by the manager. Highly recommend this hotel.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gabrielle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
honileycourthotel, General Manager at Blaby Hotel, responded to this review, July 25, 2012
Thank you for your review be sure to visit soon

Kind regards

Claire Palmer
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed June 5, 2012

This hotel offered facilites such as indoor swimming pool and gym but the rooms were tired and dated, although clean enough. The staff were very pleasant and helpful but the hotel could do with some modernising to bring it up to date. Blaby itself was a nice area to visit with a good choice of pubs available, the Bakers Arms being my favourite. I would visit this area again but would consider staying elsewhere if an alternative was available.

Room Tip: Hotel is in a good location but needs bringing up to date.
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Scotty774
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
honileycourthotel, General Manager at Blaby Hotel, responded to this review, July 25, 2012
Thank you for your review unfortunatley it sounds as if you may have stayed in one of the few rooms that are still to be updated. If you vist the area again please contact myself directly and will ensure you are put in one of the many refurbed rooms we have. I have also introduced a ongoing maintenance plan to try and keep the hotel looking fresh and modern.

Kind regards

Claire Palmer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
1 review
4 of 5 bubbles Reviewed May 24, 2012

We stayed over for a family wedding, the room was excellent, we had everything we required. The food for the wedding was very good. unfortunately someone has to be served last and there were a few moans about that but on the whole the staff did a good job. The staff seemed to go about organising things so that we the family did not have to stress - to the point of collecting cards and putting them in a safe so the 'happy couple' could enjoy opening them at their leisure. I was told by the staff the hotel had bad reviews that is why I have taken he trouble to post on this site. everybody has off days, we often notice the bad and do not praise the good.

Room Tip: Ask for ground floor if you need it, and if you need two rooms and one in party needs to be downstai...
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  • Stayed May 2012, traveled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank babs d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
honileycourthotel, General Manager at Blaby Hotel, responded to this review, July 25, 2012
Thank you very much for the review we hope to see you soon

Kind regards

Claire Palmer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed May 21, 2012

From the minute we arrived for sunday dinner we knew the visit wasnt going to be pleasant!! The barmaid / waitress was rude and extremely ignorant. Our starters were bought out before we had even sat at the table and we were made to feel like we were in the way of the staff. When the main course was thrown on our table almost an hour later it was cold, bland and looked like something you could get out the microwave!!
Other diners were also complaining and the overall experience was awful. We certainly would not recommend this hotel and think it would benefit from appearing on Gordon Ramsays Kitchen Nightmares!!

  • Stayed May 2012, traveled with family
    • Value
    • Service
Helpful?
1 Thank Dave K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
honileycourthotel, General Manager at Blaby Hotel, responded to this review, July 25, 2012
Thank you for your review as I have recently taken over I would like to inform you that my main aim is to ensure all guests are looked after by a friendly and professional team and the food is to the highest quality. We have recently taken on a new head chef who's food is excellent and we now recieve many good comments.

Once again I am sorry we fell short on service and food standards during your stay and if you are visiting the area agian please contact me at the hotel.

Kind regards

Claire Palmer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed April 27, 2012

We stayed overnight here for a friends wedding, after booking the room and reading previous reviews on here i was lightly concerned; not just for us but for the bride and groom too. With regard to the food, it was of reasonable quality, and te function suite was nice and clean. moving through to the room where the reception was held and the main bar (where the selection of drinks was extremely poor), i can't help but echo previous reviews in so much that the whole place needed decorating.
Or room was at the back of the building and again, although comfortable needed sprucing up. The kingsize bed was 2 singles pushed together and a large piece of wallpaper missing off the wall; the heating was on full whack and we seemed unable to turn it down as it was already on its lowest setting so opened a window. The bathroom again, although as clean as it could be needed the sealant replacing round the bath and the shower was more of a fast dribble.
With regards the staff, although not rude or arrogant, they seemed a little disinterested at times.
This could be a really great hotel if a bit of money was invested in a refit as the leisure club part looks lovely from what i could see.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AndyandDebs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Blaby Hotel

Property: Blaby Hotel
Address: 15 Enderby Road | Blaby, Leicester LE8 4GD, England (Formerly Brook Westfield House Hotel)
Location: United Kingdom > England > Leicestershire > Leicester
Amenities:
Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 41 Hotels in Leicester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Blaby Hotel 3*
Number of rooms: 48
Official Description (provided by the hotel):
In Blaby village, Westfield House offers rooms with free Wi-Fi, a gym, and an indoor pool. Junction 21 of the M1 is a 5-minute drive away. Westfield's leisure facilities include a sauna and a solarium. Westfield House is less than 7 miles from Leicester and there are good local public transport links to the city centre. Local attractions include the National Space Centre, Leicester's sporting arenas and Fosse Park shopping area. Hotel Rooms: 48 ... more   less 
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Also Known As:
Westfield Hotel Leicester

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