Visited on a groupon last week with friends in a group of 4. Waited 20 minutes for a menu, a further 15 minutes for drinks. Paid extra for sides and upgraded steaks. My white wine turned up warm - did ask for ice to cool it but never received it. Food arrived after we'd been at the restaurant for approx 45 minutes and after two enquiries as to how long it would take to arrive. Waitress told us it's not her problem it was busy and that there was no management in the restaurant that evening. Clearly this was our problem so we stopped talking to waiters. Noticed at least two other tables complaining about lack of service too. Ribs arrived looked tired with a gloopy glaze. When the steaks came they were burnt on the outside and not rare on the inside - no point complaining as no management and we were very hungry by then. Salad was limp, potatoes dry. Emailed 1573 to complain about lack of service and no reply yet hence the review.
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