This Premier Inn always offers a good standard of service and is only a short walk to the town centre. Even though it is close to the railway station there is no noise from trains or announcements. Room was very clean and spacious even though it had a double and a single bed in it. Bathroom was clean and plenty of towels.
There are only a few things that could be improved on. We put some used towels outside our door but received no fresh ones. The cleaners said they weren't replaced because we had the "Do Not Disturb" sign on the door but why they couldn't just leave clean ones is beyond me. They also made me feel as though it was my fault that we didn't have fresh towels and were very unfriendly. The second was the service at the bar. Sometimes you could wait up to 10 minutes for someone to appear and when they did they never apologised for you having to wait or offered an explanation. Lastly, when we went down to the bar to watch a local football match on their large screen TV (it was on Sky Sports as you don't get that channel in the rooms) the staff were watching a rerun of The X Factor and seemed annoyed that we asked if the channel could be changed. The attitude of the staff behind the bar was generally poor and it reflects badly on an otherwise good hotel.
- Official Description (provided by the hotel):
- Explore the city of Leicester and the tale of the infamous king at the King Richard III Visitor Centre ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Leicester City Centre Hotel Leicester