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“Cheap stay, outskirts of Leicester”

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Ibis Budget Hotel Leicester
Ranked #21 of 41 Hotels in Leicester
Reviewed February 24, 2013

I got a room for 2 for £30 when they had a sale on. The rooms are clean and have everything you could want in a budget stay, a pod for a shower and a separate pod for the toilet and a tv. The bed is a double bed with a bunk bed build in over the top. Whilst the double bed looked well made the bunk appeared to not have been made, the reception told me this was policy and that they simply put the folded bedding there for customers, although the duvet had a hair on it, reception were apologetic about this.

Main positives
- The staff were all very friendly.
- Clean room, except the duvet.
- Cheap

Main negatives:
- Only one power point in the room and no where near a mirror- girls you won't be able to do your hair.
- Location is on the outskirts of Leicester, a taxi to the city centre costs £10 each way.

  • Stayed: February 2013, traveled with friends
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1  Thank Vet6464
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EtapLeicester, General Manager at Ibis Budget Hotel Leicester, responded to this reviewResponded March 6, 2013

Dear Sir/Madam

Thank you very much for taking the time to provide us with your thoughts about your recent stay with Ibis Budget hotel Leicester.

It was a great pleasure to read your positive feedback in regards to staff being friendly, clean room, value for money. The location is not in city however we have regular bus services to Leicester and also the Park and ride both of which are only 3minutes walk, please do ask reception on your next visit for more details.

I would like to thank you for bringing the problems you experienced to my attention, constructive feedback from our guests is invaluable to us in our constant efforts to assess and improve the services we provide.

Kind Regards

M Solanki
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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355 - 361 of 539 reviews

An Accor traveler
Weston-super-Mare, United Kingdom
2818
Reviewed February 23, 2013

  • Stayed: February 2013, traveled with family
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1  Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
EtapLeicester, General Manager at Ibis Budget Hotel Leicester, responded to this reviewResponded March 6, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed February 21, 2013

A excellent budget hotel with easy access to the center of Leicester. I have stayed at this hotel on numerous occasions and it has always been clean. Not a hotel for a romantic week end away, but fine for a solo business trip.

  • Stayed: February 2013, traveled on business
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2  Thank Michael1979_06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EtapLeicester, General Manager at Ibis Budget Hotel Leicester, responded to this reviewResponded March 6, 2013

Dear Sir/Madam

Thank you very much for taking the time to provide us with your thoughts about your recent stay again at ibis budget Leicester and recommending us.

I'm very pleased that you found the hotel to be in an ideal location for you and consistently finding your room clean on numerous stays with us. I am going to share your comments with all of my team who I am sure will be delighted to learn that their efforts have been appreciated.

We look forward to welcoming you back to Ibis Budget hotel Leicester in the future.

Yours sincerely,

M Solanki
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2013

  • Stayed: February 2013, traveled with family
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1  Thank katrina794
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
EtapLeicester, General Manager at Ibis Budget Hotel Leicester, responded to this reviewResponded March 6, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed February 12, 2013

This is a budget hotel so don't expect 4 star facilities. The facilities provided however exceeded my expectations with the self serve continental breakfast proving to be very good value for money.

The site is well situated to the main roads and motorway and, if required, hot meals and full English breakfast can be obtained from food outlets adjacent to the hotel.

  • Stayed: February 2013, traveled on business
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1  Thank bullet762
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EtapLeicester, General Manager at Ibis Budget Hotel Leicester, responded to this reviewResponded February 13, 2013

Dear Sir/Madam

Thank you very much for taking the time to provide us with your thoughts about your recent stay with Ibis Budget hotel Leicester.

It was a great pleasure to read your positive feedback in regards to finding the hotel to be of very good value for money, whose facilities are simple but adequate but exceeding your expectations with a all you can eat Continental Breakfast which was also good value for money.

I am going to share your comments with all of my team who I am sure will be delighted to learn that their efforts have been truly appreciated. We look forward to welcoming you back to ibis budget Leicester in the future.

Yours sincerely,

M Solanki
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 7, 2013

A few of us stayed at the Ibis on 3 February 2013 on the Saturday evening. Good clean value for money hotel and good staff. Will definitely use this hotel again. We stayed there because we were joining Leicester Morris Men for their annual Ale at Birstall Hall on the Saturday evening and we had driven over from the Preston/Chorley area of Lancashire. Hotel easy to find on the main A6 and there is also a Services area on the same complex.

  • Stayed: February 2013, traveled with friends
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Thank Neil G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EtapLeicester, General Manager at Ibis Budget Hotel Leicester, responded to this reviewResponded February 13, 2013

Dear Sir/Madam

Thank you for taking the time to provide us with your thoughts about your recent stay at Ibis Budget Leicester and also for giving us the maximum ratings of five stars.

It was a pleasure to hear your positive feedback in regards to the hotel being clean, good value for money, good staff and in an ideal location for the Morris Men Ale held in the Birstall Hall nearby annually.

We look forward to welcoming you back to Ibis Budget hotel Leicester in the future.

Yours sincerely,

M Solanki
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 31, 2013

Conveniently located for the M1 north of Leicester, but my stay was disappointing.
The first room I was allocated contained another guest's clothes, the second had a damp towel. The rooms are small and functional, but lack a kettle or basic tea / coffee making equipment, and the TV reception was so poor as to be virtually unviewable.
I initially posted a very negative review but I am happy to report that the manager has contacted me to apologize for the unsatisfactory quality of my stay and offered a full refund.
I am happy to uprate my review from "very poor" to "average", as I think the manager is making an effort to improve standards.

  • Stayed: January 2013, traveled solo
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Thank daktari_on_safari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EtapLeicester, General Manager at Ibis Budget Hotel Leicester, responded to this reviewResponded February 13, 2013

Dear Sir/Madam

Thank you for bringing to my attention the difficulties you encountered during your recent stay at Ibis Budget Leicester.

I’m so sorry that you were disappointed by your experience staying with us at Ibis Budget in Leicester. Obviously we failed to meet our usually high standard of service and quality on this occasion.

I would like to thank you for bringing the problems you experienced to my attention, constructive feedback from our guests is invaluable to us in our constant efforts to assess and improve the services we provide.

Kind Regards

M Solanki
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Budget Hotel Leicester

Address: Leicester North Services | Junction A6/A46, Birstall, Leicester LE4 3BT, England (Formerly Etap Hotel Leicester)
Location: United Kingdom > England > Leicestershire > Leicester
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #21 of 41 Hotels in Leicester
Price Range: $50 - $66 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Budget Hotel Leicester 2*
Number of rooms: 83
Official Description (provided by the hotel):
Ideally located at Leicester North Services off the A6 and A46, just 15 minutes’ drive from the Leicester city centre. Short distance from M1 making it the perfect location for business travellers on the road or visiting the many local business communities. ibis budget Leicester offers 83 modern rooms, including brand new family rooms with double bed and two single sofa beds, 24-hour front desk, free Wi-Fi and free parking at great values rates. The hotel has modern en suite rooms with free Wi-Fi, a flat-screen TV and a work desk. Rooms also feature an air-cooling system. Hairdryers and baby cots are available on request. A continental buffet-style breakfast including hot food options is served each morning and is available at any time from 06:30 to 10:00 on weekdays and from 07:00 to 10:30 on weekends. Hot meals and snack service are available 24/7. ibis budget Leicester is within a 9-minutes’ drive from the National Space Centre and 20 minutes’ drive from East Midlands Airport. The Curve Theatre, King Power Stadium, Leicester Tigers, Leicester Cathedral, the New Walk Museum and Art Gallery are all within a 15-minutes’ drive. The good location also means that the hotel offers easy access to the area's major roads and the M1 motorways. ... more   less 
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