I booked and paid for this hotel in septemember 2010. as soon as we arrived we was met by an overwhelming smell of dogs and not so nice smelling lady who was not very friendly. We was taken to our room which was very small. You could bearly walk around the bed. The room looked tatty and old fashioned, we was really not happy with the room so we went to complain and get a refund. The lady said she would give us it back through the bank. We have still not recieved this, we have emailed and rung and they have 'decided to not give us our money back as we used the room', we was in there for around 15 minutes, hardly used anything. Overall this is one place i will not be returning to and recommend you dont also.