great hotel,very clean nice comfy rooms,friendly staff,food very goodand good location for shops and night life and entertainment very good

My sister and I recently stayed at this hotel for 3 nights during our holiday in Blackpool and I would not hesitate in booking this hotel if we came back to Blackpool. The room was clean and tidy, there were plenty of drawers and cupboards to put all your belongings in, and there was both a shower and a bath, which was good, as I know people who prefer one over the other. There was a housekeeper that came into our room every morning to tidy it up, but she did not move or put away any of our stuff which we were very grateful for, and also replenished the tea and coffee in our room. The view was quite nice as we could see the Blackpool Tower and also the North Pier, but to be honest we weren't too bothered about having a sea view. The food was excellent and we were very impressed by the three course dinners which were of restaurant quality. The waiters were really friendly, and we never waited longer than five minutes for our food. The staff at the reception were also very friendly and helpful and answered all of our queries, whether it was luggage storage or the times of the trams. The entertainment wasn't too bad either, but it didn't really appeal to our age group as I am 21 and my sister is 16; so we ventured out and luckily found a free family entertainment night on the North Pier which was perfect for our age. The only suggestion I would make is to update the televisions so they get freeview, although we didn't exactly come to Blackpool to sit in a hotel room and watch tv.

We have just returned from a 5 day trip with Shearings. We booked last minute, i.e. the week before and only paid £132 each which was ok for the standard of hotel. The rooms were clean but very basic and one of the light fittings over the dressing table was faulty, appeared loose and the light kept going on and off. The meals were ok but sweetcorn and red cabbage with braised steak seemed an odd choice to me lol. My husband had apple crumble one night and it appears the chef mistook the salt cannister for sugar UGH!!! The soups were lovely and the service excellent although I would request that the hotel update its cutlery, the knives and forks were big enough to do a spot of gardening with and i found this most off putting. The evenings entertainment was a bit of a letdown, one decent singer and a young lady who tried a little comedy with some songs, her mother turned up, a lady obviously in her sixties and she sang better than her daughter, perhaps the hotel booked the wrong family member! The week was saved by the coach driver and our trips out to Fleetwood and the lakes and an unexpected excursion for a couple of hours to St Annes on the final morning. All in all we had a decent week but if we had paid the full price of £259 pp we would have been very disappointed. I think the hotel would have to have had some more refurbishment and better entertainment before I stayed there again. Oh, while I remember, the bar prices were ridiculously high.