We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic Hotel!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Crystals on the Prom
Ranked #149 of 864 Blackpool B&B and Inns
Certificate of Excellence
Reviewed May 28, 2014

Stayed for one night over the May bank holiday, was pleasantly surprised how lovely it is! We were welcomed by Mandy and Andy and had our bags carried to our room (number 4). The hotel was clean and comfortable. We had a couple of friends come back for a drink at night and all the staff made us feel incredibly welcome. As a same sex couple this is incredibly important to us. We will never stay anywhere other than Crystals now.

Room Tip: All rooms looked lovely, but room 4 was lovely. You can see the seafront from the window.
See more room tips
  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank squoggz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lucia a, Owner at Crystals on the Prom, responded to this reviewResponded May 29, 2014

Hello you two many thanks for leaving a review here on trip advisor really appreciate it and its always fabulous to hear how much our guests enjoy their stay at the hotel, it was also a pleasure meeting you both and your friends, hope you can make it back soon! Best wishes from us all at Crystals on the prom :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (229)
Traveler rating
Traveler type
Time of year
Language

196 - 202 of 229 reviews

Reviewed May 27, 2014

Just had a wonderful stay at Crystals! Myself and two young boys stayed sun-tues and not only was the hotel perfect in everyway, lovely modern rooms, great attentive service from all staff the weather was awesome too!! The hotel is perfectly placed near central pier, it has a very modern, chic boutique feel and the atmosphere is so welcoming and homely. Nothing is too much trouble, Mandy is the perfect host along with her expert staff. My boys have already asked if they can go back in the summer holidays and we can't wait to visit again!! Thank you for a fabulous experience Mandy, Andy, Kat & Craig xxx

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Cath1606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lucia a, Owner at Crystals on the Prom, responded to this reviewResponded June 3, 2014

My dear Cath thankyou so much for your lovely review, the pleasure was all ours, we thoroughly enjoyed meeting you and the boys and cant wait to see you all again, and hopefully soon! Love from us all at Crystals on the Prom x

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2014 via mobile

This is not your typical Blackpool hotel dive. It has just been newly refurbished to high modern standards. The rooms are small but for the time they are used this does not matter as they are clean and have all the amenities you need. The owner and her staff do everything in their power to help you with your stay in Blackpool and I would not hesitate in stopping here again

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Kayleigh F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lucia a, Owner at Crystals on the Prom, responded to this reviewResponded May 27, 2014

Thankyou for taking the time to leave us a lovely review, we appreciate all feedback it helps us immensely! Next time you come back we must look at the room options as we have a variety available to suit needs, stay duration and pockets! We have our lovely budget rooms, standard rooms and of course our deluxe room/suite, of course each one has its own 'chic' style and the same hi spec fittings and furnishings I personally would expect in any boutique hotel. We hope to hear from you again soon and look forward to having you back at Crystals on the prom :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2014

We arrived just after 2.00pm to be greeted by Andy and Mandy who opened up the secure car park for us just to the side of the hotel, we even had our over night bag carried in for us! Our first impressions were wow, what a lovely clean and modern place. The room was spacious and clean with a really comfortable bed with everything we needed. The bar in the hotel was fabulous, very well stocked and great prices too, but the thing we liked best was the friendly, warm atmosphere in there, we had a great laugh and all the staff made us feel very welcome. It was by far the best night we have ever had in Blackpool and we have had quite a few! The breakfast the next day was served in a stylish dining area and it was freshly cooked and delicious. Thanks to everyone for a brilliant stay in this fantastic hotel we will be back later this year!

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Zena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lucia a, Owner at Crystals on the Prom, responded to this reviewResponded May 27, 2014

Ah thankyou, lovely to hear you felt at home and well looked after. We do hope you will be back soon hugs from us all at Crystals on the Prom :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2014

we stayed here for one night on 24th may 14 in the family room with 4 young children, the room was great with double size bunks for the kids and they loved them , the staff were very accommodating and couldnt do enough ( mandy even dried our clothes after we were caught in a downpour), the hotel was very clean and the room very well presented (as good as you fnd in any top class hotel anywhere) would lke to thank andy,mandy and sam for lookng after us and will definitely be back again,
john ,chantelle and kids , stockport

Room Tip: room 5 if you have kids the bunk beds are brill
See more room tips
  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lucia a, Owner at Crystals on the Prom, responded to this reviewResponded May 27, 2014

Thankyou so much, lovely to meet you and pleased you managed the park eventually! We like to think we are looking after our guests and it is lovely to get feedback that we are doing it right. Hugs to all from us all at Crystals on the prom :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2014

Crystals on the prom is the best hotel I have ever stayed in Blackpool . I can't say enough positive things about this hotel and amazing friendly staff. They are the A Team. They can't do enough for you bringing our drinks to the table asking if everything was ok and more so just so friendly and helpful . We had a great afternoon sat with them in the bar having a drink and a good laugh. The rooms are 1st class beautiful and clean and freshly decorated with a touch of class. The hotel is a short walk from all attractions and we had a beautiful view of the sea. Mandy Andy Kat and the lovely young man who served us our lush breakfast are lovely. We will definitely come back thank you so much for your hospitality all of you xxxx

Room Tip: Our room was compact but it's only to sleep in and we were only there one night if we had been s...
See more room tips
  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Lynn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lucia a, Owner at Crystals on the Prom, responded to this reviewResponded May 27, 2014

We are so pleased you had an enjoyable stay with us and appreciate you taking the time to review our hotel. Pleasure meeting you both and hope you will come back soon :)

Kind regards
All the staff at Crystalsontheprom

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 22, 2014

My husband had booked for us to stay at Crystals for my 30th Birthday. We were greeted on arrival by Mandy and Andy and shown to our room which had a lovely bunch of flowers and bottle of wine waiting for me and a birthday banner. The room was clean and so comfortable. We were made to feel like we were part of the family and Mandy and Andy couldn't do enough for us. Andy recommended a fantastic restaurant for us to go for a meal to and even telephoned and booked us in. We then came back and spent the rest of the night propping up the bar in the hotel with Andy and Mandy. The next day the breakfast was fantastic and we then spent another hour chilling out and watching the world go by in the lounge area that looks out onto the prom. I would definitely recommend this hotel to anyone and will definitely be going back hopefully very soon!! Thank you for making my birthday so special and for making us feel like we have known you for years!! Hope to see you again very soon!

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ley_babe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lucia a, Owner at Crystals on the Prom, responded to this reviewResponded May 24, 2014

Hello you two! Thankyou for the lovely review, we aim to make your stay as enjoyable as possible, and thoroughly enjoyed your company at crystalsontheprom, it truly lifts our spirits to know we are fulfilling a level of service and making good friends along the way, hope you can come back again soon, until then hugs to you both :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Blackpool hotels
0.8 mi away
Travelodge Blackpool South Promenade
0.1 mi away
Glyndale Hotel
Glyndale Hotel
#86 of 864 in Blackpool
214 reviews
1.5 mi away
The Imperial Hotel
The Imperial Hotel
#27 of 73 in Blackpool
3,403 reviews
Show Prices
Show Prices
Show Prices
1.6 mi away
Hilton Blackpool Hotel
Hilton Blackpool Hotel
#36 of 73 in Blackpool
4,304 reviews
1.4 mi away
Best Western Carlton Hotel
Best Western Carlton Hotel
#38 of 73 in Blackpool
563 reviews
0.2 mi away
Fairhaven Hotel
Fairhaven Hotel
#134 of 864 in Blackpool
85 reviews
Show Prices
Show Prices
Show Prices

Been to Crystals on the Prom? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crystals on the Prom

Address: 263 Promenade, Blackpool FY1 6AH, England
Location: United Kingdom > England > Lancashire > Blackpool
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #149 of 864 B&Bs / Inns in Blackpool
Price Range: $90 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crystals on the Prom 3*
Number of rooms: 15
Official Description (provided by the hotel):
Crystals on the Prom is Blackpool's newest boutique accommodation situated on the Golden Mile. We are directly on the sea front with views across the Irish Sea. Having recently undergone a major refurbishment and restoration project, original features have received a lot of TLC to reproduce a building with all the needs of this century but the style befitting of a building of its period. All rooms are completed to the same high standard, from budget to deluxe to suites, so there is something for everyone. All our rooms feature flat screen TVs, complimentary hospitality trays and toiletries. We do have a strict policy of no stag or hen groups. We have a limited number of rooms suited to families these are 2+2 (same room) or 2+2 a double room with twin bedded next door, 2+1 (fold out bed) and 2+ a travel cot, please phone us if you need to discuss any aspect of your booking we are here to help:) all we ask is that during the busy season especially weekends we do advise that if the bar and lounge area is busy some consideration and parental discretion is given to those enjoying some grown up time. We are a Victorian building which does not have wheelchair access or the capacity for a lift. The tower and attractions are just 10 mins to the north with the Pleasure Beach the same distance to the south. We have a tram and bus stop just one minute from our front door with routes to all Blackpool has to offer. FREE PARKING IS AVAILABLE FROM CHECK IN OR IF EARLIER BY PRIOR ARRANGEMENT DIRECTLY WITH THE HOTEL. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Cheap Tickets, Book Direct Rooms and TripOnline SA so you can book your Crystals on the Prom reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing