Firstly this is an Honest recent review of this Hotel, and yes did check that others had reviewed the same place.
Arrived to an ok reception, and had purchased a Wowcher deal for 2 evenings duration, we are regular visitors to blackpool and because our regular place was fully booked and we saw the Wowcher offer we decided from the reviews to purchase the voucher and give the Sandford a go.
WHAT A TERRIBLE MISTAKE, all we can say is that the other guest must of been lucky to stay in a decent room, as with ours was appalling, to what was supposed to be a double occupancy room, with a double bed placed against a wall, placed is polite, cramped is better a word, and the cleanliness, dust thick on the curtains, ceiling fan, and what is most concerning is the thick mould that was on the windows, all photographed,mouldy shower, missing blinds, and when we made our concerns to the manager, the chap said he would let his wife know, nothing further was said or offered, noting we also paid an additional £20 for a weekend stay, without being given a receipt for the payment which is poor.
we would of checked out straight away,but had made arrangements to meet friends for a meal that evening,and having travelled a few hours to get to blackpool in the first place, we walked for many hours to kill time as the less time in the room was for the better.
when we did go back we slept in our clothes, the sheets were Brown and bobbly, the bed was rock hard cheap mattress, the divan base was on show and thread bare,
we checked out before breakfast the following morning, as felt ill my husband is asthmatic and the mould and dust made for an uncomfortable night.
The chap upon us ringing the reception for service, said "your checking out" as though he expected it, if this was my business i would of been devastated that a guest was unhappy upon arrival, never mind check out, when we asked for a receipt for the additional monies paid it was written on a blank piece of paper.
we didn't want to stay for breakfast, as the cleanliness of the bedroom had us questioning the kitchen.
For what should of been a restful weekend, turned out to be a stressful one, we left hurt, and disheartened.
Blackpool has a lot of competition, and has some lovely places to stay, and i am sorry to say that this is not a place i will recommend, or will stay again.
No matter what a guest pays cleanliness, and good customer service is paramount.
The reviews are by regulars that we strongly believe they get the better of the rooms. lucky them.
just don't get a top floor sea view room, as you may just get this one, but hopefully the owners will check on housekeeping prior to a guests arrival to prevent this happening to someone else, and we hope that the supposed genuine response from the chap is that he would adhere to checking the rooms is honoured.
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