I booked this hotel based on the reviews on various websites and couldn't believe this was the same place I'd read about. I'm sure if you had one of the rooms at the front overlooking the sea you may think this hotel was OK. Our room (132) was so far at the back it overlooked the road behind the hotel. You had a "3 mile hike" down a maze of narrow dirty corridors to get there.
On the tea making tray was a crumpled open tea bag that looked like it had been in someones pocket for a month.
Our room was the size of a shoe box. The toilet was crammed in alongside the bath with barely enough room to use it without causing yourself a mischief. There was a towel rail on the wall in front of the washbasin, at shoulder height which meant you had to stand sideways on to use the basin. There was mould between the tiles. The mattress on the bed was so worn you could feel the springs and it bounced like a trampoline.
The linen room and housekeeping staff room was right by us and at 7.30 we were woken by the staff laughing and shouting to one another. The view from our window was a steel staircase right across the middle of the window, and next to the window was the extraction unit from the kitchen, that sounded like a jet engine. Outside our room just to the left was an exit door which was filthy with plaster board around it cracked and hanging off. There was an offensive odour in the corridors that smelt like boiled cabbage.
It was advertised with free WIFI and free parking. When I couldn't get the WIFI to work and phoned reception I was told "the WIFI's rubbish unless you're in reception". This is a 150 room hotel with parking for about 50 cars. When I arrived I was told the car park was full, when I asked where I could park the receptionist shrugged and said "you'll have to park in one of the roads". After driving around for 40 minutes I managed to park 1/2 a mile away.
All the staff seemed overworked and uninterested in the customers. You're paying 1st rate prices for a 3rd rate hotel. The facade at the front looks fine but at the back where we were it's dirty and tired, with cracks and holes in the walls. Looks more in parts, like a seedy squat than a hotel. Worst place I've ever stayed. Inspect where they try and shove you before parting with any money. I paid £198 for two nights I feel totally ripped off.
- Official Description (provided by the hotel):
- Comfortable and pleasantly decorated, 143 bedrooms at the Claremont Hotel in Blackpool offer our guests the privacy and comfort you would expect from a traditional seaside hotelAll with en-suite and some with delightful sea views overlooking Blackpool's promenade and the famous Illuminations, there are a range of sizes sleeping from one to a family of five. In room facilities of these great Blackpool bedrooms include direct dial telephone, colour LCD television, hairdryers and beverage tray whilst irons and boards are available on request.With a swimming pool, sauna and 'kids club' to the sea view Cafe bar and cabaret room the Claremont Hotel makes it the ideal venue for a family holiday. ... more less
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- Also Known As:
- Claremont Hotel Blackpool