Arrived in Blackpool on Thurs 17 April and decided to stay until after the Easter holidays & went to the Tourist Information office wanting to find somewhere to stay for my disabled husband, myself (who is also disabled) and my adult son. The tourist information officers recommended the Beverley on Charnley Road. I'm delighted they did. John and Sharon were most welcoming and offered us a twin room and a single room next door, on the ground floor, both had en-suite with television with freeview and FREE WiFi which was very important to both my son and myself. Included in the price was a Full Traditional English Breakfast, with an excellent range of cereals, orange juice, traditional English Breakfast of quality bacon, sausage, tomato, egg, fried bread and beans; with a selection of either quality branded tomato ketchup or brown sauce; hot toast, pads of butter and a large selection of marmalades and Jams, with fresh quality tea and/or coffee with milk and sugar. The rooms are spotlessly hygenically clean and cleaned on a daily basis; fresh, crisp, quality, fluffy, white towels are provided and awaiting on your bed on arrival and changed on a daily basis. Beds are made up with quality bedding, with cushion and the added extras of hard mints in a dish beside your bed. Quality branded tea and coffee sachets are also provided with milk, sugar, kettle, cups and spoons. The ensuite bathrooms are also crisp, light, clean, tidy and stocked with quality quilted toilet paper, soap (both in mini bar form and liquid), sachets of shampoo and conditioner, cotton wool balls and water glass. The beds are comfortable, with quality bedding and pillows and even an extra blanket for chilly nights, and also contained a hairdryer and pot-pourri. Heating via wall heater or individually controlled radiators are provided in the rooms with quality carpeting. Safes or lockable boxes are also provided in the rooms for your use for your valuables. A quiet, well-stocked bar with large-screen television in a comfortable is also available on the premises, with attentive, but not intrustive John to take care of your needs. A customer car park is located at the rear of the premises and individual keys for the front door and your own room are provided for each adult.
Customer service by John and Sharon and their staff is genuinely warm and caring and it is not just a job or a choice of career/living, it is a genuine interest in people and providing them with an excellent standard of accommodation, advice and information on Blackpool and making your visit memorable and enjoyable for every individual, making The Beverley not just family-friendly, but all-people-friendly.
In conclusion my verdict is that The Beverley, on Charnley Road, Blackpool with John and Sharon at the helm provides old-fashioned, genuine, attentive customer service in a modern-day environment provided from the heart, where you come as customers and leave as friends, with an enjoyable and memorable experience with a far superior service than that of ANY other hotel I have ever stayed in. We will definitely be returning in the future and highly-recommending this hidden diamond.
- Official Description (provided by the hotel):
- A Blackpool Tourism Award winning All en-suite 3 star licensed hotel situated in a prime town center location just 2 minutes from the Winter Gardens and the Tower. Our renowned quality home-cooked food is prepared for your delight including the famous Beverley breakfast. Large deluxe family rooms are available with some with inter connecting doors Superior Family Rooms sleeping up to 6 with Fridge and DVD player as standard. Personal service is assured at all times by the resident proprietors. Free Parking available must be reserved at time of booking subject to length of stsy. ... more less
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- Also Known As:
- The Beverley Hotel Blackpool