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“great hotel a small problem.” 4 of 5 bubbles
Review of New Hacketts Hotel

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New Hacketts Hotel
Ranked #58 of 72 Hotels in Blackpool
Liverpool, United Kingdom
2 reviews
“great hotel a small problem.”
4 of 5 bubbles Reviewed June 27, 2013

wife and friends just returned.from hacketts,great time.great staff.great food,great value for the price.a small problem.the lager was a bit strong.the think carling or carlsberg.would be better,for them .

Room Tip: away from town but town not far on tram or bus.
See more room tips
  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 8960william
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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530 reviews from our community

Traveler rating
    166
    147
    69
    45
    103
See reviews for
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4
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
NOTTINGHAM
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed June 17, 2013

Had w/end started June 14th for a special rock & roll w/e.Friday evening a solo singer who was o.k.
Saturday a band who was more cabaret,certainly not rock & roll,how can this be justified as a themed w/e,so we would not have booked.
The restaurant service was extremely poor, the girls were hardworking but understaffed with no organisation since the food manager left according to a guest.Another guest shown us a stained cup,
as she was not impressed.The restaurant needs a manager.
Also the food was basic,small portions with not much choice,however on the plus side the main course plates were hot.
On a note of safety there is a 2 inch difference between the lift & the floor,this needs attention as there is an accident waiting to happen..
If the management were on hand problems would be minimal but there was no organisation what so ever.
The 'title' sums it up.

Room Tip: Large room & bath room
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank HUMPTYDUMPTY11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 24, 2013

We stayed here 4th to 6th May 2013 for a long weekend.Nannie (Brenda), 2 daughters, 2 children aged 7 and 4..
Had a fab time. Room lovely and clean. Food excellent. Entertainment great. Staff could not do enough to make our stay enjoyable. Bernie the owner was lovely and so welcoming. Would recommend this hotel (and have already done so to friends and family) any time and we will be returning this summer. Thankyou Hacketts for such a FAB stay. See you VERY soon ;-).

Room Tip: 101 was refurbished and was very nice ;-)
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  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rachel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed May 23, 2013

Stayed at this hotel 21/5/13 - 23/5/13. Communal areas quite good - in the process of painting.

Our party of four had poor rooms- cracked wash basins, torn lino in the shower room, broken handles on wardrobe etc etc, and not even clean enough for basic accommodation. Food was average and mold on the bread rolls - waitress took them away but did not offer any replacement. Only around 30 guests in the hotel - I know we should have read the reviews first - it's our own fault and we should have complained. Vote with our feet.

Room Tip: Rooms are small - read the reviews.
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  • Stayed May 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank e r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 13, 2013

This is my second visit to hacketts. Everything in this hotel is great. The food, staff management and entertainment all are excellent. I will visit this hotel as long as I keep visiting blackoool. Great work every one keep up the good work.

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank marge12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed April 28, 2013

Came here for the 60s weekend with my mum,yet again had a wonderful time!staff and owner bernie are fabulous,nothing is too much trouble and very friendly,food was great and the entertainment was brilliant!every one joins in to make it special,paul the singer and comedian was the highlight of our stay,very talented and so funny!will be back again soon...

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lisalashes39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed April 11, 2013

would recommend Christmas festive season for any one who wants a good time . Plenty of entertainment all day never got bored ; good food good service and clean basic bed rooms and staff very pleasant and helpful ...Location very good up North but the tram service into Blackpool excellent just over the road from Hotel .. Had A Great Holiday ....

Room Tip: Any Room at High level
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  • Stayed December 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Holly399
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New Hacketts Hotel

Property: New Hacketts Hotel
Address: 14-20 Queens Promenade, Blackpool FY2 9SQ, England (Formerly Hacketts York House Hotel)
Location: United Kingdom > England > Lancashire > Blackpool
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
#27 On the Beach Hotel in Blackpool
Price Range (Based on Average Rates): $
Hotel Class:2 star — New Hacketts Hotel 2*
Number of rooms: 101
Official Description (provided by the hotel):
New Hacketts Hotel, situated on Blackpool's Queens Promenade, with the beach on your door step and transport links across the road. It's a short journey to the town centre and many of Blackpoo's famous attractions. New Hacketts is an excellent choice for families, couples or groups. 101 bedrooms, all en-suite with tea/coffee making facilities, some with sea views of the beautiful Irish Sea. Enjoy freshly prepared meals by our very talented chef! Then sit back and relax in our bar lounge and enjoy an evening of entertainment. Bar snacks and alcoholic beverages are available 24 hours on request. Our friendly and helpful staff are here to assist you with any requests or requirements to ensure you have a most enjoyable stay. ... more   less 
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Also Known As:
Hacketts York Hotel
Hacketts Hotel Blackpool
Hacketts York Blackpool
Hacketts York House Hotel Blackpool

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