MyHusband and Myself made the terrible mistake of booking this Hotel for St Valentines weekend. If I hade bothered to check the reviews before I booked I would never Have gone.The reviews for this hotel were so poor that I tried to cancel,having told the Hotel my concerns after reading the reviews,only to be assured that we would be given a refurbished room. We arrived on Friday the 15th Feb and were told at reception that we had been given the Bridal suite because on my concerns re the reviews.We went to the lift and there was only room for two people you had to go back down for the Luggage (wish we had not bothered) When we saw this so called Bridal Suite I could have wept! The Four poster bed was just a frame,The Carpet was like something out of Family ar War! The celing were polysterine tiles which housed a three light fitting,one of which did not work.there was another single bed in the room.But the Final touches were the spotlight which was perched over the bed which was a fire hazard as all the bakalite shade was frazzled due to the heat, the spotlight on the other bed did not work So if this was the bridal suite God help
the other rooms. At Dinner a steak was offered,which as said to be Rump steak cooked in the oven, any cook knows that you do not cook rump steak in the oven,this was braising steak. Veg
which was broccoli was so over cooked it was Yellow. On Discussion with a couple on our table we felt quite lucky as they had no central heating only an electric wall heater half way up the wall. After meal at 6pm Bingo started ,only to be followed by a male singer at 10pm,he was quite good.We went to bed only to find that the pillows were like rocks! so I lay on the matress which can only be discribed as totaly unaceptable as I lay awake most of the night waiting for daylight as the spring in the matress
dug in to every countour of my body.dont think they have heard of a divan matress, on crawling out of bed at 7.15 I Packed our belongings and went to breakfast at 8am and beat ahasty retreat at 9am. Did Not inform Hotel of our departure as Blackpool is quite busy at the moment.We booked and paid for two nights but one was enough for anyone! I would not have liked to think that giving up our room early,condemed any other unsurspecting couple to have that Bridal suite as a Diviorce could be iminent afterwards. This Hotel Is an isult to decent people.
- Official Description (provided by the hotel):
- New Hacketts Hotel, situated on Blackpool's Queens Promenade, with the beach on your door step and transport links across the road. It's a short journey to the town centre and many of Blackpoo's famous attractions. New Hacketts is an excellent choice for families, couples or groups. 101 bedrooms, all en-suite with tea/coffee making facilities, some with sea views of the beautiful Irish Sea. Enjoy freshly prepared meals by our very talented chef! Then sit back and relax in our bar lounge and enjoy an evening of entertainment. Bar snacks and alcoholic beverages are available 24 hours on request. Our friendly and helpful staff are here to assist you with any requests or requirements to ensure you have a most enjoyable stay. ... more less
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- Also Known As:
- Hacketts York Hotel
- Hacketts Hotel Blackpool
- Hacketts York Blackpool
- Hacketts York House Hotel Blackpool