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“blackpool horror” 2 of 5 bubbles
Review of New Sunset Hotel

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New Sunset Hotel
Ranked #840 of 913 Blackpool B&B and Inns
Scotland Neck, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“blackpool horror”
2 of 5 bubbles Reviewed October 24, 2010

Well.....where do I start?
When I arrived there was a loud confrontation happening with what I presumed to be guests and reception staff. The guests approached me and told me not to stay, the rooms were disgusting and all in all, it was terrible. I was shown to a seat, away from the desk and given a registration form to fill in. I have to say, after a long drive, the welcoming party was certainly not the best I have ever encountered!
This hotel advertises as "Disabled Friendly" and states "lift to all floors" To a certain extent, this is true; there IS a lift, but it did not function. Some other guests had got stuck in it, and it was supposed to have been "fixed", this did not happen, as I observed a group of elderly people arrive, one with a walking aid, and all with heavy cases, be shown where the stairs were! The hotel was on several levels, even the ground floor had steps to be negotiated, with no hand rails for assistance. Please do not go here if you have any mobility problems, as you will have no hope of accessing a shower. The one I was given, had a narrow door, up a step and had no grab or support rails.
Granted, there is a ramp, as well as steps up to the front door, but it is too narrow for a wheel chair and does not have a hand rail for those with walking difficulties. The paving is also very uneven, I fell into a squint , loose paving slab that was hidden by a puddle of water as it had been raining! Ok....someone did come from reception to help pick me up, but this needs to be sorted!
The room was shabby to say the least. The beds had seen better days, and as I opened a drawer to put some clothes in, the front fell off! I did not venture into the wardrobe! The floor neded hoovering, the curtains and duvet covers needed to be cleaned, the toilet needed a bottle of bleach, the walls needed painting, the light needed a lampshade, the furniture all needed screws to keep it together and to be stable and therefore safe at the very least! The ceiling tiles were stained with goodness knows what, and the whole place smelled!
However, the sheets were obviously from the laundry so were clean, as were the towels.
The breakfast was from 8am until 9am, so not much chance of a lie in...even on Sunday! On arrival in the dining room, all tables were set with a glass of already poured orange juice, so you had no idea of how long it had been sitting there for! We were asked if we wanted full breakfast, which I understood to be a choice of cereal, bacon, sausage, egg etc with toast and marmalade. There was no fruit on offer and all we got was a plate of bacon, egg etc.........no cereal! The breakfast plate was ok, it was hot, and we got fresh toast and tea, but no marmalde, only a selection of jam. The two staff in the dining room were pleasant, but I had the feeling they weren't enjoying being there.
i would advise people NOT to book into this hotel.

  • Stayed October 2010, traveled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank B0nnieGall0way
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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29 reviews from our community

Traveler rating
    1
    5
    3
    2
    18
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Date | Rating
  • English first
  • Any
English first
WORCESTERSHIRE
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed September 11, 2010

disgraceful hotel,got stuck in the lift on first day it took the staff 10 mins to react to the emergency button.same happened on the second day but took 45 mins to react but this only happened because we phoned the fire brigade as we had no response at all either through phone or pressing the emergency button .THE HOTEL SHOULD BE CLOSED DOWN !!!!!!!!!!!!!!!

  • Stayed September 2010, traveled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank CHEL34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed July 27, 2010

On arrival bedding very clean but room very dirty , Dust on sKirting boards, window ledges , Drawers and Wardorobes Distgusting inside full of stains and dirt !!!
The shower room needs re newed it was horendous !! The toiet brush was filthy !!!
Room service only came in to empty Tiny bins . Very stingy with tea bags and milk .
Two bedside lamps that were not working ! reported but no action taken .
Breakfast was standard english , last morning milk was sour !

  • Stayed July 2010, traveled with family
    • 2 of 5 bubbles
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    • 4 of 5 bubbles
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    • 3 of 5 bubbles
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    • 1 of 5 bubbles
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    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
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Helpful?
2 Thank caeleigh58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stirling
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed April 7, 2010

booked this hotel but never even checked in. the windows were hanging off the building, when we questioned it they fixed it in a few hours but were later told by a blackpool resident they had been like that all winter. when i told them why or party of 8 were not checking in they told me not to worry the room with the window hanging off was not our room. we lost our 120 pounds deposit. the staff were so rude. the hotel is run by an asian family but they have no cleaning standards. we asked to look at the rooms before we checked in, they were not happy as they wanted the rest of our money before we looked at the rooms, after a look at one room it was enough to make our minds up, in fact we knew by the look from the outside. please do not book this hotel, there are loads of places to stay in blackpool please please dont book this dump. we went over the street and stayed at la tour hotel it was excellent.

Stayed April 2010, traveled with family
Helpful?
1 Thank Stilingvix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle
1 review
4 of 5 bubbles Reviewed November 11, 2009

The staff in this hotel very extreemly helpfull and went out of their way to please us. The bar was fully stocked and provided good entertainment. Breakfasts were fast and tastefull and rooms were ok considering how long your in them for they were fine. Thanks for an enjoyable stay we will definately be back!!

  • Stayed November 2009
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DancerNewcastle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed November 10, 2009

must start off by saying a massive THANK YOU.staff very friendly nothing was to much bother.we asked if the bar was open and they opended it straight away and even put entertainment on for us and reduced bar prices.well stocked bar aswell.good cooked breakfast both mornings.ok rooms could do with updating but for how long your in them they were ok.and we will defentily be back in april.once again thank you from A N S D.....

  • Stayed November 2009
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ToonToonarmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
north
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed November 9, 2009

Please, Please, Please do not stay here, when we arrived the staff where very rude. The hotel seemed bare, stripped of its homely objects. Room's are basic which is ok for the price, but the smell, oh dear, not nice, not nice at all. If it rains please take suitable atire to wear in your room, like wellies and a rain coat, oh plus ear plugs. As the rain comes in through the ceiling, and soaks your bed.
Please think twice about this hotel. I do believe it has recently been taken over by new management, don't waste your time or money

  • Stayed November 2009, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank kazzap70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New Sunset Hotel

Property: New Sunset Hotel
Address: 77-81 Albert Road | Blackpool, Blackpool FY1 4PW, England
Location: United Kingdom > England > Lancashire > Blackpool
Amenities:
Bar / Lounge Free Breakfast Room Service Wheelchair access
Hotel Style:
Ranked #840 of 913 B&Bs / Inns in Blackpool
Number of rooms: 48

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