Firstly I must say that most of the staff at the hotel were friendly, helpful and pleasant. The Barman was a bit scary as he could be friendly one minute and the complete opposite the next but I am not sure if this is just a weird sense of humour or the fact that he seems to be working every hour of the day. Dinner is served from 5.30 to 6.30, the restaurant staff whilst very friendly are too efficient in that we were served up our 3 courses and out of there in less than 30 minutes, it felt a bit conveyor belt like and we chose not to eat there the second night.
We booked a Friday and Saturday night and paid for car parking which turned out being the hard standing in an alley behind the hotel with no security, enough space to fit 4 cars at a very tight squeeze. On arrival we were advised that we had to pay cash as their card machine was broken, we refused as this would have taken all our spare cash and eventually paid by card on the morning of our departure. Our room number 14 was above the bar area and the music from the bar could be heard and the beat reverberated quite clearly in the room, when we first checked in I thought there was a party in the room next door until I realised what it was. This in itself did not cause trouble for us as we do not go to bed early but it would be to any one who wanted or needed an early night. I am sure the room was clean as such but the fact that it was so beige and tired, the complete opposite to what had been shown online when I booked and also in the brochure I received, just made it look dirty, there were 2 windows in the room one had curtains which were not anchored and slid totally from one side of the rail to the other and the other had no curtains and was frosted glass, it was the other half of the bathroom window which had been divided by a wall, the bedside lamp had no light bulb. The shower gave a thin trickle of luke warm water on the first morning and a thin trickle of freezing cold water on the last morning.
The breakfast was not my cup of tea as I can't stand the taste of "cheap" sausages and it was only lukewarm, I didn't even bother going to breakfast on the second morning but we only paid £25 each per night including breakfast so what do you expect? We did not make any complaints while there because we certainly didn't expect Hilton standards but must say that the pictures on the web and in the brochure are not a true representation of what you are likely to receive.
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- Also Known As:
- Melville Hotel Blackpool