We arrived at the front door to be greeted by the owner and to tell us we had booked it wrongly and if there was indeed 2 of us in each double room (instead of 1) the price is £50 per night instead of £35!. (My mistake). We then asked to cancel he said he would charge us anyway as need to cancel 7 days before hand. So we had no choice but to pay, as booking over the internet, the owner already had my card details. We asked to see the rooms before we paid anyway. After seeing the rooms we went back to complain about the state of the rooms, as they were dirty. He just said this is Blackpool what did you expect? We then asked if there was a negotiation on price because the rooms were not fit, holes in the ceiling cracks in the wall dirty bed clothes and carpets, smelled of smoke even though asked for non smoking rooms, dirty tiles in the showers, with hairs in the shower tray. Paying £35 is to much to stay in this room, never mind £50.00. Again we were told this is Blackpool what did we want for our money and we could not cancel! We decided to stay out as long as possible and enjoy the lights and the town and go back when tired we then slept in our clothes on top of the beds. We also did not use the shower! The positive on the matter was the breakfast was edible and the place was a 5 minute walk to the lights.
Now i have seen the other reviews and read some of his answers so i wait with baited breath to see how he turns this complaint/review around but all i can say is all of the bad ones are true lesson learned!!
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