We booked this hotel for three nights for three people. When we arrived, no one informed us of the hotel having a lift until we attempted climbing the stairs! When we got to our room the corridors were tight, and it didn't help that the cleaner had abandoned all the towels and sheets on the floors. Opening the door of the room we opened up the most cramped hotel room iv ever seen. Not a double and a single as advertised but a fold up bed with a thin mattress and a queen sized bed. Unfolding the campbed was a urine stained mattress with no sheet to cover it. The wallpaper is falling off the walls with damp, shelves are angled so nothing can sit on them. Our tv (my kindle had a bigger screen) was up so high on the wall you could barely see it with wires hanging out everywhere. The digibox was sellotaped onto another digibox and used as a shelf, again hanging off the tv with wires everywhere. Our drawer had a massive gaping hole, the cupboard had been booted through at the back. The shower took about 5 mins to heat up and the carpets in the bed room felt soggy like the damp was creaping through.Absolutely disgusting!! So going to sleep was horrendous, we were scared to close our eyes! The campbed didn't fit in the room so you had to climb over the third person to go to the toilet, the tiles on the roof were stained and lifted with the wind. Our bed sheets smelt of damp when you lifted them. We got no towels, had to lift them from the corridor outside the room, thankfully in a bag covered. We complained to the receptionist about the urine covered campbed and they said they would change it. However it was changed to another urine covered mattress, the girls in the room next door had blood on their mattress! The breakfast was greasy and rank, the dishes were dirty and we sat for ages before asking to be served. No entertainment at night and the bar is locked shut leaving one way out of the hotel if there was a fire. We actually left a day early because we couldn't stay here any longer. Told the manager and he went in the defensive, no apology or refund offered. Complete ignorance to how disgusting the hotel is.
Apologies for the length of this review but I cannot describe how appalling this hotel actually is. Revolting would be the best word to describe it.
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