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New Guilderoy Hotel Blackpool
Ranked #2 of 70 Hotels in Blackpool
Certificate of Excellence
Manchester, England, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Stay”
Reviewed June 18, 2014

Stayed a couple of nights and as per usual Simon and Rhona are amazing. Couldn't wish to stay anywhere else. Room was lovely and couldnt wish for anything more. As previous people have written you wont leave hungry especially in the Morning as the breakfast is 2nd to none with all fresh ingredients and none of the cheap stuff either. Nice and quite location and the little bar is also very handy for pre-drinks prior to a great night out. See you again next year

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Terry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North_Shore_Expert, Owner at New Guilderoy Hotel Blackpool, responded to this review, July 4, 2014
Terry and Lewis, you are always more than welcome. All the best for your wedding. Simon and Rhona x
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667 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (98)
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English first
Durham, United Kingdom
1 review
Reviewed June 13, 2014

Have to start this review with the breakfast, it was amazing, there was so much choice, the way it is served and he quality was excellent, better than most hotels that charge twice as much. The room was clean as was the linen. The hosts were lovely and friendly, nothing too much trouble. We were only there one night, so no time to try the bar or evening meals. We wouldn't hesitate to stay here again and would highly recommend it for its value for money. We arrived early and although our room wasn't ready we were allowed to leave our bag and to park our car, this then enabled us to enjoy our time without worrying about getting back to check in!

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChrisBen622
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North_Shore_Expert, Owner at New Guilderoy Hotel Blackpool, responded to this review, July 4, 2014
Thanks for taking the time to write such a positive review even though you were only here for one night.
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Bradford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 4, 2014

A clean comfortable and friendly small hotel, just far away from the centre of Blackpool.
Run by Simon and Rhona with the help of theiir friendly staff.
We have tried many, many hotels and B & Bs, And this is by far the best breakfast we have had.
Everything was fresh and top quality, cooked to perfection.
Which other hotel can you get good coffee?
The bedrooms were small but quiet, clean and cosy. Nice TV
The friendly little bar kept under control my "Bruno" who helps make for a great atmosphere.
(He does remind me of Winston Churchill)
Quality and Value and looking forward to another stay.
Thank you all.
Best wishes for the summer season. from MIc & Sylv - micuk1948@hotmail.com
PS you will always get some complainers, even if it was free.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank micuk7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North_Shore_Expert, Owner at New Guilderoy Hotel Blackpool, responded to this review, July 4, 2014
Thanks so much, we especially love your comments as you are so well travelled. no plans on changing the 'real' coffee at breakfast so come back soon!!!
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Sale, United Kingdom
Level Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed June 4, 2014

Firstly,the person who wrote the `bad` review last month(`Hungry`) must have different expectations of the place,and a holiday in general.As their website says,they offer ``good value``,not luxury.We use a bedroom to sleep in,having had a good time in Blackpool,not as something to go round picking fault.They are proud of their `score` on this site.What`s wrong with that ? -the score is an indicator of the fact that ,what they do,they do really well.It`s their livelihood : a higher score means more customers,means more business,etc..
Secondly,it is very true that Simon and Rhona,very ably supported by Freya and Stephen, offer an incredible place to stay at : customer service is spot-on; nothing is too much trouble ; everything is laid back (in a good way!) ; advice is given ,eg re Blackpool amenities ; they are courteous,polite and very friendly.We had a special dietary request,which was met with no problems or issues,for which we thank them.All in all,they contributed greatly to us having a superb holiday.Lastly,harking back to the `bad` review,we were under no pressure,direct or implied,about putting a review on this site.But I wanted to as it deserves to be at the top.
PS I very highly recommend Simon`s curry :Have lived abroad and in places like Manchester and Bradford-it was the best I`ve had !!

Room Tip: None-we wanted 2 rooms connected (3 kids) and got what we asked for.
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Raff_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North_Shore_Expert, Owner at New Guilderoy Hotel Blackpool, responded to this review, July 4, 2014
Thank you so much to all of you. We had a fantastic week with you. Thanks also for the nice e-mail, it means so much. Hope the diet is back on track and maybe see you next year?
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Forfar, United Kingdom
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 1, 2014

Another fantastic stay. This time a double room for my son and his girlfriend and a single room for me. I cannot fault this place. The breakfast is the best ever. Simon and Rhona go the extra mile. Not forgetting Freya who also is very special. I would recommend to everyone. Cannot wait to return. Fab food, fab atmosphere, fab staff and fab rooms :)xx

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JACKIE63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North_Shore_Expert, Owner at New Guilderoy Hotel Blackpool, responded to this review, July 4, 2014
Hi Jackie, it was so good to see you back in our little hotel. We tried the sheepdip last night, it is awesome. Hope the train journey back was a lot better than the bus ride on the way down!!!
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London, United Kingdom
1 review
Reviewed May 30, 2014

I booked for myself and my 5 year old grandson for 3 days, couldn't fault the place. Lovely people who can't do enough for you, lovely food, great breakfast. Absolute bargain for your money. Can't wait to go back in the summer!

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marysweep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North_Shore_Expert, Owner at New Guilderoy Hotel Blackpool, responded to this review, July 4, 2014
Thanks so much Mary, also thanks for the 'ponchos' from the pleasure beach you left in the room, we used them on Valhalla a couple of weeks later. We've kept them for your next visit.
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York, UK
Level Contributor
482 reviews
155 hotel reviews
common_n_hotel_reviews_1bd8 268 helpful votes
Reviewed May 20, 2014

We stayed at The New Guilderoy Hotel a few years ago based upon the high ratings that it received on Tripadvisor. At the time we were disappointed and decided not to leave a review. It seemed that everyone apart from us thought it was something special.

This time we decided to return purely based on price. It had an offer that was really too good to refuse.

We were shown to our room and our first impression was "better than last time".

In our room was a folder where the owners, Simon and Rhona, explained their history with The New Guilderoy and what they want from the future. In it you will read that they have been the proprietors for ten years. They ask you to give them a 5 out 5 review and stress that a 4 out of 5 isn't good enough ! The premise is that if enough people give then "Excellent" reviews, more people will stay there and they will have more money to improve the business.

I've never run a Hotel / Guest House but after 10 years at the helm I would hope to have it better than it is. In fairness to Simon, he did say "just ask if there's any problems".

Some of the lows.....
Luke warm water out of the bathroom sink - shower was OK.
Toilet cistern that took far too long to fill.
Noisy en-suite fan
Paintwork chipped and/or flaking.
Very soft mattress - was it just soft or too old?
Loose fixtures and fittings (vanity shelf over sink for example)
Dusty picture frames etc.

Breakfast is served from 9am. You place your order for Sausage / Egg & Bacon then, when the plate arrived you helped yourself to Beans / Mushrooms / Tomato / Hash Browns. We were second to get breakfast and found that these "help yourself" items were already running out. The staff never checked to see if there was sufficient items. Even when told "there's no hash browns" they never checked to see if the beans etc were still OK.

However the breakfast was good and we enjoyed it.

We have stayed in many establishments in Blackpool - some absolutely atrocious some fantastic. The New Guilderoy falls somewhere in the middle. It's definately not a 5 out of 5 establishment. In my view they put you on a "guilt trip" and coerce you to rate it this high.

After ten years it should be better than it is. Admittedly some major projects require lots of money and can't be done maybe as quickly as they would like but it costs almost nothing to touch up the rust patch and missing paint on the radiator and put new screws in the vanity shelf.

It's the attention to detail that let's this place down and when you see that they a the 3rd best hotel in Blackpool you really do expect something better.

To me, Rhona and Simon have one aim - to be the rated the number one hotel in Blackpool - even if their premises fail to meet these ratings. My big question is "If enough people give they 5 out 5 and they become No. 1, how many more years do they need to make it really good"?

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Skeldergate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North_Shore_Expert, Owner at New Guilderoy Hotel Blackpool, responded to this review, June 5, 2014
Thank you for giving us another chance to review us, albeit you did choose a £29.50 break with breakfast in a 'warm' refurbished room. I hasten to add, that's £29.50 for the couple, exclusive of steps to check the top of the picture frames. Hence, bargain hotel of the year 2014, thank you Tripadvisor! It's a pity you couldn't have given us notice of your impending visit as it would have saved us £780 for our AA 2 star small hotel surprise visit that we received just a few days later which concludes 'this was a positive visit.....further gradual improvements...enhanced quality...Housekeeping was again noted to be of a high standard in all areas of the property with bathrooms and bedrooms of particular note neatly presented, fresh, dust free and all contact surfaces scrupulously clean, The New Guilderoy Hotel continues to achieve a Two Star 'Small Hotel' grading with an overall AA Merit Score of 78%'! Stop watching four in a bed and concentrate on 'real' holidays. Please don't come back! Do you not think we have finished other rooms that are worth more?
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Additional Information about New Guilderoy Hotel Blackpool

Property: New Guilderoy Hotel Blackpool
Address: 57-59 Holmfield Road | North Shore, Blackpool FY2 9RU, England
Location: United Kingdom > England > Lancashire > Blackpool
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #2 of 70 Hotels in Blackpool
Price Range (Based on Average Rates): $
Hotel Class:2 star — New Guilderoy Hotel Blackpool 2*
Number of rooms: 15
Official Description (provided by the hotel):
Ideally located in the quieter North Shore, but close to the sea and tram stop. Fully licensed. All rooms are en-suite, extensive menu, excellent food, great wine selection and friendly staff. No parking restrictions to front of hotel. Ideal for couples, families, and conference delegates. Genting casino just two blocks away, bar, restaurant and gambling! ... more   less 
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