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“very freindly hotel”

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Tiffany's Hotel Blackpool
Ranked #36 of 69 Hotels in Blackpool
liverpool
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“very freindly hotel”
Reviewed December 20, 2009

we read the reviews on this website and was a bit worried as somesome were really bad,we arrived at the hotel,booking in was quick reception staff we really helpful,my mother is disabled and 85 years old the staff made sure she had a ground floor room,the other 3 rooms were very clean and spacious,the restaurant staff and bar staff were all very good,we had a great stay thanks to all the staff at tiffanys for a great weekend.

mrs k percy
liverpool.

  • Stayed December 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank katepercy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (444)
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English first
Coventry
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 5, 2009

We originally booked at the sister hotel, The Parisienne and received a phone call a few days prior to the trip to say we'd had an 'upgrade!' to Tiffanys, the hotel a few doors away.
We arrived at Tiffanys after a 3 hour journey. We knew we'd miss dinner so were told they'd plate us up some sandwiches which they did - only they'd been left uncovered and were stale.
Off to the room which in our 'contract' stated we had a sea-view and a shower......it didn't have either. When we complained we were told they had no other rooms for the whole weekend and we should speak to the manager who'd be in on Sunday. Not wanting to kick up a fuss on our first weekend away together we thought we'd leave it til the Sunday to speak with the manager. We also went to the Parisienne to ask why we'd been moved and how could they call it an 'upgrade' and to express our annoyance at having a contract which stated a sea-view and shower yet having neither. The receptionist there told us she'd get someone to phone us and they did - the manager of the hotels. We went back to Tiffanys to see her and she said there had been some mistake in the paperwork and they would investigate. She called us the next day when we had arrived back home to say that as we hadn't 'requested' a shower or sea view over the phone then there was nothing they could do. When we said they hadn't asked us if we would prefer a shower or bath she said 'we don't ask people anymore'. She then said people shouldn't presume that they will get a shower. We told her we have a contract sent through the post which clearly states that we have a sea-view and a shower yet this has made no difference. We have since been told we need to speak with higher management which at the time of writing this have been unsuccessful in doing so.

I have never known a hotel so inadequate at dealing with its customers' requests and complaints, it is a disgrace and should be sued under the trading standards act.

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
4 Thank sassy1979Coventry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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merseyside
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 19, 2009

we have stayed at this hotel twice, the first time a few years ago and it was fine. the breakfeasts where supberb but the eveing meal was very limited .went back again for the lights and was very disapointed with alot of things ,ie the food we had to go out and find a chipshop because we was all hungrey within an hour of eatinig in cluding my son who isnt the best eater anyway. so never again

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank frazierMerseyside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manchester
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 31, 2009

It should have acted as a warning when I had to pay in full on arrival. This is because most people would simply do a u-turn on seeing their "family room" and head for the nearest decent hotel, but hey ! - once you've paid they've got you by the proverbials haven't they ? The other warning that again on check in I had to wait a good ten minutes whilst the ever so unhelpful staff "handled" the complaints from people ahead of me in the queue. Ten minutes after paying in full and going to my third floor "family" room I was the one waiting to queue to complain.

The rooms are at best described as dated, small, shabby and insufficient; at worse a total disgrace which Blackpool trading standards should be jumping all over Tiffany's owners for mis-representing themselves with. I booked a family room for two adults and three children (5 people.....) I recieved a room measuring approx 15ft x 12ft with a double and two single beds squeezed in. There was no shower.

I questioned this at reception and was told due to me recieving a free child place then one of the children had to share a single bed. I was given one of those plug on tap adaptors to act as a shower. The hotel staff had obviously heard it all before and deflected every single complaint made from myself and other guests; definately giving the impression they'd been there, done that. There was even a notice that any guest "abusing" them would be checked out immediately. Ask yourself, why issue such a notice on the reception counter....??? Answer - because the hotel is so dismal the staff are bound to encounter guests who realise they've been had......

The reception area itself is certainly not repersentative of the majority of the hotel as it's clean, bright, tastefully furnished and modern. As soon as you go up the stairs to the accomodation floors the reality hits home. The corridors are dark, tattered, dismall and very 70's, the carpets chewed and worn. The bar area is adaequate for the size hotel but be prepared for nightly bingo and cabaret, which in fairness is ok. If you're looking to have a quiet drink then there are only two small ante-rooms of which one is a tv room. There's also a small (smelly) games room with a pool table that has a ripped surface, air hockey and ping-pong table made from a slab of wood with a cardboard net. Drinks prices are only slightly more expensive than pub prices (Stella @ £3/pint).......

My conclusion and recommendation would be for any prospective traveller to shop around, don't be fooled by the images published on Tiffany's website and if you do actually book then request one of the rooms on the website - which will undoubtedly be at an additional charge. If you do go ahead and book then don't bother complaining when you see the reality - the staff are far to seasoned and experienced in dealing with such issues and have a well versed, well rehersed and well worn answer for anything you may throw at them.

Any good points ? The food isn't bad. It isn't exceptional either, but perfectly edible and served with speed and courtesey by the extremely efficient restaurant staff. Apart from that, no - there are no good points.

In an earlier review of Tiffany's it was mentioned that the place is not much more than a £15pppn Bed and b/b/em and I would strongly agree - it by no means meets the image it portrays of itself and was a total let down. A bit like buying a plane ticket to fly first class, only to find after checking in you've been allocated a space in the cargo hold......

  • Stayed October 2009, traveled with family
    • Value
    • Location
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    • Service
Helpful?
3 Thank orlando08Manchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northants
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 30, 2009

we checked in to a modern clean reception area , and had to pay on arrival which i found odd!went up the creaky stair case to rm 225, it was like going in to a time warp!! very dated and old fashioned and didnt feel too clean either. looked into the bathroom and never seen a pink suite like it since 1960! also a leak around the bottom of the basin .tripped over the threshold plate and ripped my sock on way out which surely is health and safety for a start.we paid extra for a seaview but couldnt sit in the bay as a gale force wind blowing through. tried to draw curtain but they nearly fell down so had to leave them open all night. they must of turned heating of thru the night as we had to sleep in clothes it was that cold.then when making the bed in the morning there was 3 or 4 fruit shoot lids under the bed and had to wipe the splashbak in the bathroom and clean the bath BEFORE we got in it ,so the room was pretty grotty. also in reception the is a tvescreen showing the rooms in the hotel which are certainly not as they are and on the internet they are giving a false appearance as they dont show the dated rooms. the food was ok but very militery style one night was lasgne and the chef just slopped in on the plates and were trying to rush everyone.
t

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tiffanyNorthants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff Bay
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 14, 2009

The reception and bar staff were very pleasant and helpful. Its a shame the managers and restaurant staff were unhelpfull and very off handish.
The Seaview room with its white curtains just enhanced the pink neon Tiffany's sign and spot light! The shower was held together with masking tap.
I have never experience such rudeness from a manager in a hotel as I did in the breakfast room. We arrived for breakfast at 8.20am only to be told breakfast didn't start till 8.30am. As I had a meeting at 9am this was unacceptable.The manager must have been cold as he was wearing a scaff . He stuggled to speak let alone be civil.
I did complain and was told the owner would contact me. I am not holding my breath its been over two weeks!!

  • Stayed October 2009, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank paxie1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcestershire
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 27, 2009

Have just returned from a weekend away with a friend and was very pleased. Having read the reviews was wandering what we would find but we are the type of people to make our own opinion. I think some people go away with a bad attitude and not happy unless they have something to moan about. If you have a happy disposition you find it rubs off on people around you. If you want 5 star facilities go and pay the price. As for the rude staff we never met one and could not fault them at all, nothing was too much trouble. We had 2 separate single rooms which unfortunately were not together. They were not brilliant but very clean. The lift was an old style but served it's purpose. Yes my tv was a bit dated but my friends room had a brand new flat screen. In any case do you want to go away and watch tv?? We booked bed and breakfast and found the breakfast very enjoyable. We took the opportunity of booking an evening meal and found this to be very good value and very tasty. Varied range of age groups and did not stay in to see the entertainment so cannot comment but there seemed to be many people there to watch it. Plenty of parking and not sure about the slope someone commented on. Will definitely go back again.

  • Stayed September 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank adwheeler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tiffany's Hotel Blackpool

Property: Tiffany's Hotel Blackpool
Address: 250 - 262 North Promenade, Blackpool FY1 1SA, England
Location: United Kingdom > England > Lancashire > Blackpool
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Suites
Hotel Style:
Ranked #36 of 69 Hotels in Blackpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — Tiffany's Hotel Blackpool 3*
Number of rooms: 120
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Also Known As:
Tiffanys Blackpool
Tiffany Hotel Blackpool
Blackpool Tiffanys Hotel
Tiffanys Hotel Blackpool
Blackpool Hotel Tiffany

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