It should have acted as a warning when I had to pay in full on arrival. This is because most people would simply do a u-turn on seeing their "family room" and head for the nearest decent hotel, but hey ! - once you've paid they've got you by the proverbials haven't they ? The other warning that again on check in I had to wait a good ten minutes whilst the ever so unhelpful staff "handled" the complaints from people ahead of me in the queue. Ten minutes after paying in full and going to my third floor "family" room I was the one waiting to queue to complain.
The rooms are at best described as dated, small, shabby and insufficient; at worse a total disgrace which Blackpool trading standards should be jumping all over Tiffany's owners for mis-representing themselves with. I booked a family room for two adults and three children (5 people.....) I recieved a room measuring approx 15ft x 12ft with a double and two single beds squeezed in. There was no shower.
I questioned this at reception and was told due to me recieving a free child place then one of the children had to share a single bed. I was given one of those plug on tap adaptors to act as a shower. The hotel staff had obviously heard it all before and deflected every single complaint made from myself and other guests; definately giving the impression they'd been there, done that. There was even a notice that any guest "abusing" them would be checked out immediately. Ask yourself, why issue such a notice on the reception counter....??? Answer - because the hotel is so dismal the staff are bound to encounter guests who realise they've been had......
The reception area itself is certainly not repersentative of the majority of the hotel as it's clean, bright, tastefully furnished and modern. As soon as you go up the stairs to the accomodation floors the reality hits home. The corridors are dark, tattered, dismall and very 70's, the carpets chewed and worn. The bar area is adaequate for the size hotel but be prepared for nightly bingo and cabaret, which in fairness is ok. If you're looking to have a quiet drink then there are only two small ante-rooms of which one is a tv room. There's also a small (smelly) games room with a pool table that has a ripped surface, air hockey and ping-pong table made from a slab of wood with a cardboard net. Drinks prices are only slightly more expensive than pub prices (Stella @ £3/pint).......
My conclusion and recommendation would be for any prospective traveller to shop around, don't be fooled by the images published on Tiffany's website and if you do actually book then request one of the rooms on the website - which will undoubtedly be at an additional charge. If you do go ahead and book then don't bother complaining when you see the reality - the staff are far to seasoned and experienced in dealing with such issues and have a well versed, well rehersed and well worn answer for anything you may throw at them.
Any good points ? The food isn't bad. It isn't exceptional either, but perfectly edible and served with speed and courtesey by the extremely efficient restaurant staff. Apart from that, no - there are no good points.
In an earlier review of Tiffany's it was mentioned that the place is not much more than a £15pppn Bed and b/b/em and I would strongly agree - it by no means meets the image it portrays of itself and was a total let down. A bit like buying a plane ticket to fly first class, only to find after checking in you've been allocated a space in the cargo hold......
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- Also Known As:
- Tiffanys Blackpool
- Tiffany Hotel Blackpool
- Blackpool Tiffanys Hotel
- Tiffanys Hotel Blackpool
- Blackpool Hotel Tiffany