We have regularly stayed at this hotel and have been very pleased with the value for money. This year it was the little things that made a big difference to our experience. ..after checking in at 2.53pm being told I needed to rejoin the back of the queue for my key because he wasnt allowed to let me have it until 3pm, no remote control in room, requesting one 3x and then being told maintenance had finished and we'd have to wait until tomorrow, at checkin I checked we had the room with the spa bath, being told yes we definitely did only to find our room didnt even have a bath at all just a shower, dirty cutlery at dinner and total disorganisation at breakfast. Smokers obviously smoking in there rooms and in the front doorway. Felt very sorry for the staff having to fight off a bombardment of complaints. Still massive value for money bed breakfast buffet evening meal plus wine for 2 adults 2 night @150, however we'll be trying somewere else next year.
- Official Description (provided by the hotel):
- The Grand Metropole Hotel, Blackpool is the only hotel in Blackpool which is located between the sea and the promenade, offering uninterrupted views out across the Irish Sea. Close to both the North Pier and the famous Blackpool Tower, this hotel in Blackpool is perfectly located for all of Blackpool's attractions and entertainment venues. ... more less
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- Also Known As:
- Grand Metropole Blackpool
- Hotel Grand Metropole