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The Carousel Hotel
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Reviews (1,116)
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All reviewstram stoppleasure beachsea viewwedding partyfamily roomsofa bedlovely hotelkids clubbuffet styleshower cubiclereception staffself servicequiet areastayed here for one nighttea and coffeeevening mealfood was lovely
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Reviewed October 28, 2013

We returned home on 27th October 2013. We had an enjoyable stay with our two young grand children for two nights. First time stayed at this hotel main reason for this choice was location. The room was very comfortable, clean and tidy, we were on the second floor and didn't experience any noise. The breakfast was very good however evening meal left a lot to be desired cost £30.00 per couple children ate free choice of two dishes which the children didn't like. Extra charge for burger inedible. which was good.There was entertainment both evenings Tram service stopped across the road from hotel. Some staff very pleasant. We would definitely return to this hotel on a b&b basis only

  • Stayed: October 2013, traveled with family
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Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2013

We was a large family holiday with 6 adults and 8 children. First time stayed at this hotel on recommendation. Cannot fault really, parking available on the front which the 3 cars in our party found easily available. Early check in at 12.30 as rooms were available. Main reason for choosing this hotel was the location, and this did not fault at all. Tram service stop available across the road from the hotel, £9 a day for a family ticket.
Rooms were clean and tidy and had everything you need for a stay in Blackpool when your not spending much time in your room. Shower cubicle was a little small but shower was excellent. Flat screen TV in the room but didn't use really. Mattress was a little on the soft side for us but that's personal preference. Sofa bed was great for the kids.

Didn't buy any food from this hotel so cannot comment on that, although room service was available 24/7. Breakfast however was all that you needed, full English, including hash browns, cereals, yogurts. Breakfast was a 7.30am to 9.30am on the midweek and 8am to 10am on the weekend. We stayed on the third floor and didn't have any problem with any noise. Entertainment was available every night. We had a singer on both nights of our stay.
Late check out of 11am was great.
We will definitely be coming back to this hotel when we come back to Blackpool.

  • Stayed: October 2013, traveled with family
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Thank Debs172013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkDWilson, Managing Director at The Carousel Hotel, responded to this reviewResponded November 6, 2013

Thank you for your review of the Carousel, in particular, your kind words regarding the quality of the room and amenities, as well as the excellent breakfast we offer to all guests as standard. We look forward to seeing you again on your next trip to Blackpool.

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Reviewed October 20, 2013 via mobile

We have stayed here a few times now as do all our friends. Very clean modern friendly hotel 5 mins past the pleasure beach. Quiet at night but not too far away from all Blackpool has to offer. Decent food and lovely breakfast. Only downside was a menu saying baguette and crisps but we all thought it said chips so when mentioned it to a guy he said 'I know what it says coz I designed it' (not really professional nor did we deserve that smarty pants answer. All in all tho a good place to go and enjoy.

Stayed: October 2013
Thank Tashman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkDWilson, Managing Director at The Carousel Hotel, responded to this reviewResponded October 22, 2013

Thank you for your review of The Carousel, in particular your kind comments regarding the high standard of the bedrooms and restaurant dining we offer. We appreciate your feedback regarding any unclear aspects of our menu and apologise if a member of staff was not able to help in clarifying. We hope to welcome you back to The Carousel on your next visit to Blackpool.

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Reviewed October 19, 2013

Hotel good away from the arcades, fast food shops etc., walking distance from Pleasure Beach. Room clean, staff friendly and courteous with the usual tea / coffee making facilities. Had the evening meal which was good value, excellent buffet breakfast with good selection of food. Hotel parking limited but free in nearby streets, have to share with day visitors which could be a problem finding a space.

  • Stayed: October 2013, traveled as a couple
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Thank Dusty6843
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2013

Just back from a two night break with my husband, teenage daughter and her friend. We booked a double room with sea view and a twin room. The hotel is located just across from a tram stop so is ideally situated, not right in the heart of the bustle but a minute or two on the new trams. There is parking in the crescent out the front of the hotel or a private car park to the rear. The rooms are clean and tastefully decorated with fully tiled en-suite facilities with corner shower.

Our rooms were on the second floor accessed by either stairs or an old-style but perfectly operational lift. The twin room (205) was a very generous size with plenty of floor and storage space and was bright and clean. The view from the two room windows was non-existent, looking into other bedrooms via a large net but since the teenagers were occupying this room it didn't bother them and I'm not even sure they looked outside. The en-suite was also a good size and it too benefited from a window for extra light, corner shower, sink, toilet and was fully tiled and perfectly clean.

The double room with sea view, which we paid extra for (202) was tucked in the corner and while it benefited from not having other guests passing the door, it was probably the smallest double room in the hotel. When we checked in, the receptionist quickly showed us the location of our rooms on a room plan and I queried the size of the double room at this point. With a rather patronising tone she advised that the plan "obviously wasn't to scale". Eh, righto! Our double room was a fair bit smaller than the twin and had one average-sized window with drawers and flat screen TV positioned in front of it so in order to benefit from the sea view you needed to lean over top of the TV. My idea of gazing out the window at the view didn't materialise.

The bathroom in the double room was also a good bit smaller than the twin room and a jaunty angle was required on the toilet due to the positioning of the heated towel rail. This review seems hyper-critical, but the size of this room in comparison to the twin did tick me off ever so slightly, especially as I had queried the size of it at check in and got a rather patronising reply from reception.

We only used the restaurant for breakfast and each morning it was very busy but we were seated quickly and the food was well cooked with a varied selection of cereals, fruit, cooked food, toast and yoghurts. Amy, the Restaurant Manager should be commended on her level of service, efficiency and courtesy and if the waiters who served the tea and coffee moved at half her speed, this would resolve the only gripe we had of waiting and repeatedly asking for a cup of coffee on both mornings.

The bar/lounge area has plenty of seating and is well stocked and not badly priced at all. Bar meals were available too and the menu looked varied and well priced but we were at the mercy of two teenagers who wanted to go into Blackpool for chips! There was entertainment on here in the evenings, but we didn't stay in but there were crowds of other guests who did stay in for the bingo, singer / entertainer and they seemed to have enjoyed the 'turn'.

All in all a nice, clean hotel, well positioned with good facilities and (mostly) friendly staff. Not sure I'd shell out for a sea view again if it means compromising on the size of the room. We would be interested to hear the hotel's view on this.

  • Stayed: October 2013, traveled with family
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Thank ClanRobertson2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkDWilson, Managing Director at The Carousel Hotel, responded to this reviewResponded October 22, 2013

Thank you for your review of the Carousel, in particular your kind words regarding the cleanliness of the rooms and helpfulness of our Restaurant Manager, Amy. We will ensure your personal feedback is been passed on. We also appreciate your feedback regarding the sea view in your room. Owing to the nature of the period architecture of the property, our double rooms do vary in size. The hotel is not a modern steel frame building and, as such, has rooms of varying dimension and view aspect. Some are in effect larger than others, but all our rooms are of a good size. We apologise if you were unhappy with the scale of your particular bedroom and if the information provided by our reception team was unclear, but we are delighted that you found the facilities clean and of modern and tasteful decor, the catering of such high quality and the location ideal. We will be delighted to accommodate any specific room requests on your next visit to Blackpool, when we would hope to welcome you and your family back to The Carousel.

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