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Stretton Hotel
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Reviews (91)
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All reviewsfresh fruitnorth pierone nightsea viewhandy hotelcooked breakfastbreakfast was includednew ownersnight porterthoroughly enjoyed our staybudget hotelfull englishvery nice stayon arrivalbooked this hotellovely hotellocation is excellent
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6 - 11 of 91 reviews
Reviewed 3 weeks ago

This was first time ive been away with my friends to for years, and this place was fab, the staff were amazing couldn't do enough for you, the rooms are spotless with plenty of towels and the bed was very comfy. Lovely breakfast, free Wi-Fi and a 24 hour bar, what more could you ask for, I will definitely stay here again

Room Tip: I is well worth booking a sea view room, beautiful to wake up to.
  • Stayed: May 2018, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank merluvsbow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle L, Owner at Stretton Hotel, responded to this reviewResponded 6 days ago

Thank you for such a lovely review! We are so pleased that you enjoyed your stay and The Stretton and hope that you will come and visit us once again.

Michelle & Andrew (owners)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Went for weekend with grandaughter and wouldn't really recommend... staff really nice but very few of them.. had to ask for milk coffee etc for room... breakfast not bad...but rest would avoid.. disgusting.. a lot of young lads n lasses drunk and being rowdy at 8.30 am as it's a24 hr bar... not good wen ur having breakfast,

Stayed: May 2018, traveled with family
1  Thank Debbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2018 via mobile

In my hotel room the ceiling was collapsing I went to the reception an asked to change rooms as I wasn’t satisfied then I was told by a male staff worker that there wasn’t any other rooms and I had to just forget about it also at breakfast time the breakfast was absolutely disgusting the sausages was still frozen and the scrambled egg was like rubber worst night of my life I will not be returning also the meal in the evening was bad the spaghetti bolognese was awful the pasta was still hard where as is should of been soft and the staff all had a terrible attitude (the pictures make the food look better than it actually was)

Stayed: May 2018, traveled with friends
3  Thank julieallan2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2018 via mobile

What can i say lovely hotel but staff are a shambles I took the hotel keys by mistake and left mine there I posted theirs back recorded delivery next day which they said they do the same a week later still no keys staff there say they find out what's happened and ring back but don't hear from them so I'd give the hotel a 5 star but staff -1 just don't care about customers at all or they belongings 1 unhappy guest

Stayed: May 2018, traveled as a couple
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2018 via mobile

Disappointing customer service!! As checking into the hotel, we politely asked where would be a nice restaurant to eat for a special ocassion. I was told the hotel’s restaurant was nice and a menu was shoved infront of me and my question remained unanswered. Me and my partner were made to feel in the wrong for asking a simple question of where is nice to eat. I stayed in the hotel for a place to sleep and to see the sights however I felt I was pushed into having a meal there as though it was compulsory.
The service that we received at breakfast was however much better, with the staff being welcoming, friendly and accommodating.

Stayed: May 2018, traveled as a couple
Thank CloJ22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle L, Owner at Stretton Hotel, responded to this reviewResponded 1 week ago

Thank you for taking the time to leave a review, we do value your feedback.

Having spoken to the staff it seems that there was some miscommunication on this occasion. Although we feel that the food at The Stretton is really very good, we regularly recommend other restaurants.

We apologise if you felt 'pushed' into dining at The Stretton and hope that you enjoyed your meal and that it did not impact too negatively on our stay with us.

Thank you once again.
Michelle & Andres (owners)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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