We stayed at the hotel In June and we was most disapointed that it is nothing like it shows on the web site.
On arrival it took a turn for the worse. We was left waiting at reception to be served and whilst we stood waiting we could see a small woman which looked like to be a manager because she was wearing a suit jacket just looking back at us, after we had been stood there waiting she shouted at the young girl who eventally checked us in. I felt very embrassed for the girl. I have a young daughter myself i would tell her to leave. I am suprised that there is any staff left working on reception if she speaks to staff in that manner and she calls herself a manager.
The room was ok but really wonted to change rooms but felt like i couldn't go back to reception. The food was however very nice and the pool was also nice. Just a shame about the rude staff. We was talking to other guests who had previously stayed before and they informed us that it never used to be like this.
- Official Description (provided by the hotel):
- The Cliffs Hotel in Blackpool offers its guests 163 comfortable and pleasantly decorated bedrooms, all with the privacy and comforts you would expect from a hotel. All with en suite bathrooms and some with delightful sea views overlooking Blackpool promenade and beach plus the famous Blackpool Illuminations. There are a range of room sizes sleeping from one to a family of six. The facilities available at this fine early century hotel range from the swimming pool, leisure centre with gym and sauna and 'kids club' to the sea view Cafe bar and cabaret room making it the ideal hotel venue for a family holiday. ... more less
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- Also Known As:
- Cliffs Hotel Blackpool
- Blackpool Cliff Hotel