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“Very rude people, Did not honour booking , Give it a miss”
Review of Viva Blackpool

Viva Blackpool
Book In Advance
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'Viva' Admission Ticket at VIVA Blackpool
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: 2-3 hours
Owner description: The Vegas venue, in the heart of Blackpool. Hosting year round shows for everyone with a wide range of regular and one off performances with plenty of entertainment to choose from. A large Vegas style venue with 3 rooms all boasting restaurant dining, bars and 5 star service.
Useful Information: Wheelchair access, Stroller parking, Food available for purchase, Activities for young children, Stairs / elevator, Activities for older children
Leeds, United Kingdom
1 review
common_n_attraction_reviews_1bd8 6 helpful votes
“Very rude people, Did not honour booking , Give it a miss”
Reviewed January 7, 2013

Booked several weeks before new years eve party and given seat/table numbers , On arrival they moved us no where near booked table , Complained but was told i had the option to leave , So we did.
If you even visit Blackpool give this place a miss unless you like people being rude to you , Bad news Viva , When you book your table Viva you should honour the booking .
No doubt someone will leave a reply with excuses , To late Viva , Damage done

Visited December 2012
6 Thank andy j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,089 reviews from our community

Visitor rating
Date | Rating
  • English first
  • German first
  • Polish first
  • Any
English first
Level Contributor
17 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
“great night out”
Reviewed January 4, 2013

Great cabaret with dancing, singing and excellent comedy. This was a New Years Eve party!! Conveniently situated just off the sea front near the Tower and North Pier. If using the tram get off at the North Pier stop.

Visited December 2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dundee, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Totaly Pathetic....Worst Place I've Visited”
Reviewed January 4, 2013

Spent money to get in this place only to leave after one drink and go somewhere else...Booking staff said anything to get the booking only to be stuck beside the toilet as far away from the stage as possible..(Not where i was booked).....Then they were taking away spare chairs from the table...Worst experience yet at a show (And i've been to lots)....Will advise friends and family to give it a miss...Totaly spoilt new years eve.

Visited December 2012
4 Thank Bonnie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin H, Owner at Viva Blackpool, responded to this review, January 7, 2013
Hi there, sorry you felt that way about your visit.

To be clear you did book on New Years Eve for that evening when availability was very limited. You were shown on a floor plan where you were to be seated which was on one of our diamond tables which are at the back of the room but raised so you still get a great view of the stage.

You were also invited to go and have a look at the room which you declined - so you had an opportunity to go and look at the seats beforehand.

These tables seat up to 8 people and in your circumstances you weren't using the spare seats so we used them at another table. We did not take any chairs away from you that you were using as this is how it could be perceived. You still had your seats in the location you were shown on the floor plan that afternoon.

If you didn't enjoy the show (and let's face it, there are plenty of reviews below from people who did) then fair enough. But please don't make it out like we mis-sold you something when we clearly didn't. Everyone has the opportunity to go and look at the room and chat with the booking staff, they aren't on a commission and they are always completely honest and helpful.

Feel free to let your friends know, word of mouth is the best recommendation - just please be honest when your do so

You missed a great party that night!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
“viva caberet show bar”
Reviewed January 4, 2013

if you want a good night out in blackpool visit the VIVA with Leye De Johns, he is hilarious and as a bonus he can sing as well , plus those dancing girls and visiting artists its a wonderful place to visit,

Visited December 2012
Thank gordonreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“What a Great New Years Eve Party”
Reviewed January 3, 2013

Thoroughly enjoyed ourselves on New Years eve. Yes there was the odd service problem, but that was not enough to ruin the night.The front of house staff deserve a mention but the Kitchen staff, [apart from the show itself] deserve a great deal of praise for making this an Evening to remember.It could not have been easy to serve the number of "HOT" meals that was achieved. Well done. The show is worth seeing and the all round professionalism shown by all was a credit to the Host of the event. THANKYOU. You made leaving a sad 2012 behind and giving us a GREAT start to 2013

Visited January 2013
Thank ALAN6821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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