Check in was fine. Rooms are great, very clean. We are a family of five and stayed in one of the ground floor family rooms overlooking the pleasure beach. Not huge but sufficient space and very clean - housekeeping staff here are clearly very hardworking and deserve recognition for that from management. Ample storage/wardrobe space. Contrary to other reviews our toiletries & tea/coffee were replenished daily. If had to pick a fault it would be the shower room. Power shower which is great but shower screens don't cope well and the constant water spillage causing damage to wood etc. having said that shower spotlessly clean which would be my priority.
Hotel in excellent location on pleasure beach and short walk from tram stop which takes you from south to north with lots of stops along the way. A family day ticket (for 5) £9 and you can hop on and off as much as you like- recommended!
We ate twice ( once for each of lunch and dinner) in the restaurant and food and service were very good.
Staff in the hotel all very polite, helpful and clearly hardworking.
The downside - breakfast!!!! It is like a cattle market between 8.45 & 10.00am. Waited 20-30 mins in a queue each morning - not good enough! Appreciate you can't accommodate everyone in the dining room at once but even allocating slots on a first come first booked basis would be better than the way it is at the moment. I should also point out that we stayed midweek during term time for most so not a weekend or a an English school holiday! Whilst breakfast is edible that's about all you could say to be fair. Hot food kept under hot plates over cooked and dried out. Got to pay extra for a poached or boiled egg, presumably because they can't be just cooked way in advance and sat under hot plate! Coffee out of the machine ( self service and long queues at times) was barely drinkable & don't even try to get toast! One of these large self service toast machines with long queue and hit or miss whether toast is over or underdone. By the time you get your toast your coffee is cold or vice versa. Fresh fruit options limited. Simply not good enough big blue! We have stayed in 4 and 5 star hotels hotels all over the world and never experienced a breakfast like it! Decent coffee, hot toast, freshly cooked decent choice of hot food & fresh fruit should be a given in a 4 star hotel! Breakfast was, in summary, unpleasant, disappointing & 2 star at best.
If I had one other comment to make it's that I have never stayed in a hotel which charges for DVD hire!!! The £10 deposit I get, but £4 to hire a kids DVD for the night! That's naughty - it should be complimentary in a four star hotel.
The above is, in my own opinion, a candid review and, all said, I would stay here again for a family weekend due to excellent standard of rooms/cleanliness (especially for a family of 5 which us hard to come by) and also proximity to the pleasure beach.
- Official Description (provided by the hotel):
- Welcome to the Big Blue Hotel at Pleasure Beach, Blackpool, where chic, cutting-edge design blends seamlessly with an attention to detail and a level of service that is second to none. This modern, 4-star hotel is perfectly located for a luxury break, business trip or family holiday, with modern accommodation at affordable prices. All 157 bedrooms are designed with wonderful fabrics from Designers Guild and offer luxurious en-suite bedrooms with complimentary WiFi internet access, flat screen televisions with inbuilt freeview, iron/ironing board, tea/coffee making facilities, telephone, hairdryer, heating control, electric shaver point, 24-hour room service, smoke alarms, duvets, power shower, key card access, an integrated air cooling system and DVD players that can also be used as a CD player. The Big Blue offers contemporary family accommodation right next to Pleasure Beach, Blackpool's biggest tourist attraction featuring the UK's only Nickelodeon Land - a new 6 acre area of Pleasure Beach loaded with 12 rides, a Nickelodeon shop, fun game stalls, a new restaurant and home to a whole host of famous Nickelodeon characters. The location is within easy reach of all of Blackpool's main attractions so families are guaranteed to get the most out of their trip. A range of hotel conference facilities are available making the Big Blue an ideal venue for Blackpool conferences and business meetings. The hotel also has complimentary WiFi internet access in all bedrooms, public areas and meeting rooms. Dining at the Big Blue hotel is an unforgettable experience whether it's a lazy cappuccino in the cafe bar or a delicious gourmet meal in Blues Bar and Brasserie. Children can create their own fresh pizzas while parents can choose from an extensive menu designed with a European feel using only fresh, local produce. Sink into a soft leather armchair and enjoy a long cool drink after a day on the rides or sip a Big Blue cocktail at the bar and just simply people watch. It's up to you. Stay over in a Deluxe Suite and enjoy pure luxury with fresh flowers, champagne on ice and chocolates in your room....just some of the special touches we offer (additional charges apply). ... more less
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- Also Known As:
- Big Blue Blackpool
- Big Blue Hotel Blackpool
- Hotel Big Blue
- Big Blackpool Blue Hotel