Can I please say that this has improved leaps and bounds over 8 moths, there are now more trams in service and staff were very brilliant, as a wheelchair user my last experience was during the Illuminations and things did get hairy for travellers, my hopes are when it gets busy during the main Summer break, that there wasn't the awful wait for late trams and overcrowding, as it was during the Illuminations, late night trams just didn't seem to appear and when they did were full, so we couldn't get on, taxi's did well out of us, due to this, we did this last visit take up the 7 day travel pass for Trams and Buses, we worked out we mega saved doing this and is a very economical way to get around, pity more areas do not do more to do this. The only down side is the shelters, when it is windy and wet, they are not sheltering, these suffered during the recent high winds, a lot had the perspex blown out. Other than that it is praise to them.
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