Staying for an entire week in one of the better rooms of the hotel we had high expectations.
This classic victorian hotel is full of character and nostalgia but with a modern twist. The facilities and common areas are of an excellent standard and the room we stayed in had a superb sea view on the front of the hotel. The only complaint is the council digging up the tram tracks outside, but we can't really blame the hotel for that now can we.
Overall it was the level of customer service that impressed us the most - from the General Manager down all the way everyone was focused on making sure we had a great time, and we did - in my experience no one is ever perfect its simply how they deal with the problems which sets them apart and they certainly excelled on that element and were on the ball.
To give one example - we missed dinner on the Wednesday evening and the local Indian was closed. The bar staff then set up a private dining area, laid silver service for just the four of us - I've never had a bar menu servered so well :-)
So if you are looking for a hotel with character, a hotel with a great view slightly away from the noise of the pleasure beach then you won't go far wrong with the Imperial Hotel, Blackpool - please pass on my best wishes to the staff.
- Official Description (provided by the hotel):
- The four-star Imperial Hotel Blackpool dominates the North Promenade and was one of the first hotels the Victorians built in the new seaside resort of Blackpool.Everything Blackpool has to offer is right on your doorstep and it’s a great base for exploring the surrounding region. Venture out to discover unspoilt beaches on the Fylde Coast and Cumbria’s picturesque lakes and mountains.This stunning Victorian Blackpool hotel boasts 180 modern bedrooms, 9 of which are stunning suites with sea views, it also has an indoor pool and the No.10 bar, which has served drinks to many British Prime Ministers. ... more less
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- Also Known As:
- Imperial Hotel Blackpool
- Barcelo Blackpool