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“Beware of been swayed by reviews”
Review of Rutland Hotel

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Rutland Hotel
Ranked #120 of 859 Blackpool B&B and Inns
Certificate of Excellence
Wolverhampton, United Kingdom
Level 4 Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Beware of been swayed by reviews”
Reviewed December 28, 2012

Having read other reviews, we were very disappointed by the stay at this guest house, as previously we have stayed in well know larger hotels, but this was a family celebration and I wanted a personal touch, I discussed this on phone and I was optmistic after speaking with Kay. Rooms are clean if a little dated, breakfast is not as good as commented, strange taste to some items (10 of our party thought this). If you have any young people in your party dont bother, they were made very unwelcome. On leaving, while one was looking for key, a common act by 21 year olds, we were told very rudely that it would cost £150.00 if it couldnt be found (it was found almost immediately). On return we receieved a notification to say we had been charged to a credit card £80 for smoking in a room - we had booked 7 rooms - no one smoked - so beware

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank julie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
proprietorsBlackpool, Owner at Rutland Hotel, responded to this review, December 31, 2012
This review should start once upon a time. The only truth in this fairly tale is the £80 charge for smoking in the room, and we very much welcome this being in the review as its correct we will not tolerate anyone smoking, your son did smoke in the room and couldn’t even be bothered to move the ash from the bathroom window. To go on and answer your points. Breakfast tasted strange. Only 4 from your party of 14 ever made breakfast as the others were out till 4 am causing trouble in a restaurant that we recommended, Then coming back to wake most of the other guests in the hotel, many of the reviews below will indicate how the breakfast tastes. We did explain when you made the reservation we are family’s and couples only and we took your reservation only because you assured us all your family are all well behaved people and you would take full responsibility for the younger ones, if you ask our other guests and the restaurant guests they would not quite agree, one of the young ones was very rude. The remainder of your party was all very nice people, it only takes one bad apple.
The Lost Key, I do apologise if someone was rude to your 21 year old son but he was not at all bothered about the lost key and just stood there having another princess moment amazing when confronted with the charge he soon sent someone to find it.
We are pleased you prefer larger hotel groups this tells us something , You went to great lengths to tell us you are a head teacher at Alexander Collage Tipton may we suggest you start at home.
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254 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Windsor, England, United Kingdom
Level 1 Contributor
1 review
Reviewed December 2, 2012

We have been staying at the Rutland for about 15 years now and we have been entertained by a number of different owners. Every time we have stayed there we have been made to feel welcome This year 2012 we noticed that there had been a number of changes/improvements to the decor, all of which are designed to make the visitors stay there more comfortable. Kay and Adrian do there very best to make visitors feel welcome. Their approach is one of professionalism tempered with consideration for their guests needs at all times. Their management of this charming hotel could be a lesson to many of those in the larger chains we have stayed at over the years. Blackpool is lucky to have hotel owners of their caliber. . Jenny and Keith Hughes Windsor Berkshire

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
proprietorsBlackpool, Owner at Rutland Hotel, responded to this review, February 17, 2013
Keith it as been a pleasure to serve you both over the years, and we do hope to be seeing you for many more years. Thanks
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Birmingham, United Kingdom
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 20, 2012

excellent hotel great value for money,i booked 5 ensuite rooms all rooms were clean and cosy.
nice friendly greeting from kay and adrian.
nice pint of carling on tap,and a good pool table 50p a game which is very rare in a b&b and the breakfast was great thats if your sober enough to eat it.hope my guests weren't to loud ,see you next year if my liver can stand another trip to blackpool.

Room Tip: try to get the sea veiw best veiw ever from a toilet when your reading the paper
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  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank golfer4040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
proprietorsBlackpool, Owner at Rutland Hotel, responded to this review, February 17, 2013
Thank you Dave for the kind comments. We are pleased you all enjoyed your stay and pleased you have booked the hotel again. Will make sure we have plenty of carling on order. Cheers Adrian
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Rochford, United Kingdom
Level 5 Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed November 9, 2012

We stayed at the Rutland from the 28th October till the 4th November 2012. We were freeted by Kay who gave a lovely smile and warm welcome. We had 3 rooms, 1 to the rear of the hotel and 2 at the front. All the rooms had en suite shower rooms and a good amount of storage space. Tea and coffee making facilities which were replenished each day and best of all TV with DVD players in all the rooms which the boys loved. The food is absolutely fantastic. A good choice of menu which changed each day and you pick the evening meal at breakfast oh and with that thought the full English is definately the way to go. Becca was our waitress and although young is brilliant, She runs the diningroom with style, poise and never panics. She is a great credit and asset to the Rutland. Adrian, Kays husband and owner looked after us in the bar and I also believe he does all the cooking (great job). He very kindly showed me how to play the fruit machines, which I did endulge a little bit in playing, he is also a pretty good pool player. All in all I would have to say it really did feel like a home from home and I would reccomend the hotel to anyone, so if you get a chance take a visit there i am sure you will be as happy as we were. Thanks for reading this review. Dave, Maz and Family from Rochford

Room Tip: We had a room overlooking the sea at the front of the hotel, it was great
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
proprietorsBlackpool, Owner at Rutland Hotel, responded to this review, April 2, 2013
Thank you for the wonderful comments really enjoyed meeting you ,hope to see again in the future ,Kind regards Kay
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Exeter, United Kingdom
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 6, 2012

Excellent accommodation, very clean. The hosts Kay and Adrian are very friendly and approachable nothing is too much trouble. We have stayed there 4 times and going back next March. Very easy to find and parking if you get there early enough is very good.

  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob4248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
proprietorsBlackpool, Owner at Rutland Hotel, responded to this review, April 2, 2013
Thank you for taking the time to review your stay with us it was a pleasure to meet you all Thanks again Kay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 5, 2012

this was my 1st time in this hotel, the hotel was very clean and the owners were very friendly also very helpful. We have a party of 10 and we had a super stay. You are not to far from the centre but far enough if you know what i mean. so what more can i say hopefully we will be back next year sometime.

Room Tip: all our rooms were nice and quite
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  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darrenzulu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
proprietorsBlackpool, Owner at Rutland Hotel, responded to this review, April 2, 2013
Wow! thank you for your great comments look forward to seeing you again in the future Kind regards Kay
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1 review
Reviewed October 30, 2012

we stayed at the rutland 27- 29th oct we arrived early,and was greeted by kay it was a warm welcome and we was lucky as our room was ready, the room was warm and cosy just like the rest of the hotel breakfast was very nice and plenty of choice.tram stop just outside hotel two stops from tower, walking took about 15mins.we would defintly stay here again very pleasant weekend

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
proprietorsBlackpool, Owner at Rutland Hotel, responded to this review, April 2, 2013
Thank you very much for your kind comments the pleasure was all ours hope to see you again ,Regards Kay
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Additional Information about Rutland Hotel

Property: Rutland Hotel
Address: 330 Promenade, Blackpool FY1 2JG, England
Phone Number:
Location: United Kingdom > England > Lancashire > Blackpool
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #120 of 859 B&Bs / Inns in Blackpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rutland Hotel 3*
Number of rooms: 19
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